Kraft Foods Says There's Another Cheese-Related Shortage
What to make of Kraft's string cheese shortage.
Feb. 5, 2014— -- Dairy fans are mortified at the thought of a Polly-O string cheese shortage only weeks after reports of a Velveeta shortage.
This time Kraft Foods, which makes Polly-O String Cheese and Twist Cheese products, which has both mozzarella and cheddar, says the shortage is due to "premature spoilage" back in October.
Last month, Kraft said that there was a possible shortage of Velveeta due to "minor manufacturing challenges" and high demand.
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Jody Moore, a spokeswoman for Kraft's cheese and dairy business, told ABCNews.com that the shortage of string cheese, produced in upstate New York, is "completely unrelated" to that of Velveeta, which is made in Kraft's plant in Champaign, Ill.
The company hopes to have most of its products back on store shelves in March, she added, after the firm voluntarily recalled some varieties of Kraft and Polly-O String Cheese and String Cheese Twists because of the premature spoilage in October.
"Any time there is a recall of this size, it's possible to experience a temporary product shortage. Our team is working hard to get all of our products back on shelf and, as we have been communicating to our customers, we expect that to happen in the next month or so. We appreciate everyone's patience and apologize for any inconvenience this may have caused," Moore said.
There are seven flavors of Polly-O String Cheese, including cracked black pepper, jalapeno, and tomato basil.
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On Jan. 19, Kraft voluntarily recalled one type of Velveeta product -- Kraft Velveeta Cheesy Skillets Singles Ultimate Cheeseburger Mac, a macaroni and cheese food, due to undeclared known allergens: hydrolyzed soy protein and dried soy sauce. The items, produced by Kraft's external manufacturing supplier Truitt Brothers Inc. in East Bernstadt, Ky., that were recalled have a "used by/sell by" date of March 2, 2014 to Oct. 23, 2014.
Consumers with questions about that pasta and ground beef recall were told to contact the Kraft Foods Consumer Relations Center at 1-800-396-5512.
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