20/20 06/07: The New Help

Tonight on 20/20. The new help. Millions of millionaires these days it's. The hottest new job market the servant class Monday thinking and it is quite popular right now. Jobs you. Or heard of before I... See More

Tonight on 20/20. The new help. Millions of millionaires these days it's. The hottest new job market the servant class Monday thinking and it is quite popular right now. Jobs you. Or heard of before I was an undervote or for Nicholas de -- -- a Manny for a monkey. Even a nanny for breast milk I needed. So how many of their crazy winds would you put up. Here's somebody I know very well making about 270000. Right now. Let's bring home they. When that. And I can just do his pay him just up the chemical 12. No matter how rich you. Your survived Butler. Crash course in. Eight from its upstream. The notice did it at your service. Good evening and David I can't wait to see you in your suit playing Butler -- boot camp is not he's right but it is wonder. Where there any Butler positions in the new job numbers that just -- today. -- 175000. New jobs created in May and there's a good bet that some of those jobs are in the servant class to the very rich. So rich they make Downton Abbey look like they're slumming it must be -- a pair. -- the new gilded age is back for -- never before have there been so many rich people -- the new help. And paying big bucks to hire them just this year nearly 450 billionaires close to nine million millionaires that's in America alone. The numbers almost tripling answer tonight you're nick -- gives us a look at -- newly rich and the booming class. Their new help. It's a world inhabited by the end their dreams look. And they're living behind high walls overlooking manicure -- Housekeepers nannies -- -- his father's bodyguard personal assistant you name it anything for the private household -- provides. Actors have agents and many didn't seem like that coming up. Of course they did this is and they mandates. Motorcycle riding player. -- -- -- who owns the Elizabeth rose agency in Beverly -- This is the nerve center for the richest. Premier -- that place is the best in the business and it's just the rich and it. Hasn't industries fortune 500 company. Athletes Oscar winners we work with households who have one staff member to clients who have twenty more. Twenty stuffed in a single -- Welcome to dance I mean it's like that showed the antenna. That was a hundred years ago and it's still going off twenty city. Today's style for men like butler's round each moment largely. I was an undervote or for Nicolas Cage Nicholas H hasn't -- -- -- -- -- And is also the rightfully Crawford Daniel Ted Kennedy who works for a billionaire I wouldn't do anything down in its presence. It's a line that. He's going Oau and G Daniel Bentley is mr. Costin threw -- recalling its. What equal -- -- -- that says. Conflicts. That money so much old school pampering fit into the hands of the pampered to save the day -- little touch with reality. Cookies. One guy wanted to nanny and he described the type of man he wanted Redd had beautiful -- apply asked how the kids -- don't have children. How -- nanny who can no nanny for the jobless Mendes and Jacqueline millionaire -- -- -- Chief and America's -- keep things going for her pet monkey might keep them is and the mark. As the monkey nanny or monkey -- reading spends his days tending to -- -- of -- needs. -- -- -- -- Oh boy he's thoughtful let you know like a regular bait and spoiled -- his favorite trees -- created. His perfect child. -- -- Their demands seem really out there to normal person but to me. It's part of my day. -- -- -- -- -- -- Piles of resonate finding -- for clients who can afford their wildest dreams and who expect perfection. That's a tough -- -- -- call me desperately poor in the morning that he's played just five states Jack -- where is -- I'm still -- for a start tonight. It is is a show this is it shows you can't write. Tonight we're bringing you that show we're boldly going inside behind high walls. -- and Penn -- Stars and -- strange paradox. -- -- cliff top even then how would that true religion's -- mogul. -- -- -- I'm a woman of integrity and a woman is not an astronaut. My ex husband was described as a -- tornado he is kind of like move minute -- she spits you out. -- who has three kids and few divorces behind their. Might be demanding network which just launched a new clothing line. Funded through the day the next thing that's -- -- -- -- I feel like Robin Leach salivating over such -- -- -- kids should pay even -- dog attacks. -- step is to housekeepers teaching my. -- my sister Amanda Carinthia doctor's daughter from Arizona is in constant. My assistant has to pick up. When my brain has left off hit -- in many ways -- modern equivalent of ladies made permanent and two days. I like working for her but I wish I hi for more greens remarks on the accident about