It's a common occurrence. You call customer service and you're put on hold. "Please hold for the next available representative. Someone will be with your shortly."
How long would it take you to finally hang up? For one Australian man, it was 15 hours, 40 minutes and one second.
The man, identified as Andrew Kahn, called Qantas Airways to confirm his flight from Adelaide, Australia, to New York City, The Telegraph reported. He was put on hold and told a representative would be with him as...Full Story