Stranded Fliers Get Busy Signals

Frazzled fliers are starting to lose it with airlines after putting up with endless telephone loops saying someone will be with them shortly, having airline Web sites crash, or standing on line at terminal counters for hours only to find out that they were in the wrong line. "It's completely inhumane," Karen Cumming of Ontario told ABC News after sleeping on the floor of New York's Kennedy International Airport for two days. "It's like you're a refugee in a third world country." "What people...Full Story
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