Verizon Wireless Adds $2 Fee for Phone, Web Bill Pay

You can add Verizon Wireless too the “DO NOT DO BUSINESS WITH LIST” 1. Bank of America 2. J.P. Morgan Chase 3. Wells Fargo Bank 4.Citi Bank and now you can add 5. Verizon Wireless–Keep adding on these fees and some day the American people wake-up and dump these clowns to the curb.

At least they warned you. Sprint doesn’t even tell you when they changed their Unlimited WiFi plan down to a 5gb/mo plan and you find out – like I did – that I now have a 270.00 overage charge! If you have Sprint and if you’re using their 4G Unlimited WiFi you’d better check your account online! You’ll find they have switched you off of unlimited to a very limited plan. I call this bait and switch and have filed a formal complaint with the FCC. I signed a 2 year agreement for 4G Unlimited service and 6 months into it they stop unlimited service on me. That’s bait and switch!

To Dino88: They would have done the same thing or even worse if the merger took place. So blame me for it if u want

Mail it in. Trust me it costs them far more to open those envelops and log in your payment than it does to process the electronic transaction. This world has become so upside down. I’ve been around long enough to remember when banks were touting ATMs because of the money they would save on reducing teller staff. Now their charging us to use them. I never had to pay a teller for his/her service.

Let’s all go to the Verizon offices and pay in person, in pennies. If they want to charge us for the convenience of paying at home, let’s make them hire more people to take our payments. Only seems fair….

This inspired me to go to my online Verizon account and look at my usage rates. Since we were never using all 1400 of our minutes, so dropped it to 700, and dropped my data plan for same reason.

So now they get $40 a month less from us.

Yet another company that thinks they can screw over the very people that keep them in business. It’s absurd! Whatever happened to REAL customer service? Hey… what’s that sound? That’s me calling verizon and dropping my landline!

It’s time for the American consumer and middle class to fight back. This is financial war. If a corporation fires a bunch of your neighbors, stop purchasing their products. If a corporation raises prices with fees, stop purchasing their products. If a corporation bends you or your neighbor over STOP PURCHASING THEIR PRODUCTS!

The only thing I pay by phone is my Verizon Bill. Now they are going to charge me for paying them???>I’m done with them!

I just switched to verizon pay as you go. How do these fees apply to the pay as you go plan? if they do? It would be nice to have a list of exactly what and how these fees apply to each plan.

Wal-Mart should charge a $2 fee just to walk through the door of their stores.

I still have about 17 months left on my contract with Verizon; however, when this contract period is over, it will be GOODBYE to Verizon!! Verizon’s 4G service has been very unreliable lately, so I will have no problem dumping them.

I agree with Dan who said, ” STOP PURCHASING THEIR PRODUCTS!” and with Craig who said, “Cellphones … are a luxury, not a neccesity.”

………. Its absurd to think a cell phone is a luxury (the above comment)!!! There are NO MORE PAY PHONES. Additionally in the past week there have been numerous instances where a cell phone saved a persons life. Ultimately companies should be ashamed nickel and diming consumers, especially those who pay on time!!!!

lol it’s 2 dollars. If you sign up for auto pay then this won’t even effect you. If for whatever reason you don’t want to sign up for auto pay (even though it’s convinent and saves you time), it’s 2 freaking dollars, lets not have a heart attack of anything.

Verizon has to let you out of contract if the person with the phone dies. No death certificate is needed to prove the death. All you have to do is call 611 and say the person died. The contract is immediately cancelled for the line and no early termination fee. Time to have every person on my plan die.

This $2 “convenience fee” that Verizon is implementing is so obviously a greedy corporate grab. They are trying to force customers into auto-payments so that people will be less likely to pay attention to how much they are charging to their account. Want to be part of the 99% fighting back the 1%? Do what I just did. If you’re a Verizon customer, switch your paperless statements back to paper so they have to pay more in postage to mail out bills! I already did that and I sent them a message telling them why I did it. I’ll go back to e-statements when they remove their “convenience fee.” (And I’m also paying by check, not on-line)

If you drop a frog into boiling water…it will jump out.
If you put a frog in pleasantly warm water and turn up the heat, the frog will boil.

