Va. Dry Cleaner Receipt Calls Customer A**hole

Aug 29, 2012 2:34pm
ht dry clean receipt 2 nt 120829 wblog Va. Dry Cleaner Receipt Calls Customer A**hole

(Image credit: Courtesy Alex DelSordo)

Alex DelSordo, 26, isn’t going to let a crude name on a receipt keep him from going to his dry cleaner and tailor in Virginia.

DelSordo, who works in advertising sales, has never had any problems with the business, which he asks to remain anonymous, as a customer for the last two years.  But earlier this month, two days after he dropped off some dry-cleaning with a male employee, he noticed that the receipt indicated his name was spelled, “A**hole, Alex.”

“I was just blown away,” he said. “It was disrespectful really.”

He thought the receipt may have sprung from an incident a few months ago when he had asked the business to tailor parts of a suit for a wedding, but they had forgotten to change the sleeves. When he brought the suit back after the wedding, the business completed the request.

DelSordo went to the business and requested to speak with the owner, who is not a native English speaker and said he didn’t realize the written last name was pejorative.

Growing up seeing his parents’ restaurants, and realizing that this could cause problems for one of the employees, DelSordo said he wasn’t trying to get anyone fired.

The owner apologized and gave him his dry-cleaning for free.

“I’m probably going to go back,” DelSordo said, adding that he finds the incident humorous. “They do nice work.”

DelSordo’s experience follows reports of other keyboard-happy employees with a penchant of misspelling customers’ names. An employee at Papa John’s in New York City was fired in January after a customer discovered “lady chinky eyes” on her receipt.  In March, a customer of Radio Shack in Silver Spring, Md. discovered she was called an “ugly itch” from “Ghettohood, USA.”

ABC News’ Andrew Springer contributed to this report. 

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