When Debt Collectors Call: What You Need to Know

With many Americans struggling to pay their bills one business is booming: debt collectors. But many consumers say the collectors are taking their tactics too far. The Federal Trade Commission received a record number of complaints about debt collectors last year -- nearly 181,000. second only to complaints about identity theft. In response to the complaints, the FTC has been cracking down on collectors who don't follow the rules. As Tim Bond of Montgomery, Ohio, learned, consumers have to...Full Story
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