Why Demanding More May Be Wearing Us Thin
When the elevator call button is lit, do you hit it again to enforce the demand? When it finally arrives, do you punch the "close door" button to speed things along? If so, you are in the majority.
"They all think they're the most important person in the building and the elevator should be waiting for them," Sean Moran says with a laugh. He is in charge of the vertical transportation at 7 World Trade Center, one of the most advanced elevator systems in the world.
Designers at the Otis Elevator... Full Story
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