ten more arms there's tremendous first -- College -- clung onto -- for management to eight months. -- my kids we're going. To take underdogs opportunity grimmer today he's not because they're a little personality of leaders as well Carol -- of that -- -- CC. Yeah. You know she she says she wants someone at -- -- But -- -- you never tried being forced him to her words speed and gaining a little frustrated and disappointed of how many times I mean. Looks like myself committee -- -- 50 I'm I'm gonna go as a good eight. Bidding -- time for a couple years and are paying him back to land. Smoke marijuana -- but -- -- could this be the breaking point. You know I'm not perfect. There -- times rivals were there are times where. I will predict -- I'm only human. But sometimes I feel like the room. -- I am. -- hate it team keep -- here. Now at this point despite the drama I must say -- his life. Can gold she's not mean -- she just knows what she wants knows what she needs -- -- perfection and the money to pay for -- The going rate is. I would say between seven -- and -- hundred. They want is -- 401K plans. They want a piece of the action here -- it's pretty good health insurance. You know right here yeah 200000 and take my -- like. We'll just effectiveness and -- demanding is only human and bulls far. -- -- -- I wanted -- -- list of emergency people. Okay. This. I I can we just -- for 12. And Amanda possibly lost. Would you describe yourself as ruthless. I would not describe myself as ruthless I want my household like a business just look at her closet case if this comes in and goes -- seemed like this yeah. And then build an array of fabulous footwear clothing coordinated by season flights color. -- Here we'll acting chops this shouldn't be here CNN -- yeah it is it has to be done -- like to see the -- -- That GGG. In his -- went deeper with seven on cold here and make them who lives and little hands. -- The bank you know at this this stars if you think these are red entry positions well. Wanted to come home from -- that was my -- OK yes that her -- is no longer yours is now. Four yes from. And remember Amanda. Washington and there's a lot of. -- I forgot I forgot I forgot so I don't know at what point when -- you just say. It may mean we just say -- -- three months to see what happens I don't -- -- that's not my intention my intention is to get and night. Yeah my Amanda did not he -- -- might get hot mutual parting of ways vigilance that I pretty emotional. Clinton Era -- achievements. But I don't see anything and everything I can't see. Back at the Elizabeth rose agency. And lines up the next soldier in the firing she was very clear with the type of assistance she wanted. Well I knew better meet Derek used to work for celebrity -- unpredictable temper. The plan -- position because -- got to be two where I was coming home and. I couldn't relax so we should do but whose -- -- once the honeymoon is over -- he -- -- lived up to the gold standard. I feel like this it's -- can be a great. The only time will. Begin to survive those kinds of demands of the money was right foot of snow on Twitter -- -- -- -- ABC 20/20. Elizabeth and I will be right back. Next still pound defendant did these people become on new health. -- You do if you. Well we have an agreement that she wall. -- -- All right now that -- met someone to take care of your own personal business what about the house is a whole. Outsourcing the shopping the cooking the kids the household repairs rearranging your sock drawer. Most of us can only dream about it but NIC what -- someone who's actually living the dream. -- in -- -- hills -- this winding road. Beverly Hills mansion and distant star Patrick Little door for. Katy Perry Jessica since then -- Jackman Anthony Hopkins. From where I sure I'll tell you name it I love doing dentistry I mean -- it's fine. Smart successful -- loving father. The divorced dad of three who also has a brooms and isn't torso in the -- street. Isn't -- house manager. Before have to start work you have that luxury division at least -- -- -- well. She lives in the -- In the morning -- start work at 630. I prepare doctor bill climbed the -- lunch and breakfast. Today there are embroiled days until -- last. What tomorrow is that's capacity tied for breath. You know police wouldn't tell us -- she earns these days as managers and makes us. Grand a year let's make sure to keep that is neat nice. I handle all the -- from those gardeners housekeepers -- the handyman plumber everyone and they go. A lot of times when people come to the house to work. It's -- safe she's next door yeah. Because she thinks that don't respect her more. As this is store and as opposed to -- the nanny who's gonna supervise it. This very sorry your needs to be replaced no stars no -- -- -- office and -- the rich. They hit me. I am back -- -- brand and back into our lives mean so we just need to fix it because that's