By Brian Ross And Rhonda Schwartz

May 26, 2006 4:17pm

Air Marshal Whistleblower Warned of Investigation

The federal air marshal who went public on ABC News to protest the agency’s policies, Spencer Pickard, says he was notified by a supervisor just hours ago that officials are preparing to take action against him. Pickard said the air marshal service policies had made it impossible for him and other marshals to carry out their duties undercover. Pickard says he was told his superiors were preparing a "conduct incident report" based on his ABC News interview. He said he was warned he could face action for revealing sensitive security information. Pickard was ordered to continue flying after the 20/20 broadcast of his interview last week, raising concerns among many air marshals.  Pickard says his own partners were uncomfortable flying with someone who was publicly identified, a concern Pickard said he shared. The Federal Air Marshal Service has not commented directly on Pickard’s allegations that airport boarding policies and a dress code had compromised the undercover status of air marshals.  However, the top spokesperson for the Transportation Security Administration which oversees the FAMS did give this statement to ABC News: "The Transportation Security Administration (TSA) is examining the draft report of the House Judiciary Committee and is in contact with the Committee regarding the draft report’s findings and recommendations. Because the draft report has not been released, it would be premature for us to comment any further on this matter. TSA’s Federal Air Marshal Service is constantly improving its programs to safeguard passengers and crew aboard our nation’s commercial aircraft." The draft report reached many of the same conclusions that Pickard did. The report is to be released next week.

User Comments

This man has very valid arguments and obviously expressed them well enough to prompt the House Judiciary Committee to investigate. Then as the House Judiciary Committee was putting together a report that supported his position, he breached policy by revealing sensitive information on 20/20.
Here’s a tip for whistleblowers. When you start getting what you want, it’s time to put the whistle away.

Posted by: Ron | May 26, 2006, 4:32 pm 4:32 pm

Are they nuts? My husband was very suprised to hear that Pickard is still flying. The FAM service is totally putting lives at risk. All I know, is that if GOD forbid something happen on one of his missions, and I were a family member of anyone on that plane – be it FAM, flight crew or passenger, I would sue the hell out of the TSA!
Stay safe Spencer. FAMS and their families stand behind you. I personally know what a dissapointment this agency has become. GOD BLESS!

Posted by: wife of a fam | May 26, 2006, 4:51 pm 4:51 pm

Ron,
You do not know what you are talking about. All of our attorneys have advised us to blow from the highest mountain if you are going to have the courage to blow the whistle at all. This is because you get NO WHISTLEBLOWER PROTECTION FROM RETALIATION if your bosses can claim they had no idea you blew.
Spencer Pickard is a hero. He stood up for what is right and I am sorry, but nothing is changing as of today in the FAMS. Spencer and the rest of the FAMs are still dealing with mismanagement, fraud, waste and abuses of authority. Ron, your tax dollars are being WASTED too. Please read the report of Congress and do some research. Next, call your Congressman and Senators and demand they cut the budget of this agency IMMEDIATELY or start getting to the bottom of the problems.
No offense Ron, but the flying FAMs are one of the only things protecting this nation from another 9/11. There have been countless reports of accidents and problems with contraband and weapons getting onto aircraft. We need a real line of last defense to protect us. The flying Federal Air Marshal is the line of last defense.

Posted by: Orlando FAM | May 26, 2006, 5:24 pm 5:24 pm

Sue them Spencer for retaliating. We are all behind you!

Posted by: FLEOA Membership | May 26, 2006, 5:26 pm 5:26 pm

Ron-
Here’s a tip: Spencer was waiting for over a year for the House Judiciary Committee to do something. Would there even be a report without ABC and Spencer? Do you have all the information? Apparently not! By the way, nothing has changed!!! In fact, the supervisors in Chicago were at the airport checking to make sure FAMS were following the dress code this week after 20/20!
The whistle needs to be blown more and by other couragous people!

Posted by: current fam | May 26, 2006, 5:33 pm 5:33 pm

I firmly believe that FAM Spencer Pickard was courageous by exposing FAM safety and security problems, but the fact that he was ordered to fly missions should seriously concern anyone who is on his flights.
Congress must now hold hearings with RANK & FILE FAMs to learn how to remedy these problems.
FAM Pickard knew the risks involved by exposing his name and image on national network TV, unfortunately FAMS management chooses to prove their point that anonymity for FAMs is unnecessary for successful missions. FAMS management jeopardizes public safety by ordering FAM Pickard to fly missions.
I support FAM Pickard and his appearance on last week’s ABC News exclusive, but I do not support the fact that FAMS management chooses to order him to fly missions after his global exposure.
I also support FAMs who are concerned that lives are in jeopardy when FAM Pickard continues to fly missions.
To FAMs based within FAM Pickard’s field office: If you believe that you are unsafe flying with FAM Pickard, you should file grievances with your chain of command.
All others concerned should file official complaints with the U.S. Office of Special Counsel [ https://www.osc.gov/efile/dsp_login.asp ], DHS Office of Inspector General [ DHSOIGHotline@DHS.gov ], TSA Office of Internal Affairs & Program Review [ barbara.gray@dhs.gov ], and / or TSA Office of Ombudsman [TSA.Ombudsman@dhs.gov ].
Thanks again FAM Pickard.

