Calling Jobs Back to U.S.

Many consumers are used to getting customer service on the phone from international call centers, but now some companies are offering domestic aid for a price. Telephone inquiries for computer giant Dell are typically fielded in India, but now the company will guarantee that customers speak to someone in North America — for an extra $12.95 a month. "Not only are companies choosing in many cases to deliver customer care from the U.S., but they're actually choosing to deliver customer care... Full Story