Learning From the Dot-Com Bust

ByABC News
January 15, 2004, 11:29 AM

Jan.16 -- For the past year, I've been preaching that the dot-com boom is going to recur with the success of the Google IPO.

Only Microsoft can thwart the next boom, by buying Google outright. If the Google IPO goes as planned, investment bankers are going to loosen up and then the deals start all over again.

But what's to prevent another collapse? What have we learned from the last fiasco, and how can we spot the next one before we lose our money?

Many fads begin in California, so you have to understand California culture. Some fads become fashion; most do not. One that crept into the collective unconscious of the trend-crazed California citizenry was the dip into self-actualization movements, beginning in the late 1960s and continuing strong until the mid 1980s and even the early 1990s.

New Age Mumbo Jumbo

California has long been clogged with all sorts of New Age training systems and methodologies. Even today, the state is crawling with crackpots promoting weird schemes designed to make you a better person. The successful ones do the best job of separating you from your money.

A prime mover years ago was a character named Werner Erhard, who developed mind control-based "training" techniques to help people improve themselves. Erhard Seminars Training (est) was popular among go-getters looking for success in life and in business.

Erhard's est established a thought process that still permeates California culture and the business investment environment. Most Erhard audio tapes were full of reassuring commentary about how est was fabulous and how it worked better than anything else. Often heard was the comment that people who say est is bogus simply "don't get it."

This idea is key. The rationale is that people don't get it because they cannot see or understand a paradigm shift (another key phrase). This simple notion permeated est and also permeated the dot-com revolution.

You Don't Get It

I was lucky enough to host the TV program Silicon Spin in the midst of the dot-com phenomenon. Executive after executive would come on the show and say that "people don't get it," to explain how online grocers, for example, not only were going to be successful but would dominate their market. The execs would throw out some numbers but make no connection between the numbers and reality.