Posted by: FAM afraid to FLY | May 26, 2006, 6:52 pm 6:52 pm

Ron you must be in management! Nice try, but Spencer did not release anything new that Tom Quinn and all his SS retired boys didn’t do already. Let’s see…Miami Office Tactics, Newsweek , Nightline, etc.. The problem with this agency is Management. TSA is just as bad because before Quinn left he saw to it that the upper ranks be filled by Ex SS . The Spin machine has already started and I am afraid that Spencer will be the one to suffer. FAM Managers care about themselves. Not those people who actually due the job. They have never been trained to do this job and as any working FAM will tell you our Executive Level Managers have always felt that we were beneath them.
I would hope that something is done to these crooks, but Washington DC is a dirty place. Absolute power corrupts and the working FAM is on the short end of the stick.
America I hope you are watching this story as it developes, because unless it snows in hell you are going to see just how much power all these retired SS guys have over Congress and the House.
Millions of tax dollars have been wasted and you will never know just how many folks are leaving and how hard it is to do this job with the Management that is in place. We are nothing but numbers on a stat board.
Spencer you are a good man and I wish you and you family all the best. It’s just too bad that not one political figure has stepped up to the plate in your defense. I have said it before and I will say it again…The lies have started..the wheels are in motion and the Public and the FAMS will continue to suffer.
I have no faith in my elected officials…..It’s all lip service…

Posted by: Still working | May 26, 2006, 7:23 pm 7:23 pm

I think that Federal Air Marshal (FAM) Spencer Pickard did an amazingly brave and NECESSARY act, but the fact that he is still flying missions should TERRIFY anyone who is on HIS airplane.
Congress or the White House should bring him and others who spoke out in the past to Capitol Hill to find out how to fix this problem, then FAM Pickard should be dispatched to every Federal Air Marshal Service field office to teach managers how to run this program the RIGHT way.
It is plainly obvious that the Federal Air Marshal Service’s executive management believe that peer pressure from fellow Air Marshals, air crews, and the flying public will force FAM Pickard into QUITTING – THEN they have nothing further to worry about from him – FAM Pickard is GONE – PROBLEM SOLVED.
Let’s just hope that in the mist of this that FAM Pickard or one of his partners does not become a SACRIFICIAL LAMB for a terrorist hijacker and another 3,000 lives aren’t cremated again.

Posted by: Las Vegas FAM | May 26, 2006, 8:46 pm 8:46 pm

Fact, the Supervisors from the Chicago Air Marshal Office were in O’Hare International Airport this week after the 20/20 broadcase to ensure FAMS were abiding by the dress code. How far does this crap have to go? I found out one of the Supervisors accidently approached a regular passenger in order to admonish him for not wearing “business attire.” The passenger alerted a Chicago Department of Aviation Special Police Officer who detained the supervisors until they could be propertly identified.

Posted by: Chicago Federal Air Marshal | May 26, 2006, 8:49 pm 8:49 pm

Meeting today with ASACs H. Ballinger and E. Brashear:
1. All agencies have problems
2. They are working on these issues but it takes time due to working with an industry (airline) and individual corporations. You don’t go to the media with your problems (I guess only management is allowed to go to the media)
3. Spencer got his 15 minutes of fame but it has cost us big time (but he did say “I guess he thought he was doing the right thing…”)
4. No one in the Intelligence community will talk to us because they know we’re untrustworthy so we’re getting no Intell now
5. Our career track is jepordized because of this ABC special, in that we might not be getting extra jurisdiction so no new duties
6. Congress is outraged that a FAM would broadcast sensitive information like Spencer did. They can’t believe someone would do such a thing (let’s ignore the fact that the head of the Senate Judiciary Committee is the one leading the charge….move along folks, nothing to see here…..)
7. We will survive this as an agency. We’ll make it and somehow muddle through, with the help of you guys (the flying FAMS).
Essentially then guys and gals, as per these ASACs, the problems of the FAMS today are our fault. We brought this on ourselves. Or Spencer did.
What a joke.
But I should mention, for the record, that these words were met with dead silence, except for the two FAMs laughing in the back of the room. No questions, no comments, no response. Just silence.

Posted by: law dawg | May 26, 2006, 10:23 pm 10:23 pm

These fools disgust me. We work for some of the dumbest people in law enforcement anywhere. How did they survive a full career in the Secret Svc without maiming themselves in accidents?
Congress needs to stand up and do something. Even Spencer speaking out has them doing nothing.
Ron, yes, you are a simpleton or a member of management. Spencer gave away nothing sensitive that was not already given up by the liar Tom Quinn and Byers and company. Take a look at the archived features story from a couple years back on the WSVN news site in Florida on the Federal Air Marshals. It is still there to watch and study in detail. FAMs call it the Al Qaeda FAM training tape. Yeah, the ex-SS management gave the reporters full access to the office and videotaped a complete scenario in the sim room. They bleep out the FAMs names in the video, but leave in all their terminology and tactics. We have complained to management Ron – for years. The Congressional report is finally spelling it out that Tom Quinn is a liar and endangered his own employees. By endangering FAMs, Tom Quinn endangered the American public.
Did you guys not hear Congressmen Sensenbrenner state he asked the FAM to speak out and ABC to air the story? The Congressman is so disgusted he feels the media attention is necessary.
Spencer Pickard is a hero. Tom Quinn and the ex-SS managers are nothing but scammers and liars. Liars do not belong in law enforcement with the trust of the public.