A $2 charge to pay your bill is warm water people…JUMP OUT!

Ok, so 90.7 million wireless retail customers. Let’s say roughly 60 million continue to pay through methods that incurr the $2 fee. That is $120 million a month for Verizon. $1.44 Billion a year. Yes, BILLION. They have already started getting rid of the unlimitted data option for where a HUGE amount of their customers continue to use the wireless internet, plus the money they will be getting from iPad and other tablet wireless data plans. This isn’t some small amount for them that they are going to get rid of because some people will no longer pay online. You pay by check or kiosk. That is drive time or stamp costs (~50 cents). Hardly anyone will do this to save $1.50 essentially plus the hassle of mail and trips to the post office or store. Add in some late fees for a lot of people that will do this to avoid the fee but not get to the post office or kiosk in time because they are busy with their own lives. They are going to pull in $2 billion a year just by doing this.

As soon as my contract with Verizon is up in febuary I am going to sprint and going to recommend to all my family and friends to do the same. They are outrageous in their charges as it is for the unlimited service so So Long Verizon.

Gave notice?! If I hadn’t seen on news wouldn’t have known!! They send me all kinds of emails and text but not about this!! This is stupid! I don’t do checks-nearest Verizon to me is a 2 hours round trip! Do I get to charge them for gas?? If I need to pay my bill ON PAYDAY I don’t have time to mail it to them or to pay through my bank–they charge enough on my bill to compensate for $2 a month. I will we changing companies after over 10 years!!

Bad business decision. Verizon, please reverse it while you still have time. Think about the number of customers Netflix lost on a bad business decision. Verizon should know that consumers are very picky now about who they do business with. $2. may seem like a small amount, but it is not. I’m a Verizon customer and I don’t like it. Please everyone, write Verizon now.

Bad, bad decision. I will be researching which competitor I will be leaving Verizon for!

Get over it. A business is a business, not a charity. They give you plenty of options to avoid the fee. What a bunch of whiners.

i recently switched from Verizon to Sprint on Dec. 3rd. My last verizon bill came today and they say I owe through Dec 16. (an extra 60.00) I will pay them but will never ever go back because of this thievery. The way I see it is because they wanted that extra $60 it will cost them. This is how…. If I were to go back to verizon someday and start paying my 150.00 a month times another 30 years they could have gained another 54000.00 dollars from me. So there you have it Verizon you got my $60 and lost $54,000. Now I feel so much better.

This is worse than the Bank of America $5 debit card fiasco because Verizon takes advantage of its contract status. Today, it’s $2 fee for using a credit card to pay. Tomorrow, it’ll be a $2 fee just to remit payment in general.

At least BofA customers had the freedom to go to another bank. Verizon customers are locked in to 2 year contracts and the customer are powerless to go to a Verizon competitor without being hit with a hefty fee.

I’m not a big fan of new laws, but Congress needs to do something to protect consumers under contract when corporations change the rules during the life of the contract.

Yes, it’s only $2, but the big deal is, it’s like you’re having to PAY them to take your money! It’s ridiculous… but not as bad as Citi Flex,,, they charge $14.95 if you ever pay them over the phone. Which is just insane!

Customers should not have to pay for Verizon’s bank fees. If my bank doesn’t charge me a fee, I shouldn’t pay a fee. Why don’t they look for another bank? I guess it is just easier for customers to look for another carrier. Cell phone shopping hear I come!

it’s 2 freaking dollars, lets not have a heart attack of anything.
POSTED BY: WOW | DECEMBER 29, 2011, 5:58 PM 5:58 PM
*******WOW, your way out in space on this one. It’s the principle
arrogant attitude of verizon, that they can place this charge using such a
trivial excuse. Collecting fees for payment is part of doing
normal business activities that must be taken from the stockholders
dividends NOT the customers.

I have been with Verizon Wireless since 4-16-1997 and have always been more than satified with the service and the quality of their phones, but the fees are getting out of hand. I have 4 lines and all of them are out of contract. It’s time to move on. How can they charge their loyal customers a $2.00 fee to pay their bill on time. As a customer we are going to be hit either way with a $5.00 late fee for not mailing your bill on time or a $2.00 convenience fee to a greedy company that makes BILLIONS already. As mentioned in many post that I have read, I am also going to opt out of paperless billing. This will help the post office and the make up for some of the charges they want to charge.