right here really bugs me I do not like what you do best. -- -- Volatile. -- -- a white family with a black woman looking up for the is that ever an issue. Not all the -- my kids actually thought they were black. -- -- -- -- Trees would take my kids out and they actually thought they were her children. My kids -- the only kids in their school -- -- -- 36. Though that my favorite college in my baby. And this -- just what I. I want somebody that had their -- beautiful spirit. Yeah. And somebody that would love my kids. -- -- victories. This might settle floated Meehan said -- but it's kind of like you have a wife. But -- perhaps less complicated. Brown and -- I love it fits perfectly. Now this plausible. Perfect that is until. Police got married last full. Definitely not large garden behind us adore her and this -- at least 500. Square feet. At -- for Greece and her new husband kept we'll have a lot of space just big enough for folder. To make -- we pull off the pillow pull out the bid. Inflate the big and ended without a team with Canada this -- your job that we separate question over here so you can do we -- -- have been. I got a little bit worried that Patrice was gonna move out we don't like -- for another room for error can cabinet. This is -- -- that. This is our storage area. That this -- art and street. Yeah extension don't -- built to keep. Patrice sweet. I'm very grateful for the positive but the truth is -- two people. -- is not enough room. We are totally outgrown this place alone works productively I love taking care girls. My home life is just like sometimes I feel really -- to vote this is basic ones little room for a couple of space privacy. The family to the doctor -- Oracle -- -- north. Now eleven yes. -- thought about it privacy. We want to have our school they you know we he had but make anyone -- me you know and not have to -- about somebody coming home in the. The poll has is barely big enough for two and one about it three. From every guy homework I -- -- -- -- And after twenty years caring for other people's kids priest and his -- room. I -- a baby so desperately trying to shop for baby. Some people -- think it's crazy high having faith. He's just turned forty she -- points to -- much of her own life and for the -- and my husband and I -- -- During and we're not able to get pregnant right now. And I never thought that -- be me just have to make an appointment with a fertility specialists and I really don't do that -- must. Just let me -- -- -- is getting -- and -- do you -- we will be. You know who -- on it. I want to have a baby so to have to quit my job. In order have a baby and have -- space. But the jolt is live in custody that's one of doctor -- and non negotiable conditions. I think if she had to -- Between Kevin and I I don't think it. I'm. I located at Texas Tech and -- what will you do if she. Well we have an agreement that she won't. When I mean. Ideally in three years my kids will be and -- and she said -- what happens I'm like I still need a nanny and she has kids and I hope she Dunst. -- -- -- -- -- -- -- -- -- a little bit bigger I guess yeah. -- -- Will she -- unknown ones holding -- them they choose to do this that they didn't want to sacrifice that they didn't want to commit to a family they don't have to do this job. These days from monsters and servants as more aligned -- children family and they're gonna half to. -- -- time for the family and less time possibly for their own family days engines aren't quite. I was fresh I mean she's keeping to get -- -- -- Whether it's a hundred years ago for a hundred years from now people need fat -- The network had net and on me. And you have become accustomed to -- can help. It's hard to do without. Next. -- some tiny twins with us death. Species of nanny this is a tiny bit colts we probably should -- story that just maybe 56. -- Doubled the house is being managed what about the kids inside it you're about to be tiny little twins about six months old. With their own staff once again nick -- Atlanta very. But ABC family series Beverly Hills nannies hit the airwaves the behind the scenes of daily life where were often too old truck. I needed and I. Any and I and I and my age and my counterfeit feeling this is my fourteenth three -- Like he's packing up for the apocalypse -- That's a breast milk house looking situation underway -- -- -- -- in La La land it felt like Manny can raise kids more than your average little. Because there's now the crisis sources in the top flight nanny to the best and and charged. There -- somebody I know very well making about 270000. Right now. Just let Freedom Hall patiently Catholic nominees who have million dollar mortgages on homes -- -- down fraud is in -- balance. Here in West Hollywood ground zero but this news be -- -- -- days you guessed. Elizabeth rose agency. But they weren't a nanny had his try me. Romo is scuba certified I'm gonna look