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Starwood offering up to 50% off some rooms

ByABC News
July 27, 2009, 12:38 AM

— -- Starwood, which owns the Sheraton and W hotels among others, is cutting room rates by up to 50% at more than 600 of its nearly 1,000 hotels and resorts here and around the globe.

The promotion, good for a stay through Oct. 12, is designed to woo guests at a time when U.S. hotel occupancy through June was down 11% from the same six-month period in 2008, according to Smith Travel Research, a hotel research firm.

Under the Starwood offer, the cost of a night at the W San Francisco could be as low as $189, for example.

But deep discounting has hurt the industry in the past, most notably in the wake of the terror attacks of Sept. 11, 2001, when it took six years for U.S. hotels to climb back to where they would have been had they not imposed steep cuts in room rates.

Hoteliers and industry watchers generally believe that it's better to keep rates up, even if some rooms go empty, and to offer other perks to attract travelers.

"Cutting prices across the board doesn't just damage Starwood's reputation and their hotel profitability, but it does a disservice to our industry, since it creates a rush to bottom feeding," Chip Conley, CEO of the Joie de Vivre hotel chain, says in a post on USA TODAY's Hotel Check-in blog.

Starwood contends that this is a limited-time promotion offering a limited number of rooms that will be tailored by its various hotels. And the sale is similar to several others Starwood has offered in the past four years, the company says.

"Maintaining price integrity in this environment is vital," agrees Leslie Anderson, Starwood's vice president of revenue management, in a response to Conley. "Our industry learned the hard way after 9/11 that if you discount too aggressively you'll pay for it upon recovery. As Mr. Conley said, it isn't a good way to build strong brands."