Family Horrified by Dropped Casket at Funeral Service

A worker said "my bad" after he apparently kicked the mechanism that lowers the casket, causing it to drop and open slightly during the service.
1:21 | 10/19/16

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Transcript for Family Horrified by Dropped Casket at Funeral Service
After a fatal asthma attack 45 year old John C note died September 27. On Saturday as the graveside service was ending friends and family say a worker at paradise cemetery south. Had some kind of trouble with the machine used to lower this casket passports kicking it was kicking Qichen. Casinos uncle Willie Cosby says the family watched in horror as the walker kicked the contraption. Before then pressing a button which dropped that casket and see those 270 pound body. Into the cement bowl here me because it's. In the Obama girls and they say the bull began filling with water casket open. You couldn't see the body but could see the satin they say inside the casket now Kok died in the ground. Friends and family still in their funeral suits jumped in to pull it out it's that it can got to get this guy out the ground some of almost in side of the ball the what was maybe more disturbing they insist is what the worker said to them. Right after it happened first thing you can say things it's my day they wanted an apology one sincere and immediate. The family had been through enough. They're still not happy with the cemetery even though it made some attempts to make things right today as Zito was finally laid to rest correctly.

This transcript has been automatically generated and may not be 100% accurate.

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