for Mandarin speaking on -- is quite popular right now. In San Francisco right now is quite popular how more than ninety. The -- -- they don't feel they have to worry about them you know coming in -- -- nova. Here at the agency they -- Drug dealings and meet the crazy nanny demand this is -- gold field different into the. I've been in any firm coming from fifteen years. But there's a problem. I went unbeaten of the day and immediately walked -- -- it's pretty. After old Judy -- had a monthlong affair with his. Robin Williams Harry changes we -- a phenomenally -- and my client's wife called me and said you know Jack -- terrific. But I can't believe how attentive my husband is he's coming home from work early he's spending more time with the kids well lo and behold we find out that. -- has been swimming topless every day. So we'll receive nanny to devote the limited makeup -- -- -- back nothing sexy clothes wise pretty -- it's still looking for work. That part of the reason is that like any shortage. These days many -- families are in the market to -- three child care professionals under one roof. Inside this spectacular Spanish -- mentioned. Marks in local and recent transplant from Florida native who lives with his wife Stephanie newborn twins soldiers and around. -- -- -- Along with the housekeeper to do baby nurses and a nanny and cook are searching for the perfect people to look after his prized possessions. That's become like a quest for the holy -- I've had nannies asked for sixty years in benefits and I was like hell I want that job. That's thick folder just some of the nanny resonates mr. Politico has the roost and they resonance human cost 200. And how many interviews from two to three dozen and then -- -- trial periods of ten trials. I was a flurry of -- leaving things that I still want us in this very very few people that's Monica. How -- she's single mothers to visit and never -- Time. Nothing on the -- we -- he was trying elitist candidate an interview -- nervous she begged us to show his face and training. And the -- -- today it's her first day -- That's Kimberly who once owned her Lou nanny agency right now she's pulling double duty. -- -- -- -- -- -- -- -- -- -- Today starts with defied -- meticulous diary of -- -- activities. -- -- -- -- 52 you sleep on the monitor and -- the list of do's and didn't. We always -- on these planes here this is a tiny vehicles we probably -- microwave in just maybe 56 seconds. Commissioners hours by foot pounds of water here it's it's best assessment want. Trying time going to the bathroom when fact that sleeping out literally ran into the back during this Friday. As best -- can and I get back in here hopefully within two minutes. And really seems to get it but what about the -- Cory looks up to the twins has been on the job only three weeks and still on the trial take care that they. He -- me hungry. And just this week isn't. Well that it was -- -- -- heads off to Chris get full time job. You know. -- -- -- -- -- -- -- -- Now we don't. Has -- -- selling for years ago he grandkids and glory seems to have the right stuff. The glory did not make the cut. I really never thought it was going to be this hard enough finding someone that's that's the right fit -- someone that treats our children like like they're children don't -- case. -- -- Sometimes -- -- come over for trial and then after a day -- -- you find out they're not the right fit -- France's -- with cameras they can watch these foods anywhere on the planet. Apparently. And any arrests of accused of slapping a -- real -- -- horror -- isn't easy bend. -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- One night I was surfing online and there's thousands of web sites that are geared towards like automobile reviews reviews on TV's reviews on. Poster -- it's it's crazy there wasn't -- resource site for. You know for your children so basically this is the belonged to your baby -- and CPAC my -- in -- -- live higher in exposing con. -- prepared just what people are looking for and and what people need. After months of searching hundreds of resonates finally them. -- -- -- -- -- -- -- -- -- They committed to Monica. The continent's -- neighborhood enlightened my hands but I have to take can. -- search for the perfect nanny has finally ended. We're fast and furiously looking for housekeepers. But the quest for the ultimate price -- Has only just begun. Next came TV viewers survived Butler boot camp. Why some people are paying thousands of dollars to learn how to wait on other people like -- -- the biggest mistake you can probably do. Picked -- and he must. -- Butler did it. -- -- Find out. When that new. About a job with six figures but to get it you've got to travel to the international Butler academy that's right there is one and I'm just back from it. It's a good thing I have this job because that one. You've got to survive this. Americans have long been