The Best and Worst U.S. Airlines

As Airlines reduced flights and cut capacity last year, the major U.S. airlines managed in 2009 to increase their on-time performance, lose less baggage and actually have less consumer complaints, according to a new report on the airline industry. The 20th annual national Airline Quality Rating, published jointly by Purdue University and Wichita State University, ranks the nation's leading airlines based on a variety of criteria including on-time arrivals, involuntary denied boardings,...Full Story
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