By Lyneka Little

Oct 25, 2011 2:54pm

How Does Walmart’s Price Match Measure Up?

gty walmart ll 111021 wblog How Does Walmarts Price Match Measure Up?

Paul Taggart/Bloomberg via Getty Images

Walmart announced that it’s beefing up its price- matching policy for the holidays.  But is the company’s new policy any better than what competitors are offering?

The temporary price matching policy will give customers a store gift card for the difference of any eligible product purchased from  Nov. 1 – Dec. 25 that is found at another store for a lower price.

“The great gift we can give our customers this holiday is great low prices on the things they want most, ” Duncan Mac Naughton, chief merchandising officer of Walmart US, said in a statement. “Walmart is easing shopping stress this Christmas by allowing customers to shop when and how they want, all while guaranteeing low prices through the entire holiday season.”

The move comes as the 2011 holiday season, which accounts for as much as 40 percent of retailers’ annual revenue, is winding up, according to the Associated Press.

But, price matching is not new to Walmart or other big retailers.

Numerous retailers like Target, Sears and Best Buy have price matching policies in place year-round. Target, for example, will match the price of an identical item found for a lower price in a printed ad. Home Depot has a match and beat policy that will match the price of an identical product and give an additional 10 percent of the difference.

With holiday shoppers expected to be tight-fisted this year, price matching is one way to lure consumers to retailers.

“When it comes to retail growth this holiday season, slow and steady wins the race – and the same is true for shoppers, who are meticulously calculating the best ways to stretch their dollar,” National Retail Federation President and CEO Matthew Shay said in a statement. “Knowing their customers are more focused than ever on value, retailers will entice shoppers with promotions that go beyond discount…”

So as retailers duke it out for the projected $465 billion in retail sales, here’s a match up of pricing policies at some of the nation’s top retailers.

 Retailer Price Match-up

Staples  

“If you find a lower price anywhere else on a new identical item, just show us the lower price when you buy the item at Staples and we will match the price, or within 14 days of your Staples purchase and we will give you the difference,” according to the website.

Target

“If you find an item in a competitor’s printed ad that is priced lower than it is at your Target store, we will match the price. The competitor’s ad must be local and current, and the product must be the identical item, brand name, quantity and model number,” according to the company’s website.  Customers have within seven days of purchase to make a claim. Target.com, the online entity of the company, is excluded from price matching.

 Sears

“If you find a lower price on an identical branded item with the same features (in Consumer Electronics identical brand and model number) currently available for sale at another local competitor retail store, Sears will match that price plus, give you 10% of the difference. Just bring in the original advertisement to a sales associate at the time of, or within 14 days after, your purchase,” according to Sears.com.

Best Buy

“Best Buy will match the price if you find a lower price on an identical available product at a local retail competitor’s store, a local Best Buy retail store or BestBuy.com. Simply let us know when you are making your purchase or during the return and exchange period. Perfect Match Promise products have an extended 60-day price match period,” according to the company’s website.

Amazon

“With the exception of TVs, Amazon.com doesn’t price-match with other retailers (including those who sell their items on our website). We do, however, consistently work toward maintaining competitive prices on everything we carry,” according to Amazon.com.

Home Depot

“If you find a current lower price on an identical, in-stock item from any local retailer, we will match the price and beat it by 10%. Excludes special orders, bid pricing, volume discounts, open-box merchandise, labor and installation, sales tax, rebate and free offers, typographical errors and online purchases,” according to the company’s website.

Lowe’s

“If you find a lower everyday price on an identical item at a local retail competitor, just bring us the competitor’s current ad and we’ll beat their price by 10%. If a competitor is offering a percent off discount, we’ll reduce our current price by the same percentage discount that the competitor is offering,” according to the Lowe’s Website.

 *Check the company’s Website to read the fine print and review other requirements for price matching. Price matching varies for in-store purchases and online purchases.

User Comments

Your low low price will be a function of what other retailers are selling the same good for. If everybody sells the same TV for $399, Walmart will have it for $398.

Posted by: snewsom2997 | October 25, 2011, 3:12 pm 3:12 pm

Yeah, but not a single one of them will price match their own websites, so its often cheaper to buy something from their website than in the store. Sears, Target, and Best Buy are NOTORIOUS for this!

Posted by: Manda | October 25, 2011, 3:16 pm 3:16 pm

Posted by: Manda—Websites don’t have the overhead of a physical location, you don’t have to rent or lease a location in a good part of town, you don’t have to pay cashiers, and you can ship everywhere from one location, you don’t have to follow a bunch of regulations, you just have a room full of stuff, no fancy decorations, you don’t have to heat and cool the building to a degree required when customers are there. Buy from a physical location and the cost of that physical location is imbedded in the cost of the products.

