Since then, we have made serious changes. We sent Jeff Zients in who is someone who is a close adviser to this president, someone who has a long history of fixing problems like this in the public and the private sector. He has gone in, he has made some management changes. He's brought in a team of technological experts from Silicon Valley and elsewhere who are looking at this. They've done an analysis of what went wrong and how to make it work.
And so, you know, he has confidence and we have confidence we can get this done. But it's not easy. It's going to take a lot of work.
STEPHANOPOULOS: One thing that is also clear is that the president's signature promise on health care, if you like your health care plan, you're going to be able to keep it, but that is not literally true, it is not true. And the president has taken a lot of heat for that this week.
In The Wall Street Journal reported this week that there was actually a lot of debate behind the scenes whether or not the president should actually make that promise. You see the headline from yesterday's Wall Street Journal right there. And they quote, one former senior administration official said that as the law was being crafted by the White House and lawmakers some White House policy advisers objected to the breadth of Mr. Obama's keep your plan promise. They were overruled by political aids, the former official said. Is that true?
PFEIFFER: That is not my recollection at all of that. And let's talk about that promise for a second. If the president didn't intend to keep this promise, why would he have gone out of his way to put a provision in the law specifically says that if you have a plan before Obamacare passed you can keep that plan?
Now if you're plan has been downgraded or canceled, you can't. But if the president were to allow people to have those plans be downgraded, or insurance companies to keep selling barebones plans -- but George, if he had done that he'd be violating even more important promise to the American people, that everyone would have a guarantee to access of quality affordable health insurance.
It's important to understand who we're talking about and the kind of plans we're talking about. It's 5 percent of the market, this is the individual market. 80 percent of people have health care through Medicare, their employers or Medicaid. 15 percent don't have health insurance, they don't have access to it for the first time, and 5 percent if you have your plan and it hasn't changed or canceled, you can keep it.
50 percent of this -- of this group are going to be able to get access to tax subsidies to make their plans cheaper. And most of them will get a better plan for less for the same or less. And many these plans, were cut-rate plans that didn't cover hospitalization, doctor's visits...
STEPHANOPOULOS: Let's stipulate what you just assume -- it's true, but it still doesn't meet the literal promise the president made right there. And your policymakers knew that then. Why didn't the president say during the campaign what he said this week, for the vast majority of people, if you like your health care plan, you can keep it.
PFEIFFER: Look, I can't go back in time on this. And like I said, I don't recall this debate the Wall Street Journal talks about in any way, shape or form.
STEPHANOPOULOS: Never came up inside?