Travelers increasingly turn to tablet PCs on the road

ByABC News
January 25, 2012, 6:11 PM

— -- Travelers are increasingly using tablets and e-readers on planes, trains and buses instead of more basic electronic devices such as cellphones and iPods, a study to be released Thursday concludes.

The use of tablets and e-readers such as iPads, Kindles and Nooks rose more than 50% last year across all modes of transportation, according to the study by the Chaddick Institute for Metropolitan Development at DePaul University.

The increase in popularity on airline flights was most dramatic, although Wi-Fi is not yet universally available or free on planes. More than one in 12 airline passengers observed by researchers on flights in December were using a tablet.

"Technology is evolving to be more friendly for cramped airline environments," says Joseph Schwieterman, director of the institute and co-author of the study. "The digital revolution is transforming air travel in other ways. You can bring your TV episodes or address books."

No longer do travelers have to distract themselves with books, sleep or seatmates. The uptick in tablet use reflects the sleeker designs, longer battery lives and greater affordability of the devices. Now, travelers can use one device to surf the Web, watch movies, listen to music and read books.

"I think it tells a lot about (travelers') behavior. I think people have the need to always stay connected," says Paige Largent, a program manager at Chaddick and one of the study's researchers.

A team of researchers observed 7,781 passengers on 92 air, bus and train departures last month. Their findings were compared with data about technology use among travelers for the fourth quarters of 2009 and 2010.

The study could have potentially significant implications for transportation companies. Many have already stepped up efforts in recent years to make their vessels more tech-friendly. American Airlines, for instance, will be the first North American airline to let customers stream video from an in-flight library to select laptops. Greyhound is outfitting its new buses with free Wi-Fi and electrical plugs in every seat.

"I find traveling with my tablet absolutely indispensable for a number of reasons," says Michael Brein, a frequent traveler from Bainbridge Island, Wash. "I only need one single device for all my needs. … (It) saves weight and space by my avoiding to have to carry books and a heavier, bulkier laptop."

Use of technology in general — including tablets, smartphones, and other devices — also increased among travelers of all ages and incomes. For the first time, it's now common for more than half of all passengers on buses such as Bolt and Amtrak trains to be using technology at any randomly selected point, reflecting the narrowing of the digital divide, the study found.