"It shouldn't be a full-time job adjusting your privacy settings on Facebook," said Kurt Opsahl, a senior staff attorney with the Electronic Frontier Foundation. "It would be nice to see Facebook not only change to an opt-in model where people have control over who gets what information but makes some real promise that that should continue to be the case."
In a recent online Q&A with readers of the New York Times, Facebook vice president of privacy Elliot Schrage said the company hadn't done enough to educate users about the changes to its products.
"It's clear that despite our efforts, we are not doing a good enough job communicating the changes that we're making. Even worse, our extensive efforts to provide users greater control over what and how they share appear to be too confusing for some of our more than 400 million users. That's not acceptable or sustainable. But it's certainly fixable. You're pointing out things we need to fix," he said. "We will soon ramp up our efforts to provide better guidance to those confused about how to control sharing and maintain privacy."