Posted by: Seattle FAM | May 27, 2006, 1:26 am 1:26 am

Managers at the FAM Service are racist. How many Hispanics are Supervisors? How many Blacks? How about females? Promotions are based on how good you are keeping your mouth shut and being a yes man.
Do you have any idea how many EEO complaints of discrimination were filed by FAM’s? Managers just don’t give a dam and they should be replaced as soon as possible.
If this information is released, it would be the end of the Secret Service rejects.
I heard that there are discrimination complaints in Chicago, Las Vegas, Orlando and Miami, witch has the most complaints filed based on discrimination.

Posted by: FAM | May 27, 2006, 1:42 am 1:42 am

The ex SS should be put in jail for the fraud and waste they have perpetrated upon the FAMS and the American public. I am sure current and new US Secret Service agents are thoroughly disgusted by what Tom Quinn, Byers, Novak and cronies have done to their reputation.
I hope their misdeeds and thefts in relation to the PDA program also comes to light. FAMs with knowledge of the debacle and waste of the Palm program need to come forward and tell Congress or Brian Ross the details.
Dana Brown, the new FAMS Director, seems like he cares. He has a near impossible job fixing what Quinn destroyed. Calling your employees amateurs and peabrains while you steal from the taxpayers does not endear you to your workforce. It is amazing that Tom Quinn is still respected and revered by his ex SS cronies. Does Tom Quinn have pictures of people doing bad things with animals or what? The flying FAMs do not understand their devotion to such a sick, lying person. I will not call Tom Quinn a man.

Posted by: PHL Fam-4 Now | May 27, 2006, 1:45 am 1:45 am

It is true; Orlando Field office is not as bad as Miami when it comes to discrimination. I was a FAM at the Miami Field Office and thank God I was transferred to Orlando. Management at that office are morally corrupt.

Posted by: Orlando, FL | May 27, 2006, 1:48 am 1:48 am

Bravo to ABC and Mr.Pickard… there are still some real Americans left in the country.

Posted by: Independent Voter | May 27, 2006, 7:10 am 7:10 am

Look at this realistically.
1. “They” had the opportunity of a life time, to create a new government agency. To change its normal ways of abuse, waste and ineffectiveness. And they blew it.
2. This is NOT the job we were hired to do.
3. “They” care more about their jobs, image and status than they do anti-terrorism, and in their minds they have justified those facts.
4. There are rules of conduct, dress and PDA usage, but ONLY guidelines for hours in a day, hours for a weekend, time between daily duty hours, and hours in the air. Hmmm?
5. Their integrity and their word is garbage. Remember “we want them melting barrels,” four and threes, Tangos, office days, re-working schedules for more time on the ground and with families, and the list goes on.
6. The three main complaints since day one were: boarding procedures, dress code and circumventing security. Have they fixed those? (NO)
7. It’s time to call a duck a duck. It’s time to find another job, be home with your family at night, repair your marriages, and start going to church again…life is a one shot deal and we are wasting time working for people who simply could care less.

Posted by: Jetting | May 27, 2006, 9:33 am 9:33 am

While I am a white male FAM and have not personally experienced racism – I believe it is very possible to be occurring at the FAMS. Racism and prejudice is normally carried out as a result of being a very, very stupid person. Our managers sure fit the description. They are among the dumbest people I have ever seen.
It is almost as if our managers want problems and like the pain of discontent. They always seem to choose the hard road and alienate themselves from their employees every chance they get.
Thank you Spencer Pickard. WE ALL SUPPORT YOU!

Posted by: Mike D. | May 27, 2006, 10:58 am 10:58 am

You guys in the south east may claim to have the worst office, but the rocket-scientists of the exSS in Denver sure give your morons a run for the money. We had one exSS boss lose his gun, ammo, two creds/badges, PDA, cuffs, and wrapped Christmas presents from his car while out on a date in a bad neighborhood. (He should have taken his wife instead of a date. Karma can be that way.) It was a couple days before Christmas and he claimed he left wrapped presents on his seat IN PLAIN VIEW while he stopped to get a tasty burrito. (Even civilians know this is stupid. I guess the SS is more like being a dumb civvy than a cop.) If it wasn’t for the locals tipping off the press, he would have gotten away with a slap on the wrist. What a complete joke. Any FAM in Denver would have been suggested for termination. This manager used to protect the president though. That makes it all different. They are allowed a much higher level of incompetance.
A couple days later, another exSS boss drops his creds at the Broncos game and lost them. He got called the next day to drive down to the stadium to pick them up. OMG. It really is not too funny. This guy probably received an award for his loss and eventual recovery. His whole career has been a long line of hook-ups, hustles and scams. They are actually proud of all the scams they have run throughout their career to profit one way or the other.
It is sad as the flying FAMs get divorced. The stresses of the job, the mismanagement, and now the embarrassment in the press make it difficult to keep a family together. Meanwhile, the management is fat, happy and whining about how the flying FAM does not understand as he/she never protected the president.
I hope Congress steps in fast. This corruption needs to be stopped so the flying FAMs can do their jobs.

Posted by: Samuel | May 27, 2006, 11:12 am 11:12 am

Thank you whistleblowers!

Posted by: NYFO FAM | May 27, 2006, 11:26 am 11:26 am

The mis-management is the sole reason I am quitting the FAMS after four years.
I cannot stand the corruption and lies any longer.
Thanks Spencer.

