October Blizzard Snags JetBlue Plane

Passengers were stuck on a tarmac for more than seven hours during blizzard.
2:43 | 10/31/11

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Transcript for October Blizzard Snags JetBlue Plane
A real nightmare for -- hundred jetBlue passengers stuck on a tarmac for more than seven hours. ABC Cecilia -- is here with their story -- -- -- is -- really really was a nightmare for these folks they were stuck on this flight. But it wasn't just the passengers who were furious at -- the plane's pilot. -- how high his outrage either. More than seven hours -- 123. Passengers aboard jet -- flight 504 sat trapped on a snowy Connecticut runway. Even the pilot begs for assistance from air traffic control and blasts his own airline. But cannot get any help alcohol companies. Candidate to Victory -- he's good -- or -- -- do it. Quote were. I don't need not. I don't care and I get any. It was a nightmare nobody wants -- stuck onboard a plane without. You know water eventually without access to a bathroom the bathrooms were getting nasty. The -- -- began Saturday after the plane took off in Fort Lauderdale. After more than two hours in the air -- the plane tries to land at 1230 in Newark, New Jersey instead the plane pulls up circles and the pilot is forced to divert. At 1:30 PM they land at Hartford's Bradley airport frustrated captain wants to take matters into his own hands. My priority right now that it so -- It could be a welding shop -- -- able to -- what. For the next seven and a half hours passengers remain on that tarmac told repeatedly the plan is to. Apparently they -- or did he become all I have a diabetic -- it got any. -- Thank you thank you gotta get. It wasn't until 9 PM that police and firefighters open the plane doors and finally let everyone off. The -- we got off after seven and a half hours to the -- we got off after a half -- JetBlue apologized saying recurring power outages at an already overwhelmed airport made refueling and deep cleaning impossible in this statement the airline said. Faced with limited options we did the best we could for their care but the pilot has more praise for air traffic control than the airline he works for. Got a weird. Apocalyptic thinker like because god. -- we got more help him get that that our people. And the airline passenger bill of rights act prohibits holding passengers on a grounded flights for more than three hours if peddling guests -- investigators determined the airline violated that rule jetBlue could be find as much as 27500. Dollars per passenger.

This transcript has been automatically generated and may not be 100% accurate.

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