This is all damage control. Something's happened, you need to deal with it. Much more effective in the long run is damage prevention. This is communication skills, interpersonal relationship skills, speaking clearly. You walk into the room: "This room's too cold!" Everybody's on edge. What if you walk into the room and say: "Gosh…I feel cold." What's more likely to get your message heard?
Listening. Be a good listener. Keep your trap shut until the other person's finished, look like you're interested in what they're saying. When they finish, tell them what you've heard them say. Those are all behaviors that anybody can do. The fourth principle of good listening is a little bit harder. Be prepared to be changed by what you hear. If you can do that, you're going to be flexible and even more effective.
Empathy. Try to put yourself in the other guy's shoes to figure out where they're coming from. It may make you feel less stress when they're doing their number.
And lastly, look for opportunities to inject little positives into your relationships with people in everyday life. A compliment. "I really like the way your hair looks today." "Gee, that's a neat tie you've got on." Look for ways to be positive in your relationships. Being a good listener is a positive you can do.
People who've learned these kinds of skills and put them into practice are the same people who've shown decreases in these frustration, anger, depression levels, and blood pressure, and blood pressure reactions to stress. It's possible to learn to use these skills. And if you do, there's good reason to think you'll be happier and healthier.
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