Ticketmaster Settlement Means Millions Are Eligible for Free Tickets, Discounts

How to check if you're included in class action settlement.

ByABC News
June 20, 2016, 3:25 PM
In this May 11, 2009, file photo, Ticketmaster tickets and gift cards are shown at a box office in San Jose, Calif.
In this May 11, 2009, file photo, Ticketmaster tickets and gift cards are shown at a box office in San Jose, Calif.
Paul Sakuma/AP. FILE

— -- Ticketmaster is offering millions of customers free tickets to certain events or discounts as part of a class-action settlement after five plaintiffs filed suit alleging "excessive and deceptive" ticket fees and other charges.

Ticketmaster, which is now a part of Live Nation, has disputed the claims, according to the class action website. Here's what you need to know.

Who's Eligible?

If you purchased tickets through Ticketmaster's website between Oct. 21, 1999, and Feb. 27, 2013, you may be entitled to receive discounts toward future Ticketmaster purchases or vouchers for free tickets to certain events, according to the settlement website.

It's been estimated as many as 50 million customers could be included in the settlement.

How Can I Check If I'm Included?

Eligible customers should have received an email sometime between April 25, with the last notices being sent on or around last Friday. You can also check your Ticketmaster.com account since the settlement says any codes a customer is entitled to will be placed there.

What Do I Get?

Customers will receive a $2.25 credit per every transaction made between Oct. 21, 1999, and Feb. 27, 2013. A maximum of 17 codes will be given to one customer. It's also worth noting up to two discount codes can be used per transaction, according to the class action settlement website.

Customers who previously paid to have their tickets shipped via UPS should receive one $5 UPS discount code per eligible transaction, with a maximum of 17 codes per person. The credits can be used on future UPS charges through Ticketmaster.

Finally, customers who made a transaction during the aforementioned time frame should receive at least one ticket code per transaction, granting them two tickets to certain pre-designated events. It's unclear what those events are, but you can now reap an unexpected bonus for going to all of those Dave Matthews Band shows in high school.