Maybe smart phones are a little too smart.
That was the thinking on Capitol Hill today as Congress jumped into the debate over whether smart phone users' privacy is compromised by the amount of information that smart phones gather and share.
Both companies have faced recent criticism on concerns about reports that their smart phones store users' location data.
In a recent letter to Apple boss Steve Jobs, Franken voiced concerns that the company's iOS 4 operating system secretly stores users' location information on their iPhones and iPads and computers used to sync these devices. That sensitive information, Franken noted, is stored for up to a year and, moreover, it is kept unencrypted, leaving it vulnerable to criminals.
"I love that I can use Google maps -- for free no less -- and the same for the app on my iPad that tells me the weather, but I think there's a balance, a balance, we need to strike and this means we begin to change the way we think about privacy to account for the massive shift of our personal information into the hands of the private sector," Franken said at today's hearing.
"If it came out that the DMV was creating a detailed file on every single trip you've taken in the past year, do you think they could go one whole week without answering a question from a reporter?"
"I believe that consumers have a fundamental right to know what data is being collected about them," Franken stated. "I also believe they have a right to decide whether they want to share that information and with whom they want to share it and when."
Franken warned that breaches of privacy "can have real consequences for real people," such as victims getting stalked by devices with global positioning systems (GPS). In 2006 -- when there were a third as many smart phones as there are today -- more than 26,000 adults were stalked by GPS devices, Franken cited. But he cautioned that he does not want to end location-based devices, but rather to "find a balance" that lets consumers keep the benefits of the devices while not compromising their privacy.
In response, Bud Tribble from Apple and Alan Davidson from Google touted their companies' commitments to protecting users' privacy and highlighted the fact that users can choose to opt out of location-based services.
"We do not share personally identifiable information with third parties for their marketing purposes without our customers' explicit consent, and we require all third party application developers to agree to specifically restrictions protecting our customers' privacy," Tribble said.
"We use information where we can provide value to our users and we apply the principles of transparency, control and security. We are particularly sensitive when it comes to location information," Davidson told the panel.
"We believe that this approach is essential for location services: highly transparent information for users about what is being collected; opt-in choice before location information is collected; and high security standards to anonymize and protect information," he stated. "Our hope is that this becomes the standard for the broader industry."