Posted by: Leaving Seattle | May 27, 2006, 11:27 am 11:27 am

I was thinking of joining the Air Marshals. I will definitely stay with the PD now. You guys need a Serpico to come in and clean house.
Have your bosses forgot what the nineteen did? How can you let them get away with this stuff?
I know if this kind of crap was pulled at my PD, heads would roll.

Posted by: Leo | May 27, 2006, 11:30 am 11:30 am

Thank you ABC News. Keep up the reporting on this story. It sounds like you are the only hope for the flying Air Marshals.

Posted by: Sister of a Fam | May 27, 2006, 11:31 am 11:31 am

Wow! Is it difficult to get on a plane without looking like the Men in Black? Someone needs to do something about these supervisors.
Can’t the ATF, Border Patrol or some other smart agency come in there and take over the supervision? Sounds like these guys need a makeover. They can make some money and do it on a reality show. Each week, another boss should be fired and replaced with a smart person. By the end of the season we can see if it prevented a mass exodus or not.

Posted by: Amazed Voter | May 27, 2006, 11:35 am 11:35 am

Please tell me why it takes so long to fix stupid? I don’t think I ever want to work for the government. I would hate the libotomy the US SS must give their employees.
C’mon Congress. Do something other than NOT fix the illegal immigration problem.

Posted by: Lady Pink | May 27, 2006, 11:43 am 11:43 am

Maybe someone needs to call the NAACP and get some new investigators poking in their business?

Posted by: Proud AA Cop | May 27, 2006, 11:45 am 11:45 am

Thank you Mr. Pickard. Please keep up the good work doing EVERYTHING you can to protect America.
Thanks also to Brian Ross for bringing this important story up before another 9/11 is allowed to occur by small minded bureaucrats.

Posted by: Thankful Flyer | May 27, 2006, 12:23 pm 12:23 pm

I am a typical FAM. I hate my job and cannot wait to find another job to get away from my unqualified and scary supervisors. Ask yourself? Do you feel safe when my agency is being run this way?
P.S. This job has the potential to be one of the best in all of law enforcement, but the managers are just rearranging the chairs on the Titanic. I hope something changes fast.

Posted by: Chi Town FAM | May 27, 2006, 12:36 pm 12:36 pm

I am so sick of nothing changing in this agency. They continually say it is because it is a new agency. It is because of pathetic bosses and fraud – not newness.
Keep up the fight Spencer for those of us afraid to speak up.
All the ex-Border Patrol Agents will probably be gone soon. Little by little, everyone gets smart and leaves. Everyone except the scamming bosses.

Posted by: Denver Fam | May 27, 2006, 4:27 pm 4:27 pm

Be safe guys. I could not stand it anymore, but got two great offers for different jobs from ICE and OPM. I will think fondly of those of you continuing to fight for justice against corrupt managers every time I see a plane overhead.
It is not just the management. It is the problem with all those management appoints to positions in the offices as well. It seems like suck up and screw up means move up. The injured FAMs that malinger are the ones prospering the best. The ex-USSS managers are truly threatened by competant professionals.

Posted by: Left DEN | May 27, 2006, 4:31 pm 4:31 pm

The occupation FAM will fade away its costs too much money anyway The Federal Air Marshal Service will fail because of all the overpaid Secret Service Retirees running it into the ground! Instead of thinking it through and seeking wisdom and advice from true former professionals that actually did the job, like the Deputy US Marshals & the US Customs Security Officers who actually did it everyday!

Posted by: Suckered FAM | May 27, 2006, 5:08 pm 5:08 pm

After watching the segment again and again I find only one instance where FAM Pickard spoke of Sensitive Security Information. (SSI) Regardless if Quinn and his cronies told Nightline about boarding procedures, Spencer mention “walking up the exit lane”, which is technically SSI. However, if they try to bust him for that, they should have busted Quinn first. A memo came out today that said that they won’t retaliate in hiring/firing. Yah, right. The FAMs who are financially able to fight management need to lead the way. I admit, they have me cowering, hoping I don’t make waves for fear of losing my job. I need the paycheck and can’t afford the legal bills and added stress. Thank G-d that the Congressional report will help us out! Now if management can find out some way to LOOK like they’re fixing things without really fixing them …

Posted by: withheld for obvious reasons | May 27, 2006, 8:43 pm 8:43 pm

Farewell fellow FAMs!
My old police department just called and I am outta here!
I never thought I would yearn to go back to patrol another project housing, to get shot at everyday by drug pushers and gang-bangers, but I am not going to be that FAM that goes down in history as being the guy who was neutralized and had his gun used against him, his partners, air crew and passengers to bring down another plane.
I was a former SWAT officer and a Navy SEAL and I still do not have the confidence to fight off an ambush from would-be hijackers when me and my partners’ cover gets blown routinely by this agency’s “’discreet’ high visibility & deterrence” policies. Everyone should know that the “element of surprise” is key to a fight, but this agency has gift-wrapped any element of surprise to the bad guys in order to serve their own arrogant image.
I still cannot get out of my head when both former Director Tom Quinn and his Chief of Staff (now Director) Dana Brown preached to my field office that I had to be wearing a dark suit and tie in order for the PASSENGERS on the plane to take me seriously. When we tried to counter their points, they just kept repeating themselves as if they were on Thorazine. Then we got the speech about the fact that there were hundreds of thousands of people who wanted our jobs and that McDonald’s was hiring.
Enough of this nonsense, I will not be THEIR scapegoat. Good luck to all the FAMs who have no other choice but to stay with this circus of an agency. Say a prayer for before every flight that you or your partners won’t be that SACRAFICIAL LAMB.
To the American flying public: Be afraid, be VERY afraid and call your Congressmen to hold immediate hearings.
Thank you Spencer Pickard and ABC News.
Mr. Ross: Don’t let up on your investigation, you have only grazed the tip of the iceberg of this corrupt agency.

