West Virginia Chemical Spill Dries Up Water Supply

Residents left without drinking water as officials now learn that the spill was worse than initially thought.
3:00 | 01/12/14

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Transcript for West Virginia Chemical Spill Dries Up Water Supply
Bad news for hundreds of thousands of people in west virginia who's drinking water is contaminated by a chemical spill. We're learning that the spill was worse than initially believed. So how long until people can drink the water out of their taps? Abc susan salny is in charleston once against. Good morning. Reporter: Good morning, dan. If there's any little bit of tiny good news, it's that state officials say the testing shows the contamination level is going down, it's just not down far enough. Water in west virginia is still unusable. Utter chaos. Eyes burning. I can't take a shower, it's going to be ugly. Reporter: Local tap water not good for drinking or even washing dishes. The question, when will this problem be fixed? Take it out the door left and right. Reporter: Government agencies are monitoring contamination levels. State officials say it's soon that it's safe for some daily shorts, but can't pinpoint when. How long have we been drinking this water anyway? Reporter: Authorities say 7,500 of a toxic chemical used to process coal leaked into the river from freedom industries, upstream from a water treatment plant. Poisoning the water that serves 300,000 people. The chemical leak is unacceptable. We have to make sure this incident doesn't happen again. Reporter: It's drawn the attention of numerous watchdog groups, including erin brokovich. I'm great with people. Reporter: And fema is on hand delivering 1 million gallons of clean water. Many are starting to have serious questions about the health risks from the exposure. And this woman has take an bath and now claim this is rash on her leg is a direct result. The smell was so strong we had to cover our faces up and everyone -- I had headaches, and I still do to this day have a headache. Reporter: The chemical plant has apologized to the people in and around charleston and maintains it's fully cooperating with the investigation and the cleanup. Bizarre and scary story. Thanks. Turn to the blue.

This transcript has been automatically generated and may not be 100% accurate.

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