Ticketmaster to Refund ‘Processing’ Fees

By Jeanette Torres

Dec 2, 2011 11:52am

As if high ticket prices weren’t enough, concert goers and sports fans purchasing their seats through Ticketmaster are slammed at checkout with extra charges known as “processing fees.”

The ticket distributor has profited from these fees, and now, ticket buyers may be in for a refund, Business Insider reported.

Under a proposed class action settlement Ticketmaster would give customers $1.50 for each ticket purchased between Oct. 21, 1999 and Oct. 19, 2011. Under the settlement, ticket buyers would be able to get the fees back for up to a total of 17 orders placed during the 12-year window.

The settlement could end up costing the ticket seller millions. But it stops short of blocking Ticketmaster from banking on the extra charges; the online ticket seller simply needs to denote it on its website.

Customers who are eligible for a refund won’t be credited before April 15, 2012, according to Business Insider. The credits should roll out within 30 days after the settlement is approved.

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