Want to know what really happens at 35,000 feet in the air? Ask Heather Poole.
A flight attendant for more than 15 years, Poole has seen it all. She takes you into the galley and cockpit in a new book, "Cruising Attitude: Tales of Crashpads, Crew Drama, and Crazy Passengers at 35,000 Feet." Poole also shares tips and tricks of the trade that every passenger wants to know.
The author and industry insider gives "GMA" her take on the 10 things you'll never hear your flight attendant say....Full Story