Posted by: FAM out the door | May 27, 2006, 9:29 pm 9:29 pm

FAM Management is clearly incompetent. There should be absolutely no dress code and any age, race, and sex that is phyisically capable should be utilized as FAMs. As much as everyone decrys profiling, the simple truth is that it works and it works both ways. If you mandate that your undercover law enforcement look, dress, and behave all in the same manner, then the terrorists will easily identify them with the same profiling techniques utilized in the past.
Greed is what drives our society today. If we fail to change this with the power of our vote then, if anything bad happens, we can blame no one but ourselves.
All FAMS management should be fired and replaced with real law enforcement officers.

Posted by: ExCop | May 27, 2006, 10:00 pm 10:00 pm

Sounds like Dana Brown and his entourage are due in Denver the beginning of June. I think a ton of investigators should be here about the same time from various agencies looking into mismanagement. Coincidence???
Between the lawsuits against the supervisors being filed and OPR/OSC/OIG/FBI/DOL/EEOC looking into corruption and abuse…damn I am glad I am not a boss. Justice is slow, but sure and thourough. The flying FAMs are scurrying out the door to new jobs every day.
To all other agencies hiring FAMs:
Air Marshals are among the most loyal employees you will ever find if you simply tell them you will not lie to them. You will be gaining some of the most patient, well-trained and educated professionals on the planet.

Posted by: Brian | May 27, 2006, 10:28 pm 10:28 pm

Fire the horrible managers!!! Is it that hard???

Posted by: Northwest FFDO | May 27, 2006, 10:29 pm 10:29 pm

I flew with FAMs yesterday who begged me to look at the ABC News site. Now I know why they are so grumpy. The United Execs and FAMS bosses come from the same school of morons.
I wish somebody would help these guys and gals who are out there protecting me every trip at least once or twice. There needs to be more FAMs, not fewer.

Posted by: United Flt Attdnt | May 28, 2006, 12:33 am 12:33 am

Suckered FAM is right. We have had it already. Just cancel the whole program and sift the FAMs into other agencies on a case by case basis depending on their education and background. Then take all the ex-SS boneheads and throw them in jail for stealing from the taxpayers and lying to Congress.
Tom Quinn and Byers and Novak should be the first indictments.

Posted by: Looking 4 a New JOB | May 28, 2006, 12:35 am 12:35 am

Can it get any worse??? NO!!! Flying FAMs need to stand up and fully cooperate with Congressional and other investigations into this fraud.
Stand up and stop taking the corruption as a given. We can still have a decent place to work if the truth comes to light.

Posted by: Angry DEN Fam | May 28, 2006, 12:38 am 12:38 am

I certainly hope the Congress does more than just blow smoke about the serious problems with FAMS former SS management. If FAMS management was able to lie to and stall a congressional commitee for almost a year, how much can we REALLY trust them to do something ? Every FAM family member needs to call and KEEP CALLING and WRITING their elected representative in Wash. D.C. and the white house too – demanding a full and completee investigation. If you wait for just one Congressional commitee to do something – NOTHING will get done.
God Bless and keep all the FAM’s and special prayers for the courageous whistleblowers who have done what many were afraid to do.

Posted by: Another FAM Mom | May 28, 2006, 7:05 pm 7:05 pm

Focus Group? Is funny to see how the same groups of morally corrupt Ex-SS are the same ones appointed to be part of these focus groups. It is even funnier that they are supposed to fix to our problems.

Posted by: Focus Group | May 28, 2006, 9:34 pm 9:34 pm

The walls in congress will be shaken after they hear what the Miami FAM’s have to say about their managers.

Posted by: miami | May 28, 2006, 9:43 pm 9:43 pm

Denver, the same thing happen when I was in Miami; a supervisor lost his gun in the restroom and he was promoted. Way to go Miami!!!

Posted by: Orlando,FL | May 28, 2006, 9:52 pm 9:52 pm

Farewell fellow FAMs!
My old police department just called and I am outta here!
I never thought I would yearn to go back to patrol another project housing, to get shot at everyday by drug pushers and gang-bangers, but I am not going to be that FAM that goes down in history as being the guy who was neutralized and had his gun used against him, his partners, air crew and passengers to bring down another plane.
I was a former SWAT officer and a Navy SEAL and I still do not have the confidence to fight off an ambush from would-be hijackers when me and my partners’ cover gets blown routinely by this agency’s “’discreet’ high visibility & deterrence” policies. Everyone should know that the “element of surprise” is key to a fight, but this agency has gift-wrapped any element of surprise to the bad guys in order to serve their own arrogant image.
I still cannot get out of my head when both former Director Tom Quinn and his Chief of Staff (now Director) Dana Brown preached to my field office that I had to be wearing a dark suit and tie in order for the PASSENGERS on the plane to take me seriously. When we tried to counter their points, they just kept repeating themselves as if they were on Thorazine. Then we got the speech about the fact that there were hundreds of thousands of people who wanted our jobs and that McDonald’s was hiring.
Enough of this nonsense, I will not be THEIR scapegoat. Good luck to all the FAMs who have no other choice but to stay with this circus of an agency. Say a prayer for before every flight that you or your partners won’t be that SACRAFICIAL LAMB.
To the American flying public: Be afraid, be VERY afraid and call your Congressmen to hold immediate hearings.
Thank you Spencer Pickard and ABC News.
Mr. Ross: Don’t let up on your investigation, you have only grazed the tip of the iceberg of this corrupt agency.

