Q. In March 2012, I applied for the consolidation to move $24,198 federal loans at ACS in with others that FedLoan Servicing already had. However, instead of just $24,198 in additional loans showing up, somehow an extra $68,405 was added to my account...
- KAMRYN JAROSZEWSKI, Lacey, Wash.
A. Dear Elizabeth: Looks like someone made a "manual error"...
- KAMRYN JAROSZEWSKI, Lacey, Wash.
A. Dear Elizabeth: Looks like someone made a "manual error"...
- Chief Investigative Correspondent: Brian Ross
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- Editor: Lee Ferran
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- The ABC News Fixer: Stephanie Zimmermann
- Investigative Unit: Cindy Galli, Angela Hill, Ned Berkowitz, Megan Chuchmach, Randy Kreider, Rym Momtaz