This really pisses me off! It is plain and simple greed. If they don’t drop this I will not renew my contract when it expires.

At first Verizon wanted to lay off their employees, so they encouraged the customers to pay on phone or on the web.
Now, Verizon wants to create more jobs for the U.S by encouraging us to come back to pay at their stores, talked to their employees, get a long line until getting mad because of wasting time or being late for appointment. So why don’t we “appreciate” and “support” their attempt to decrease the unemployment rate?
Verizon customers, let’s go to Verizon stores, chit chat with their employees, and ask more questions as you can, but don’t buy their new phone unless you’re really rich. Keep their stores busy until Verizon changes their new “creative” rule by paying back Verizon customers $2 for paying bill online or on phone.

Taking into account the whole U.S. market, a combination of AT&T and T-Mobile would have increased the Herfindahl-Hirschman Index (HHI), a widely accepted measure of market concentration, to 3,216 from 2,848, according to a Bloomberg analysis. Any score above 2,500 indicates a highly concentrated market, and any increase of more than 200 points clearly enhances market power, according to federal guidelines.

“It’s only a slight overstatement to say that if they weren’t going to block this one, the Justice Department might as well just throw the antitrust guidelines out the window,” said Herbert Hovenkamp, professor of law at the University of Iowa, who is considered by many to be the dean of American antitrust law. “This merger clearly seems to violate them.”

A few years ago, I had a bad experience with auto-pay with a utility company. A misplaced decimal point resulted in a $54.00 bill turning into a $540.00 bill. It took months to resolve. I will never sign up for auto-pay again. Neither will I pay by an electronic check online — I want the safety of a credit card.

I currently have Verizon Wireless and pay my bill online as it becomes available. If they go through with this $2 charge, I will go back to paper billing and either mail them a paper check or pay in person at one of their stores.

For those who say “it’s only $2, what’s the big deal?” I will not be bullied into paying $24 a year for the convenience of paying my bill. It’s absurd. Sad thing is, if Verizon goes through with this, the other phone companies will likely be quick to follow, so we as consumers won’t have a lot of options to keep from getting screwed. Sad.

This is for those that are waiting for their contract with Verizon to expire: JUST PAY THE CHARGE RIGHT NOW BEFORE IT EXPIRES. YOU WILL BE SAVING MORE MONEY THAN TO WAIT FOR YOUR CONTRACT TO EXPIRE. I used to be a Verizon customer for the years 2004-2008, and I left them for good! Verizon fees are so outrageous and it will eat your pocket out. GET OUT OF THIS CELLPHONE CARRIER BEFORE IT GETS WORSE. GO WITH METRO PCS!

My electric company only takes certain brands of cc/debit cards so we pay with check account by phone. You can also do bill pay directly from your account for free. Verizon said it won’t charge if you use these options. Most customers will be able to avoid the fee. (auto pay from your acct is always a bad idea. Don’t do that. Too many horror stories about companies taking money even if you are no longer with them etc.)

I don’t know if the feds put some kind of regulation on them like they did with the banks and credit card companies or not, but thanks to their so called regulations to save the consumer you now have a new fee for about everything you do.These groups never batted a eye, they just passed the cost on down the line as the insurance companies are doing right now. Thanks Obama for protecting us.

That’s the straw that broke the camels back! I’m done with this sorry company!

This should not surprise us Bank of America charges $8.00 to make your mortgage payment on line or by phone and most utilities charge a billing fee. We all should just help out the post office and mail our payments

Another way for Verizon to take our money for their 2012 executive bonus pay outs, they must need a raise and ran out of ways to increase profits! This was a boardroom disaster…..

Ralph, that’s one of the dumbest statements, I’ve EVER read.

The halting of the T-Mobile merger only aided the customer in getting away from the ridiculous actions of companies like Verizon.

Go pay your Verizon bill in pennies. It is a debt you owe Verizon, according to a U.S.Code, if you do not accept legal tender for a debt owed, that debt no longer exists.