Posted by: FAM out the door | May 29, 2006, 2:24 am 2:24 am

My company officers and I fly every week from both coasts. We always watch the air marshals get stuck in the security screening checkpoint exit lanes arguing with the screeners and local police officers.
We always fly first class and start lining up for the plane at boarding time. The gate agents always wait until the last second to call the air marshals to board before the handicapped and families with small children. We always got a kick out of two perfectly healthy men wearing dark suits with ties boarding before everyone. You just shake your head and laugh at it like a “Zucker comedy.”
If you didn’t figure out who were the air marshals during the screening and boarding process, you knew who they were because the flight attendants would treat them the worst during the flight – regardless of the class cabin they were in.
The ABC 20/20 program and this Congressional report has given me a serious wake-up call. It is no longer a laughing matter.
I read about these problems brought up by air marshal union officials ad nauseam for the last 4 years. Suddenly Congress writes a report like they JUST figured this out???
Some one needs to bring these brave air marshal union officials to Capitol Hill and fix this problem once and for all. If the airlines don’t like any of the changes, they can simply OPT-OUT of the program and have the FAA make a public announcement about it; let the flying public choose if they want air marshals on their plane or not.
No matter where this goes, we all need to seriously reconsider whether placing ANY armed officers on commercial airliners is the best and most cost effective measure for aviation security.

Posted by: Alex Schultz | May 29, 2006, 12:56 pm 12:56 pm

I think every member of FAM Management needs to go see United 93 and then sit down and explain themselves to the families of those that were our first FAMs to fight. Yes, we had sky and air marshals before, but Todd Beamer and the others were the first to give their lives for the rest of America.
I’d like the Director and the SACs to sit down and explain what the hell they are doing with this insane, wasteful hotel program. I’d like to tell them why the FAM needs to let everyone in the gate area see who he is repeatedly. I’d like them to answer for the 5+ suicides in our small organization in a very short time. I’d like them to answer how Dave Adams tells the media the attrition rate is 6% while the flying FAMs see half their office gone. (Does 6%=50% anywhere???)
I would really love them to explain what is so hard about listening to and respecting the input of your subordinates that are eminently more qualified to be a FAM than 95% of management.
Keep up the fine work ABC and stay safe Spencer.
God bless the passengers and crew of Flight 93 and all the Air Marshals standing guard with their memory close.

Posted by: Leaving FAMS Soon 4 NCIS | May 29, 2006, 2:09 pm 2:09 pm

Alex,
Thank you for your comments and support, but the flying FAMs are not allowed, by law, to have any union or collective bargaining. The best they can do is settle for having legal aid societies and fraternal associations representing them once they face retaliation.
FLEOA and the Air Marshal Alliance (fleoa.org and airmarshalalliance.org) are the two major ones right now. They are writing letters and speaking with attorneys about how they might get injunctions to stop some of these ridiculous policies by management.
Trust me Alex, the flying FAM WILL defend you and the other passengers better than anyone else on the planet. The average flying FAM has way too much anger to draw upon to win any battle.
Now if we could just get some leaders instead of ex-SS cronies.

Posted by: Anonymous | May 29, 2006, 2:14 pm 2:14 pm

I cannot wait for Congress to do something. I hope Brian Ross follows through and keeps on this story.
This job has the potential to be great. I am afraid the SS managers are sucking the life out of everyone with their incompetance.

Posted by: Sux 2B a FAM | May 29, 2006, 9:23 pm 9:23 pm

I just read most of the postings and I’m amazed by the stories. I just can’t believe how many complaints of discrimination are coming to light after this ABC report; without giving me the exact number of Federal Air Marshals, does Miami, Las Vegas and Orlando have a large number of Hispanics?. If so, does the agency have done something to resolve the issue?

Posted by: Attorney | May 30, 2006, 12:04 am 12:04 am

Hopefully Ross will continue the fight for the rank and file air marshals and not let this continue. FAM Pickard did an honorable thing by standing up and has not, repeat, has not revealed any information that headquarters has not already aired on one of their FAM specials to the general public.
If anyone should be held accountable for releasing security sensitive information it should be ex director Thomas Quinn who authorized it in the first place. You would think that someone who held the number one spot would at least have the common sense not do this and to run the efficiently.
The problems with entering into the secured access areas has had a go around in congress over two years ago and nothing has been done about it even though FAMS had promised to alleviate it. It’s time to stop coddling the airline industry (special interest groups = pac donations to legislators) and do what is right for the safety of the FAMS and the public they have sworn to protect.
Now that the box has been opened let’s see exactly what congress and the management of the FAMS will do about it quickly. There are definitely things that can be changed with the stroke of a pen.
Dana Brown, Director of the FAMS, had evidently got wind of the congressional investigation and had already started a “group” discussion which is, according to him, to alleviate some of the concerns expressed by the rank and file air marshals when Ross had aired the Pickard piece. Where was Mr. Brown the whole time he worked directly under ex director Thomas Quinn in headquarters ????? Does he need to go through the expenditure and waste of time to find out these facts when he was serving in headquarters for four years? He is either both blind and deaf or he is in damage control. My money is on the later.
Pickard, if they go after you, sue them for all they are worth. This is the only thing they will understand since they seem to be able to thumb their noses at congress and the media until it gets swept under the carpet with no repercussions. God bless you! My thoughts and prayers are with you. Hold your head high for they are the ones shamed.

