New York Woman Crushed in Elevator Accident

An ad executive was crushed to death as she walked onto an NYC elevator.
2:50 | 12/15/11

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Transcript for New York Woman Crushed in Elevator Accident
Just an ad executive was stepping into her office elevator lurched up and -- her to death. The other standing by can only watch in horror ABC's Ron Claiborne has more on this tragic story the Georgia -- -- in an elevator said to be safer than flying and a plane driving in a car even walking on the street. There are 65000. Elevators in New York City alone. And even minor accidents are rare but Wednesday something did go wrong horribly wrong with one elevator. This twelve story office building on New York city's -- that Madison avenue was bustling Wednesday morning when the horrific accident took place Suzanne Hart. A 41 year old executive at the advertising firm young and -- -- Was entering one of the lobbies thirteen elevators when the door suddenly closed on -- trailing leg. Pinning her as the elevator shot upward trapping her over the next hour to other people were inside the same elevator watched in horror. Just like a loud like really loud. -- -- -- -- The buildings nearly 3000 workers were immediately evacuated -- gathering outside stunned and distraught as you can imagine. This is a great emotional -- Callables Americans take an estimated twelve billion elevator rides a year almost all of them uneventful. So whenever there's a mishap like these twelve year old girls trapped under an elevator and Oklahoma just a few weeks ago. Or this man who got stuck in an elevator for 41 hours. They make news in fact experts say elevator accidents are extremely rare -- injuries even rarer. So -- -- part of died doing something millions of Americans consider so routine. This is attacked -- and that's -- -- of presence of the person or -- hundred. Kind of cool off from its doors to close -- something that's way. We asked Patrick Roger -- -- spent fifty years in the elevator business possibilities are. Human error and there was no room technician mechanic and machinery. Having had -- -- service the other possible -- -- cut short or of the falls. On the over the controller. So the only -- believe -- the doors -- -- the elevators at 285 Madison avenue had been inspected just last June and pass. And we left email and phone messages for the company that services the elevators there but not heard back from them. The building whether Jackson occurred -- fifteenth -- had 55 elevator violations in recent years but apparently. -- for anything serious and ironically George and Robin young and -- com. A company -- Suzanne part of work for just announced recently that they were leaving that building she is so what -- the focus is investigation bureau. Well the first thing -- look -- see if there -- a mechanic on duty technician who may have accidentally done something. And then next a look at the computer records to see if there -- some kind of malfunction. In exactly what kind there what this is very rare. But tragically that happen.

This transcript has been automatically generated and may not be 100% accurate.

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