In-flight entertainment systems raise safety issues

Nearly 400 reports of trouble with in-flight systems filed in last 10 years.

ByABC News
March 22, 2009, 10:59 PM

— -- Goltsch, an electrical engineer in Parsippany, N.J., is concerned, though, that the system under each seat's arm rest generates too much heat 105 to 115 degrees when not in use.

"That's not a good thing," Goltsch says. "Heat and electronics don't mix well."

In-flight entertainment systems, which are becoming more sophisticated and more common at every seat, are raising concerns among others, too.

Airline maintenance workers filed nearly 400 reports of difficulty with the systems to the Federal Aviation Administration during the past 10 years, according to a USA TODAY analysis of FAA data. In the most serious cases, smoke from the systems forced pilots to shut them down and make emergency landings.

The reports have alarmed safety advocates, many of whom are mindful of the Canadian government's claim that not enough safety improvements have been made since investigators cited an electrical wiring problem as the likely cause of a Swissair jet crash 11 years ago. That crash off the coast of Nova Scotia led the FAA and other countries' aviation authorities to ban the type of in-flight entertainment systems that were installed in first and business class on some big Swissair jets.

"We could be setting ourselves up for a déjà vu disaster," says Mary Schiavo, a former inspector general for the U.S. Department of Transportation.

Continental, the FAA and other airlines say Goltsch and other travelers have little to worry about. In-flight entertainment systems are safe, they say, and not all reported incidents stemmed from the systems or posed a safety hazard.

But Schiavo and other aviation safety advocates question whether airlines are raising the risk of serious trouble in the air by installing more electronic equipment such as seatback TV screens and personal video systems at each arm rest for the pleasure of passengers.

"Any time more wiring is added to an aircraft, there is more chance for something to go wrong," Schiavo says.

Most reports filed with the FAA tell of burning odors or smoke in the passenger cabin or cockpit: