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Moment of Crisis: Hostage Negotiators on the Job

What hostage negotiators have to go through when lives are on the line and every second counts.
01/15/2014

Transcript for Moment of Crisis: Hostage Negotiators on the Job

The scene unfolding yesterday was like one from a movie or a nightmare. A woman taken hostage in the middle of a day by a criminal, claiming to be armed. In situations like this, hostage negotiators... See More
This transcript has been automatically generated and may not be 100% accurate.
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