Transcript for Passenger Sues Airline for Distressing Flight
So many of us have been on -- flights experiencing major delays turbulence. Well now a Texas woman is suing continental and United Airlines for what she calls physical pain. And mental anguish and BC's Andrea canning is here with -- -- a lot of people who watch this one closely dad never heard anything like this and more Robin well Colleen O'Neill suing both airlines because of the merger. But it was a continental flight that she says left her with nightmares and extreme fear of flying and -- need to be medicated. She now believes her posttraumatic straps will last forever. It can be -- terrifying experience. Your -- start shaking in mid -- drinks teeter the aircraft suddenly plummets. Colleen -- sitting alongside her attorney remembers the day in 2009. When her continental connection flight from College Station to Houston hit terrible turbulence just minutes after takeoff. I was thinking of my family was thinking. Are they going to be okay without me. Court documents show that twenty minute flight turned it did too long hours as the aircraft quote repeatedly rose and fell as if it had lost power and was falling out of the sky. Alarms were repeatedly sounding in the cockpit. There was a lot of screaming going on there was a lot of chaos one woman was. Have brought out her rosary and was brain. O'Neal is now suing continental for damages relating to post traumatic stress. The most graphic nightmare that experience frequently was. Of the plane cracking open like -- in and all of this falling into the abyss. She claims the airline risk -- by flying into bad weather. The lawsuit says weather reports available to the pilots showed a threat of tornadoes wind -- and dangerously strong winds with rotating an intense thunderstorms. The decision about whether to go were not to go is not just to captain its captain and the dispatcher and the culture of the -- along with the -- -- rooms. And all the -- -- solutions of rather complex thing. Continental and united say they're reviewing the lawsuit Colgan Air the company operating the flight and also named in the suit told ABC news and park. Airplanes -- and sometimes encounter bad weather our crews are trained to handle those situations and legal experts say. That the airline could actually be responsible if the pilots knew there was bad weather are -- -- include inclement weather and they went ahead anyway and more vigilant about immigrants John Nance says it's very complex there's so many factors that. Better. And -- and we -- -- and happens. Andrea thanks so much.
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