I'm not sure Jeff Hart will ever trust a travel agent again.
The Dallas-based businessman put himself in the hands of a professional for a big family trip to Australia -- and when I say big, this was for four weeks, and each person had two bags.
Upon arrival in the Land Down Under, the group began traveling on discount airline JetStar. And that's when the horror began.
"You only get one bag per person," the JetStar agent told the horrified Hart as he and his brood presented themselves at...Full Story