fascinated by the ruled the Butler. -- -- Butler is back. Because of somebody countries the newly rich getting richer and they're getting buffers -- and where -- they train. What he twenty -- the halfway around the world to find out to the Netherlands where I'm given directions to a castle in ball convert. As soon I'm pulling into the international. Academy you're going to make me Butler -- we were great pride but at fifty. Going to throw into the castle this is remake -- or rules that barely inside I've already -- what is your look. It's just seconds into -- towards reading room the dining -- already had Butler bristle at something invisible to meet. Offensive him but -- -- that are of of the office directed by -- where you've already seen that. He cheers but the bald eagle -- there. One touching the table -- Don't. Okay that -- this month. It's this guy for real. These students are -- actually paid to come here all over the world from Sweden South Africa France. Cost 171000. Dollars just two months this Butler -- -- for sure. And -- went against general. Goal Roberts a former Butler himself who started in America. Is on the right serving Henry Kissinger. Just listen to what he makes his students call him here. They are tested on their feet in week sixteen hour days -- -- Do. -- and he's a firing. The -- people dial -- that gigantic ball that's the one guest to get one too many. The talk to hold an -- try to keep those guests today. -- quickly becoming of Butler. -- -- Live. At 55 years old she's desperate for a career -- looking over her shoulder there is -- coming for her again but -- And there's yards with 23. He's just coming to Butler. -- And Henry the whole class news on the inside he's a bundle of -- told he's failing to court so far warned you -- not to star. You the man in the background. But this is hardly a crash course. They've already been added for weeks when I -- tested on everything even their discretion. What if you witness cheating -- flipped the shaft was having an affair so to you -- out the -- -- yes you do. Okay yeah. Or are told to be ready at any moment for drill ready to change -- -- toxins and I'm told I'm ready to. Heading into the award her room now this is where they -- there. I uniforms so when -- get the call -- In that closet there's a strategy. -- to find real writes -- but few incidents in the windows so look at business attire and Vinatieri tied. I find myself the best -- stressed. The clocked three minutes to change yours truly the back of the pack. What's inside that room the clothes are flying the clock ticking. Transformation and second. The first went down the stairs and you could practically hear his -- race. Ever what else right behind him -- one. Except for me. And -- because. -- Absolutely. Find and make my way down the stairs. What's the top 315. And -- -- late and the need to help -- fifteen seconds. And not even standing in the right place. You gotta go there are usually follows them. -- it's about right. You might be asking yourself why on earth would anyone -- -- put themselves through this. It turns out the payday is impressive a six figure salary officers on -- last. Come back -- and offers enormous every day there's new. Millionaires these people -- -- -- -- They have egos to match just like robber -- says Goodell finds hard to find out. But I thought to myself or can't find -- obsolete in the trailer myself and he's about to test yon and -- He's in the dining room behind that door. He's already instilled fear just few weeks. -- city -- yes but so that. The -- of the game is -- you set the table they are given ten minutes. At the room for you list -- America. Don't -- the measuring tape that distance between the -- The spacing of the glasses. For yeah mainly confusion just not seven. He's expecting seven mr. But -- disastrous time -- -- -- -- -- -- -- Should be one of the values based trying to hold back the tears -- the greatest. Yes that's -- us. And -- upstairs it might be to spoons downstairs. -- denied that come out to team members not on the same level -- you you were frustrated partner. It was good. He was England's. And I was about to get a taste of it myself. Seven minutes I -- -- -- -- -- -- -- I'm gonna get this wrong but I did the -- apparently -- -- creeks. Kris we would not -- increase in the cost. And then of course the pouring the wine stepping. -- to line. -- Clearance. -- and apparently the bottle should never touch the glass or it. Popular touch -- I took some glass. You test the glass with the -- this is the biggest mistake you can probably do. They tell -- to put -- hand behind my back. -- -- -- -- -- The it would held because who -- -- Butler school there's the LA. The secret -- support. For me -- final chapter in Detroit on my head. Balancing. This. We are would you like to him. -- -- -- Trying to look at the glasses look -- -- going. Of the stairs I go -- -- one foot in front of the