During one of the times they applied for a modification, Cindi Davis said the bank failed to include certain information in their application and she said she was instructed to cancel the application.
Because they had declined that modification, Davis said the next time they applied for a loan modification, the monthly payment was raised to $873 a month.
"They add to it every time and say, 'I'm sorry this is what your plan is.' They just don't get it," she said.
After they told their story to the Charlotte Observer last Thursday, she said a bank representative got in touch with them to try once more for a modification. The couple is submitting the paperwork by Monday, as instructed, but Cindi is skeptical because she doesn't "trust anyone."
"I'm not trying to have Wells Fargo to give me my house. I'm willing to pay. Just let me pay what I can. They just want much more than what I'm able," she said. "They have four houses on my street that people don't live in and they want mine. It doesn't make sense."