Comments on: BofA CEO Brian Moynihan Denies Site Has Been Hacked; Says $5 Fee Will Provide “Great Service”

By: Elissa Jae

Elissa Jae — Fri, 02 Dec 2011 17:12:37 +0000

Daniel, you do know that Joe Friday was a creation of the media. So was Obama, but that’s neither here nor there… oh, and, geez, plural subject and singular verb form..? Ouch

By: Chris Smith

Chris Smith — Sat, 29 Oct 2011 00:33:44 +0000

I just closed my account with Bank of America this morning. It is clear that this is a poorly managed company and I can no longer do business with a company which I have no respect for. Its too bad that it has to be this way.

By: capnmike

capnmike — Fri, 28 Oct 2011 17:57:47 +0000

BOA wouldn’t know “Great Service” if it bit them in the arse. Worst bank in the country.

By: Caroline

Caroline — Fri, 07 Oct 2011 04:49:54 +0000

Why would any middle-class American keep an average monthly balance of $5,000 or more in their checking account? A Bank of America checking account earns no interest! If you have $5,000 to your name, putting it in a checking account would be a very poor investment. Brian Moynihan knows this and is just trying to put a positive spin on things. Personally, I keep just enough money in my checking account to pay bills, buy groceries, and cover other daily expenses… the rest goes to savings.

By: george

george — Thu, 06 Oct 2011 23:41:07 +0000

This guy’s the CEO???? How does such a wise and powerful individual get “great” out of “We provide great services – – 5,700 branches, 18,000 ATMs, online banking phone banking,” I think he’s using the word “great” in the sense of “Voluminous” or “Large”. If he means “great” as in “really good”, then my local bank provides “great” service as well as all that, and also knows both my wife and me personally, and offers “great” completely free checking and debit with no minimum balance. And if they don’t, I’ll thank them for their “not so great” BAC-style service and move on to somewhere else. Difference is, the local bank knows this, is happy just to have my money sitting on their books where they earn a little off of it, and control their costs efficiently. I’ll bet my local bank doesn’t even have a full time legal department much less a lobbyist on the payroll. So they make some money, I pay very little, and we’re snug as bugs in a rug.

By: Joe

Joe — Thu, 06 Oct 2011 22:31:54 +0000

The funny thing is my local bank (Famers State Bank) is doing the exact opposite. The new checking program pays you $5-10 a month depending on how much you use it. The more you use it the more it gives. Just another reason I use a local bank.

By: FRANK CASTLE

FRANK CASTLE — Thu, 06 Oct 2011 21:38:52 +0000

BOFA HAS 5700 BRANCH OFFICES AND 18,000 ATM’S…THEY LEFT OUT THE NUMBER IN THEIR CUSTOMER BASE. THEY ALSO LEFT OUT HOW MANY TIMES CUSTOMERS ACCESS THEIR ATM’S. TO COMPOUND THIS “RAPING OF SOCIETY,” BOFA DOES NOT REVEAL HOW MANY TIMES A “NON-CUSTOMER” USES THEIR ATM’S ! I AM WILLING TO BET THAT THE FEE CHARGED TO “NON-CUSTOMERS” IS MORE THAN PLENTY TO COMPENSATE FOR THE * APPROVED & SOON TO BE CHARGED $5.00 FEE*. ALSO, LET US NOT FORGET THE INCREASED AMOUNT FOR STOP PAYMENTS & RETURN ITEMS…aka…BOUNCED CHECKS ! LASTLY, REMEMBER, BANKS OWE THEIR ALLEGENCE TO THEIR STOCKHOLDERS IF THEY ARE STOCK OWNED! NOT TO YOU THE DEPOSITOR, MORTGAGE CUSTOMER ETC. THEY SEND REPRESENTATIVES TO THE STATE CAPITAL AND WASHINGTON D.C. TO LOBBY ON THEIR BEHALF FIVE DAYS A WEEK, 52 WEEKS A YEAR…& …GUESS HOW THEY PAY FOR THESE LOBBYISTS….WITH THE FEES THEY CHARGE YOU…SO, IN THE FUTURE, CHALLENGE “YOUR BANKER” EVERYTIME YOU GO TO A BRANCH…AFTER ALL YOU ARE PAYING FOR IT ! ASK HIM/HER HOW MUCH THEY COLLECT IN FEES A YEAR…FROM CUSTOMERS AND NON-CUSTOMERS…IF THEY BALK AT THE REQUEST, TELL THEM YOU WANT A COPY OF THE BOARD REPORT…AFTER ALL YOU PROBABLY PAID FOR BUT IT WAS HIDDEN IN A $5.00 FEE FOR YOUR DEBIT CARD USAGE. B)

By: jausti

jausti — Thu, 06 Oct 2011 16:27:00 +0000

Of course he has the right to make a profit and I have the right to walk away if he’s going to treat me this way.

By: Give_me_a_Break

Give_me_a_Break — Thu, 06 Oct 2011 15:30:46 +0000

“Moynihan said if customers bring a “total relationship” they can avoid the fee.”…Simply put, give us all your money, bend over and we will service you with a total relationship.

By: Same_Old_Same_Old

Same_Old_Same_Old — Thu, 06 Oct 2011 15:27:37 +0000

I just tried to access a clients information and still can’t get through. It goes as far as showing the balances on the accounts and then stops. No detail information to do a bank reconciliation. Great service – if you haven’t been hacked then your system isn’t working. The effect is the same, quit denying and fix the blasted thing!