The Olive Garden's Secrets to Success

From lasagna to pizza and creamy pasta topped with Parmesan cheese, Americans have a love affair with Italian food. Ninety-seven percent of Americans will tell you they love to "mangia italiano" -- or eat Italian. For almost 30 years, the Olive Garden has been serving Italian comfort food to diners, becoming the world's largest and most successful Italian-style restaurant chain. "They grew up with [Italian food], it's very familiar," said Clarence Otis, CEO of Darden Restaurants, the largest...Full Story
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