What Would You Do?: The Java Jerk

An incredibly demanding customer raises eyebrows at a cafe in this hidden-camera scenario.
6:38 | 06/07/13

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Transcript for What Would You Do?: The Java Jerk
that can only be hellmann's. Bring out the best. Tall, grande, serenity, skim, soy, creamed, steamed, whether it's chai, frap chino, americano or macchiato it seems we're speak a different language and no one is more flupt than this man. Super shot decaf chai caramel la tan soy milk and half, half and half and also three pumps of -- do you have acai syrup? If it has sugar three pums, if it does, six pumps. Okay, yes. Today, we brought the most obnoxious and pretentious coffee orderers you've ever heard. Pomegranate, sugar free, and hot at 137 degrees. This coffee shot in little falls, new jersey what would do you if you were stuck in line behind a man whose particular tastes are a different in it waste of everyone's time. CINNAMON, THREE RED M & Ms. Lauren tries to whip up peter's elaborate drink order but he can't sit still. I got to get -- okay. You're only human. Let me taste. She hands him the coffee. I can take your order. But something's just not right. I'm sorry -- you put -- that's whole half and half, i wanted half and it's scorched, you scorched the milk when you put it in. I'm sorry. This is your job. You should know what you're doing. I'm sorry. Come on, I've got to go. Did you go to college for this? That's mean. Actually, it's really mean. I'm going to the bat room, when koim back, I want it right. Start over and I want it right. With him out of picture, she tries to reassure lauren. It's all about his anxioeanxiety. It's not excusable but it's his issue not your issue. I'm so sorry. I'm going to cry for you. Thank you. I'm leaving you a big tip. A big, fat tip. And with everyone she has to deal with today, she deserves it. Can you hurry please? I come here every day. You should have my order. It's not 137 degrees. I can tell you. I'm sorry, this isn't right this isn't what I ordered. Make it again. Get it right this time. I understand. Come on, you're not done yet? Almost of. Erica and janice are beyond words until peter is out the door. That was absolutely disgusting. Disgusting. Nobody should be treated like that. I give you credit for not treating him the way he treated you. I was biting my tongue. Not for nothing it's "what would you do?" How are you? Oh! It wasn't a simple -- a boog ooshgs berry sugar free half and half half soy at a had to be in the city! I was ready to sock him in the teeth. He was despicable. The next woman, a teacher, tries to reason with him. I always notice, there are two I was to do things. You want it right or fast? Of course he's not listening. In my world I get things right and fast. No. This is terrible. You scorched the mitting. No, do it again. Quick, quick. Come on, it's not rocket science, it's coffee. Did you go to college. Sir, there is no reason to insult her. Give her a chance. She's new. There is to reason to get insulting. There is no reason. It's the service -- she's working, just let her do her job. Peter won't stop. She should be fired. For gloria, that is the last straw. It's her first week. Lay off. Did you never have a first job? Did you never have to learn the ropes? Unless you're perfect you should really calm down. She's not smart enough to do this job. It's a simple order. You're obviously not polite enough or have enough common sense to keep your voice down and not make a scene in front of these people and embarrass her. She's doing her damn job. Time to spill the beans. Why did she speak up? Because, the arrogance. She's trying do her job. Were you afraid he might turn on you? He was always fired up? I was not afraid. My father's a cop and my husband's a crazy man. Your advice to him if he was really this way? If you were really this way, nothing is that serious. No fire behind us, the building wouldn't collapse on our heads, nothing is that serious. No better way to put it all in perspective. But wait, there's more. Nothing prepared us for these next four guys. Fill it up with whipped CREAM, THREE RED M & Ms ON TOP And peanuts. I'll use the bathroom and I'll be right back. Really, have it done by the time I get back. I'm very sorry. That's okay. Honey, if you don't spit in it, I will. They can't believe what they just heard and when he returns from the men's room, forget about it. I asked you to have it ready by the time came back. Sir -- I'm paying for this. We're paying, too, so be nice to her as well. You're being disrespectful. She can't do her job right why is she here? She how old be fired. No, you should be fired. Peter is just getting fired up. You didn't put the -- I wouldn't even serve him. Do it again. Just put the whipped cream on top. That we're headed for a grande blow up here. You're not getting served. Where is your manager? I can -- this is not a complicated order. It was a pretty complicated order. I talked her through the whole thing. No, no. Time to serenity a little steam here. I'm the manager, what's going on. I'm john quinones it's part of a show. How do you describe this guy? Straight excuse my language. I felt material for her I was going to tip her like $10. Four strangers who just wouldn't let a fancy latte ruin our friendly employee's day.

This transcript has been automatically generated and may not be 100% accurate.

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