Posted by: FEDUP | May 30, 2006, 12:45 pm 12:45 pm

Secret Service: The SS has a tremendously vital job and one in which they do extremely well. Their job has its own requirements and needs in order to accomplish their specific mission. From the mouth of one former-SS, current Detroit FAM ASAC “I don’t care if every person on the plane knows who you are, you will wear a suit to present a professional image of this agency.” It is unfortunate that this ASAC is more worried about how his undercover FAM’s are viewed by the traveling public rather than ensuring that the millions of people he is responsible for is actually “safe.” If he was actually fulfilling the responsibilities given to him he would not have to worry about how is Agents are viewed by the public since the public is not supposed to know we are. Luckily the blood shed by those he could care less about will not show on my black suit.
FAM Service: Granted, no organization is perfect. We do not expect perfection. We also do not expect to be sent to work with a bullseye on our back. Their have been some trivial complaints along the way but, enabling us to actually safeguard the traveling public has been a strong complaint since day one. Since this is our first and foremost responsibility, their devotion to inaction has stepped over the criminal line. We are professionals, we are Federal Law Enforcement Officers and we will not work for criminals. Our President did say “if you aid the terrorists, you are with the terrorists.”
Spender Pickard: If I see your name on my schedule, my Congressional and Senatorial Representatives, DHS, TSA and the FAM service will get an official memo that will evoke my right to defend myself from harm, that of being required to work with someone who has been identified on international television as a FAM. Of course that won’t bring about any corrective action on their part so, I’ll call in sick and make a doctors appointment.
Mr. Quinn: My apology to you. I was once given the honor of hearing you speak in my office. It was on that day that I was remiss in my responsibilities to myself as a professional and to the traveling public for which I’m responsible, by not standing and telling you just how inept you truly are. I gave you a lot of benefit of the doubt until that day. My promise to you, If ever given another opportunity, I won’t fail in my responsibility again.
Management: We (the FAM’s) are not the only ones with responsibilities. We are not the only ones who are, and most importantly, will, be held responsible for our actions or the lack thereof. Try stepping outside that office of yours and actually read the Mission Statement of the Federal Air Marshal Service. If you need any help digesting it, just look around, there should be numerous professionals around to help you out.
Personally: I took this job to serve and protect my America. I’m doing that to the best of my ability and as soon as DHS supplies us with some leaders, I will be able to fulfill those responsibilities even more affectively.

Posted by: Las Vegas | May 31, 2006, 7:09 am 7:09 am

Congress passed a law in the past few weeks prohibiting federal employees who provide sensitive information as whistleblowers to sue or have protection of the first amendment.

Posted by: Boston | May 31, 2006, 8:39 am 8:39 am

I think you are referring to the recent SCOTUS decision on whistleblowing in your official capacity as an agency employee to others within your agency. The SCOTUS said that, in that instance, the employee is not protected by the First Amendment. AFAIK, they did not restrict FA rights to whistleblowing outside your agency. There have always been laws for releasing classified information, for whatever reason.

Posted by: Robin | May 31, 2006, 5:39 pm 5:39 pm

Are you guys nut! FAM are the one you guys should be thankful for. What do you all know about managements? some of you can not even manage your own meals or lunch! Those of you that say we should end the FAM op, I have a question for you all. Who will protect you all in the sky. I noticed that those of you that can’t do the job are the same ones that complaint.

Posted by: sgt k 1 | June 1, 2006, 1:28 pm 1:28 pm

As most of the flying FAMS had predicted, the retired Secret Service managers will face no reprisals for their ineptitude.
The congressional report has come and gone virtually under the radar from anyone outside the agency.
It did give some hope to the men in the field as did this blog but the tentacles of corruption have broad reach and are grabbing more power as we speak.
Directer Chertoff continues to appoint Retired SS agents in key positions. Just last week he appointed a retired SS kronie as Director of Customs and Border Patrol.
The Supreme Court last week casted a ruling that stated that Federal employees do not have any protection against retaliation for whistleblowing.
This is akin to a hospital administrator(Courts) telling a practitioner(FAM) that they cannot tell the patient(Public) they have cancer(retired SS managers).
Upper management has insisted to Congress that the new Director is fixing policies. He has set up (fam) focus groups to get ideas from “field personnel”
The problem is that the “field office personnel” are in the groups instead. (They rarely fly)
The root of many problems within the FAMS is that people making policies are diconnected from the people (flying FAMs)who carry out them.
None of this will change unless ACTUAL field agents(flying fams) are included in a more genuine way.
Congress if you have been reading blog you would notice the clear distinction being made between “fams” and “flying fams”. This is because many office personnel insist on calling themselves fams (which is only techniqually correct)
If reform doesn’t happen, the last of the experienced Law Enforcement Officers will leave and they will be replaced by TSO’s (transportation security officers) sounds OKAY right. Wrong.
A few months ago, the TSA reclassified all of their baggage screeners as TSO’s. The person wanding you at the airport is now regarded as an “officer” by TSA.
The TSO have no law enforcement training or experience.
Do you want a baggage screener who has never made an arrest protecting you at 30,000 ft against a team of ruthless terrorists?
Management has repeatedly stated that flying fams(who have experience) can be replaced if they leave. Now their plan has been exposed.
Congress please close the loophole that allows the retires SS agents to be appointed to these key positions in Federal Law Enforcement. It has eroded the morale of rank and file agents. The retired SS agents
dont have the appropriate mindset to lead experienced officers who rely on their ability to use their professional discretion.

