911 Dispatchers at Risk for PTSD

The emergency dispatchers who remain calm and unemotional while handling 911 calls may not witness the carnage their front-line police and firefighting colleagues encounter, but they can be just as vulnerable to post-traumatic stress disorder from all they hear and imagine, researchers report. The men and women who field 911 emergencies hear some of the most soul-searing sounds imaginable: the anguished wailing of gunshot victims, the final words of someone they can't deter from suicide or...Full Story