In 2003, the family formed a nonprofit organization, Project Jason, which is dedicated to helping families find their missing children. "We support them. We listen to them and find out what their needs," she said.
They work with hundreds of families across the United States, offering free online counseling. The group also distributes posters through the trucking industry and homeless shelters and keeps an address on the online game Second Life.
Jason's Law was passed in 2005, establishing a state clearinghouse that collects information on missing persons and makes it available to the public.
For the first time this weekend, they will hold a retreat for families with missing children.
"What we have found is the ability for them to connect with others who are going through the same thing is helpful," said CEMC's Gilmer-Tullis.
"When you become active in the solutions, it helps a great deal in healing," said "You always have the feeling that you have momentum moving forward, accomplishing things that might find Jason or another child."
In her gut, Jolkowski really doesn't know if her son, who would be 27 this weekend, is alive or dead.
"We have our right to hope until we find our truth," she said. "Jason could be sitting somewhere wanting to come home."
"When someone dies through health or an accident they are dead and there is an answer," she said. "You can go through the steps of grief, denial, anger and progress.
"We are stuck and we don't know what we are grieving for."
If you have any information regarding the disappearance of Jason Jolkowski, contact the Omaha Police Department at (402) 444-5600.
For more mays to help, contact Team Hope (Help Offering Parents Empowerment) for assistance to families with missing children.
ABC News' Dean Praetorius contributed to this story.