Attorney General Investigating Potential Identity Theft in Wells Fargo Criminal Trial

After the bank's CEO John Stumpf stepped down, the California Attorney General is investigating whether employees committed identity theft.
1:59 | 10/21/16

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Transcript for Attorney General Investigating Potential Identity Theft in Wells Fargo Criminal Trial
We'll move on to new trouble for Wells Fargo. The company paying millions to scam customers and learning more about who may have been targeted as a new criminal investigation has begun. Linsey Davis is tracking the story. Good morning. Reporter: Good morning. One by one former bank employees are now coming forward and telling their stories. One woman told "The New York Times" she was so stressed about selling clients unnecessary products that she became addicted to drinking hand sanitizer as a way to cope. This morning, Wells Fargo is under investigation for allegedly pressuring employees to sign up nearly 2 million customers for programs without their knowledge. The claims were filed in California. Former employees tell "The new York Times" they were encouraged to prey on people who spoke little English, college students and the elderly. Kevin from left in 2010 and says the direction was like lions hunting zebras. You had to open ten accounts every single day. Reporter: Former CEO John Stumpf was chastised on capitol hill. Senator Elizabeth Warren called his actions gutless leadership. You should resign. This just isn't right. Reporter: Since then the bank has hired a new CEO, paid back $2.6 million to customers, was ordered to pay $190 million in fines and claims to have ended all product sales goals. In a statement to ABC news, Wells Fargo says their number one priority is making things right with our customers and restoring public trust. Now the bank is rated a C minus and has lost its better business bureau accreditation. Not only were the bank's practices unethical. California's attorney general says that they may have just committed identity theft. If found guilty it's still unclear who would be held accountable, if that couwould be the executives or employees who opened up the accounts. Pretty incredible accusations. A lot will look at your apple

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