Whistle-Blower: Banks Give Homeowners the Runaround

A vice president for one of the nation's biggest banks claims customers looking for help in lowering their mortgage payments are often told to call an 800 number -- where he says representatives then give homeowners the runaround. The bank executive spoke to ABC News on the condition that ABC News not show his face or name him, because he feared coming forward would cost him his job. Of the 1.1 million homeowners who've signed up for the federal program aimed at avoiding foreclosures, only...Full Story
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