Circus Emergency That Hurt 8 Acrobats Investigated

Investigators search for the cause of the accident that sent the performers plummeting to the ground.
2:14 | 05/06/14

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Transcript for Circus Emergency That Hurt 8 Acrobats Investigated
We have to stay on this. Investigators zeroing on what caused the eight acrobats to plunge to the ground. And gio Benitez is covering that story from outside the arena in Providence, Rhode Island. Good morning, gio. Reporter: Good morning, George. This is a smaller version of the device that failed. And this solid side, this is the side that snapped during the show, causing that dramatic collapse. This morning, new details about what sent eight aerial performers plunging to the ground. Take a look at this photo. That's where a metal fastener, the caribbeaner was positioned. Holding the accurate us the in the air. The five-inch clip is designed to support up to 10,000 pounds. The weight of the apparatus and the performers, just 1,500. That caribbeaner failed. It was a single piece of equipment that failed. Reporter: The caribbeaner was found in three pieces on the ground. And there was no backup caribbeaner above or a net below. The performers fell 35 feet on to just a thin, rubber mat. Everything is followed to protocol. Safety is paramount. A couple of the performers who are injured have said they cannot wait to get back to perform. Reporter: Wendy was upside-down. She is okay. She is doing okay. Only has a broken arm. And some fractures on the neck. And the back, too. Reporter: We're learning more about the young women's incredible high-flying, hair-raising stunt. The performer hangs by special rings woven through her hair. Sometimes it's just the hair itself braided in a special knot. Reporter: Watch in this documentary, two performers prep their hair with special treatment. Usually avocado and egg. So strong, it can support 12 tons. Back here in Providence, the circus has left town. But eight performers are still in the hospital. The good news, robin, nobody is in critical condition. That is good news, gio. Thank you.

This transcript has been automatically generated and may not be 100% accurate.

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