ASK FOR A PAPER BILL, PAY IN PERSON WITH LOOSE PENNIES.

I’m not talking 200 pennies, I’m talking your entire bill’s worth in a box.

I plan to pay by mail which will cost them money to process and then I will cancel my service when my contract expires. $2400 a year from me isn”t enough??

I’m going to cancel as this was not agreed on when I signed the contract. Not only can they eat their two dollar charge – they can eat the bill and early termination fees which they will never see. Screw em!

Hello Verizon. Shame on you. $2.00 to pay my bill online? We do pay our bill online, usually when the bill arrives by email, which is around 25 days before it is due. We will now be paying with paper, and we will be sure that the check arrives no sooner or later than the due date. Furthermore, we will be telling everyone we can to do the same. You do what you have to do, and we will too. I hope all your online bill pay customers do the same, and you will just then be waiting for the money. It might as well sit in our account and not yours. It isn’t the 2.00 per month; it’s the arrogant greed by a company which is already making enough money. Whoever thought of this brainstorm idea should be fired at once. He/She/They have damaged your reputation.

want to send verizon ceo Lowell McAdam email about this fee. Contacted customer service and they refused to give it to me. Does anybody have one? I have one but want to verify to be sure he gets and would also like others to voice their opinion directly to him about this. This is a “serious” money maker for Verizon. They are trying to play it off a a transaction fee recovery however the Dodd banking rule that went into effect October 1, 2001 limits at .59% and is most likely better for a corporation as large as VZW. Also if it is$2 every time and you are like me and have a $300 monthly bill with 4 lines and data on all sometimes the cash flow has me paying the bil down 4-5 times per moth so that adds about another $8-$10 to my bill.

Unbelievable how a company with the absolute WORST “customer service” on the planet can have the gall to charge a new fee to PAY them………………I will be cancelling my company’s ties to Verizon – I’m sure they could care less about my 150 cell phones, but I am sick and tired of the free-for-all on fees charged by greedy companies! Bye-bye Verizon – I have hated your company for quite some time due to your consistent lack of customer service – I’ll be damned if I’ll pay any fees for your Company’s pathetic nonsense (and its a fee I would probably never get charged, but its about principles!) Verizon, you are a pathetic excuse for a Company!

If a large number of Verizon Wireless customers that also have FIOS TV, Internet, and phone (Verizon’s triple play package) contacted Verizon and threatened to cancel all of these services ASAP if this ridiculous fee is imposed upon them, I truly think Verizon would rethink this latest money grab. I personally pay close to $400 a month to Verizon for this broad swath of services but, it wouldn’t take too much to go back to Comcast for TV, Internet, and phone and switch my four cell phone plan to another wireless carrier ASAP without penalties when contracts expire. Add $2 to the bottom line or lose $400 from the bottom line. Even the idiot at Verizon that came up with the $2 idea has to know that this math does not add up to a healthy bottom line.

As soon as another carrier works in the remote areas of North Carolina- I am dumping Verizon.

The service works great but I am definitely sick of their overbloated fees. Now $2 to pay with a debit card? Its bad enough they want to push you into a smart phone but only 2gb of data at $30 per month? A cost of nearly $90 a month for 900 minutes, insurance on the phone, and only 500 texts? BEFORE any 3G, let alone 4G or data?

Get real VZW- there are better deals out there.

Don’t these companies get it that providing payments over the web or phone is a cost of their doing business, and NOT THE CUSTOMER?

Oh well- it was nice to be able to do split payments via the web and sometime Amex’s rebate debit cards (Sheesh these corps are so greedy today- rebate houses cant even issue regular paper checks anymore) to pay my cell phone bill.

At this rate the banks are going to charge 44cents per online bill pay, I guess that means we will all go back to stamps and ‘the check is in the mail’ really soon. Or just stick all our money in credit unions.

Take a lesson from Bank of America VZW- drop the $2 fee. It sucks, and its wrong.

AND THIS IS WHY I FIRED MY CELL COMPANY I WAS SICK OF ALL THE EXTRA & HIDEEN CHARGES. IF I WAS YOU I’D PAY WITH PENNIES.