other and had -- watching. But for the rest of them home. The stakes are enormous and this is the final step. On this night the sun goes down after eight weeks terror the training the Trace -- And they're all about -- -- there's seventeen -- to feed off. From every -- so afraid -- Parker brought him down to graduate. He passes near the top. And who could forget why one. Overtime she found her balance. And remember Henry nearly bounced from school campus police didn't have what it takes on this -- it makes -- cut that includes you. With tears. Flowed from the new -- beside him. And there was one more student get to pass because apparently after I left those new butlers. With -- -- but David didn't. Very very well if she ever would get tired of being a journalist -- could do it right. Next the butler's don't talk back but this staff tell -- days. They've -- writing what they think about you find your receipt. That girl's this guy -- -- -- can do and that's just for starters. Coming up. During most of tonight's program we've talked about the help. But now the final and -- chapter of what happens when the help gets revenge. Once again here's nick want. Recently I went for lunch -- burger -- Just listen to what they said -- in mind that when the -- -- which. Defense. Imagine a week old new servers -- most of -- I will have and. The -- repeats of without all the behavior like this and equipment and aren't a good. Might become a thing of the possible no more finger -- and you that's how much different -- it. General -- staggering classic -- and family -- for extra hours. Sending your -- trade bank six times the more leaving a one point 5% -- Getting away with more because these days you might be legit online by that -- The receipt is now at the arena of honest exchange of -- most animosity between the service. -- -- And it golf and uploaded by that server for the world to see -- -- zero tip and yes you could stand to lose a few. What is our Simonyi is hoster who wrote I give -- 10% -- you get eighteen. It's a server thinks that he or she can get revenge. On a customer they might not only be tempted to do it in the moment but -- to become a social media darling for having them. And finally after getting stiffed and insulted a Seattle bartender. Is turning to the relentless power of social media. But it cuts both ways often as servers used the receipt to -- to vent some righteous frustration. -- -- this little love note left domino -- This guy's a jerk. Feel free to -- today. It -- -- that there aren't Arabs and -- web sites devoted to collecting these are loaded receipts could stand of the world as an hour. But this also gets malicious racist and -- right -- wrong sometimes the server is way way in the wrong. A Korean American customer got something he did not expect at a restaurant in Queens. A racial slur written. On his receipt. These three LA ladies were labeled fat girls by -- waited too needy sport slash. -- -- Getting your walking papers isn't the only consequence the costs can be very -- -- -- it was cold Ching Chong. On the CBS receipt knows my name lawyers a -- involved and you are suing for a million books. Ten -- excessive it sounds excessive but since they're making 300 billion dollars a year a million dollars this -- not that much. CBS told us in a statement while we believe this was an isolated incident that is not in keeping with our values we have reinforced with store employees are strict. Nondiscrimination. Policy. Let's check this -- best bought from a Texas burger joint -- melody the owner of that but must be -- Or not perfect compliment -- ridiculously viral -- like frank thank god it five minutes. -- -- interest while some of the other examples we've -- you have been militias and under the tables. At the twisted -- in Dallas didn't take place of punishment laser. -- is better. It is exactly the opposite situation to -- -- is encouraged instructed. Openly fight risque ego boosting remarks about the customers -- your potential received comment thankful. And -- it. And tomorrow you can go we used our hidden cameras to capture his customers almost reactions. To the -- -- didn't. -- -- -- -- -- Because of sort of argument that you. -- certainly have their fun with the Atlanta. Can receive receive best hair. Can you get offended by me to ask about -- present and again and find out what they think it. Spitzer -- that and even if a customer is offended this stuff doesn't given armadillos asks if -- -- -- -- -- complaint. The customer -- always right and -- twisted route most people they seem to love it. Yeah. Do you feel good today. Take away from mark toward retail at that again not from my dad's dead. -- -- -- -- Might -- missing an inside. Or come -- getting a bit. And it's -- program for tonight and we visited our tweet about it. I'm David -- and then Elizabeth Vargas for all of us at ABC news and when he when he have a great night and greatly.