Roger Vredenburg, a one-time maintenance worker, remembers the day he was forced to confront his illiteracy.
"Well, it was real difficult because I lost a job that I had been working for a long time," he said. "They come and they found out I couldn't read so they told me I had to go back to my old job and that was really a heartbreaking experience, I mean it was a real traumatic experience."
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