According to Chernoff, Murray didn't call 911 himself because he didn't know the address of the house. Then, around noon, he ran down the stairs to the kitchen for help. Chef Kai Chase was making lunch and heard the doctor in a panic, calling for Jackson's oldest son, Prince, and asking for help.
12:12 p.m.: Murray called Jackson's personal assistant, Michael Amir Williams, and left a message "telling him to come quick," according to a police statement made by Williams. Thomas Watkins, a crime reporter for The Associated Press in Los Angeles, exclusively obtained Williams' police statement, along with a statement made by security guard Alberto Alvarez and other eyewitnesses in the house.
Shortly after noon, Murray also ran down the stairs to the kitchen for help. Chef Kai Chase was making lunch and heard the doctor in a panic, calling for Jackson's oldest son, Prince, and asking for help.
According to Alvarez's police statement, he ran upstairs to Jackson's bedroom, where the entertainer was lying on his back, with his arms extended outward from his body. His eyes and mouth were open, according to Watkins, who obtained Alvarez's official statement to the Los Angeles police.
Dr. Murray was on one side of the bed, performing CPR on Jackson with one hand. Two of Jackson's children, Paris and Prince, walked into the bedroom. Alvarez quickly escorted them out and they ran to the cook Kai Chase's waiting arms.
"We stood in a circle and we held hands together, and, you know, we were crying 'cause we don't know. And you feel helpless," said Chase.
Upon returning to the bedroom, Alvarez asked Murray what happened. According to Watkins, Alvarez said Murray replied, "He had a bad reaction, he had a bad reaction."
The security guard told authorities that Murray then grabbed a few vials of medicine, saying, "Put these in the bag." All the while, Alvarez said in Watkins' account, Murray was continuing CPR on Jackson with one hand. He told Alvarez to remove one of the IV bags, containing a white substance, the propofol, and place it in the doctor's blue bag, Watkins says. He then told Alvarez to dial 911.
12:21 p.m.: Alvarez calls 911.
Dispatcher: 911 what is your emergency?
Alvarez: we have a gentleman here that needs help and he stopped breathing. He's not breathing and we need to -- we're trying to pump him but he's not...
Dispatcher: He's not breathing?...and he's not conscious either?
Alvarez: He's not conscious sir.
Dispatcher: OK, all right... is he on the floor? Where is he at right now?
Alvarez: He's on the bed sir, he's on ...
Dispatcher: OK, let's get him on the floor.
Dispatcher: Did anybody see him?
Alvarez: Yes, we have a personal doctor here with him sir.
Dispatcher: Oh, you have a doctor there?
Alvarez: Yes, but he's not responding to anything. No, he's not responding to CPR or anything.
According to Alvarez's statement to police, obtained by AP reporter Tom Watkins, Alvarez saw no signs of life, but Murray directed him to compress Jackson's chest while the doctor attempted mouth-to-mouth resuscitation.
Murray then confessed that he'd never performed CPR before, Alvarez told police.
Approximately 12:27 p.m.: An ambulance and fire truck arrived at Jackson's home, followed closely by paparazzi . One photographer looked into an emergency vehicle and spotted the call screen, which read, "50-year-old male not breathing."