Posted by: snewsom2997 | October 25, 2011, 3:26 pm 3:26 pm

The biggest catch with these guarantees is that they have to be published ads of identical items. So many times I’ve found these stores stock comparable but not identical items. A sore point in particular fo me, even without the price guarantee, is printer ink. One place sells a combo pack of black and tri-color, another sells separate high capacity cartridges, a third sells two black and one tri-color bundle, and so forth.

Posted by: Publius | October 25, 2011, 3:30 pm 3:30 pm

Americans should evaluate where they are shopping, what they are buying and WHERE IT IS MADE.
Check labels. If where you shop is selling more than 30% foreign made products, change where you shop! BUY AMERICAN and put America back to work!

Posted by: KaninZ | October 25, 2011, 3:55 pm 3:55 pm

This so full of holes it is not even funny.
1 – identical item…..here is the catch phrase all retailers use for this so called price match. The biggest retailers “make their own model number”. Meaning the retailer either has the manufacturer either “tweak the product/specs” so a model number can be different (electronics stores are the purveyor of this tactic or as in Walmart’s case, make the item themselves in china and simply lease the brand name for a few select items to sell in their stores, thereby giving Walmart the ability to put whatever model number/SKU they want on a item. This is especially true in the garment industry. Ralph Lauren does not make the Chaps brand, Kohls does. Kohls merely leases the name to put on the clothing line. Don’t expect any huge savings here buyers, its just a ploy to get you into the store!

Posted by: Steve | October 25, 2011, 4:44 pm 4:44 pm

I see a lot of people complaining about the price matching policies. of course these places are not going to ad match something if it is not an identical item. its like trying to buy a rolex watch and saying but the guy outside is selling rofex watches at half this price will you match it? clearly this is an extreme but its the same principal. no ones going to price match some generic brand or older model so they can lose money.

Posted by: bill | November 11, 2011, 9:16 am 9:16 am

Walmart will price match, but here at our stores they won’t price match the sale price of an item if it is from the CVS ad because the CVS price requires the free ECB card. This card is free to get so why can’t they price match the sale? I read blogs that talk about Walmart price matching for CVS, but not here. They definitely won’t price match extra care bucks, register rewards, and UPs, but I am fine with that. I only want the price of the item before those extras offered at the drugstores. Walmart won’t price match a percentage off sales either. Products must be exact on sizing. I steer clear of Walmart since I can’t get the good deals there anyway.

Posted by: Darlintechie | November 15, 2011, 2:01 pm 2:01 pm

When stores such as Best Buy, Home Depot, Sears, etc. say they will beat any advertised price for identical appliances, it is disingenuous. Most appliance manufacturers have special models that they only sell to the larger stores. So you can’t find the same thing at another store, although you may be able to find something similar (which isn’t covered by the price matching offer). I discovered this when I spoke to Maytag, and they were able to tell from the model number where I purchased my appliance.

Posted by: cdg | November 18, 2011, 3:39 am 3:39 am

SNEWSOM2997-I can understand not matching other websites, but not matching their own is blatant bait and switch. They advertise a price online and then charge more when you get to the store. And don’t try to say it’s the overhead. It’s the same warehouse that the merchandise comes from.

Posted by: Del | November 22, 2011, 5:20 pm 5:20 pm

Today at Wal-Mart I took in the items I purchased (Skylanders), my receipt and the add from Toys R Us that came out Sunday. I ahd made my Wal-Mart purchase on Saturday. Toys R Us had the same exact items for Buy 1 get 1 half off. Apparently Wal-Mart only honors exact prices or buy-one-get-one, which just annoyed me no end. The person who waited on me told me that it is becasue the registers cannot ring percentage, but i suspect that was simply and excue. It seems to me this is mostly an ad campaign to amke Wal-Mart seem like they ahve low prices, but does little for the consumer.

Posted by: DeAnne | December 5, 2011, 6:42 pm 6:42 pm

I went to Wal*Mart (Shelbyville, KY) to purchase Claritin-D and I saw that the price was $26.42 and that seemed high to me. When I got home I called Kroger (same town) and found out that the price for the exact same product is $21 something. $5 cheaper. There is a sign at Wal*Mart that says I can’t return pseudoephed products and they refuse to price match.

Posted by: Suzanne | February 2, 2012, 4:49 pm 4:49 pm

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