Posted by: nero | June 3, 2006, 9:45 am 9:45 am

Nero stated:
“The congressional report has come and gone virtually under the radar from anyone outside the agency.”
This is completely false information. The Congressional report has not been completely released to the public yet, therefore the mainstream media and the public have not been able to view it or comment on it. The House Judiciary Committee delayed the release of the report for a couple of weeks in order to give TSA time to prepare a response (or most likely to prepare their disinformation campaign).
Nero further stated:
“The Supreme Court last week casted a ruling that stated that Federal employees do not have any protection against retaliation for whistleblowing.”
This is also completely false information. It is obvious Nero has not read the Supreme Court ruling. Well I have read it in its entirety, and not only is there no wording as Nero stated above, the ruling actually says just the opposite and SUPPORTS AND ENCOURAGES whistleblowing.
Here are a few quotes from the ruling:
“The Court has acknowledged the importance of promoting the public’s interest in receiving the well-informed views of government employees engaging in civic discussion.”
“At the same time, the Court has recognized that a citizen who works for the government is nonetheless a citizen . The First Amendment limits the ability of a public employer to leverage the employment relationship to restrict, incidentally or intentionally, the liberties employees enjoy in their capacities as private citizens.”
“The Court’s approach acknowledged the necessity for informed, vibrant dialogue in a democratic society. It suggested, in addition, that widespread costs may arise when dialogue is repressed.” [Can you say Datamaxx Scandal?]
“Were public employees not able to speak on the operation of their employers, the community would be deprived of informed opinions on important public issues . The interest at stake is as much the public’s interest in receiving informed opinion as it is the employee’s own right to disseminate it”
“We hold that when public employees make statements pursuant to their official duties, the employees are NOT speaking as citizens for First Amendment purposes, and the Constitution does NOT insulate their communications from employer discipline.”
“A public employer that wishes to encourage its employees to voice concerns privately retains the option of instituting internal policies and procedures that are receptive to employee criticism. Giving employees an internal forum for their speech will discourage them from concluding that the safest avenue of expression is to state their views in public.
“Exposing governmental inefficiency and misconduct is a matter of considerable significance. As the Court noted in Connick, public employers should, “as a matter of good judgment,” be “receptive to constructive criticism offered by their employees.” The dictates of sound judgment are reinforced by the powerful network of legislative enactments— such as whistleblower protection laws and labor codes—available to those who seek to expose wrongdoing.
**********
Now does that sound like, as Nero stated, “federal employees do not have any protection against retaliation for whistleblowing”? ABSOLUTELY NOT!
For those of us that actually took the time to read the ruling, let me explain what it DID say. The whistleblower protection statues are very clear in that for any government employee to obtain retaliation protection from any whistleblower disclosure, the employee MUST make the disclosure to a government body that has the jurisdiction and authority to investigate the wrongdoing.
In other words, you CANNOT make a whistleblower disclosure complaint to your supervisors and expect protection from retaliation! This was the law before the Supreme Court’s ruling, and all the Judges followed this previous court precedent in their final ruling (and this didn’t change after the ruling either).
This would be similar to being a hen and going to the fox, who is guarding the hen house, and complain about the hen house living conditions. When the fox turns around and retaliates against the hen for complaining, the hen would NOT have protections against retaliation, because the hen did not follow the required whistleblower rules and procedures that would have allowed the hen to be protected. The fox did not have the jurisdiction or authority to investigate whistleblower disclosures.
In the Supreme Court case, Mr. Ceballos filed a [whistleblower] complaint in memorandum form TO HIS SUPERVISORS. The complaint stated that Mr. Ceballos, as an attorney for the government, was aware of evidence that a Sheriff Deputy had lied on an affidavit. The supervisors ordered him to ignore his concerns stated in his memorandum, and to proceed with prosecuting the legal case, and to NOT mention the tainted evidence in the trial proceedings.
Well Mr. Ceballos disobeyed his supervisor’s orders and brought up the evidence in a deposition and seriously embarrassed the government. The supervisors then disciplined Mr. Ceballos for failure to follow a direct order.
Mr. Ceballos then filed a lawsuit stating that he had a 1st Amendment right to expose the tainted evidence while in a deposition and IN THE PERFORMANCE OF HIS OFFICIAL DUTIES, and therefore he had whistleblower protection rights against retaliation from his supervisors.
The Supreme Court ONLY ruled that since Mr. Ceballos DID NOT follow the rules and procedures for obtaining whistleblower protection rights, he could not therefore take advantage of such rights of protection from retaliation.
Mr. Ceballos should NOT have filed a written complaint disclosure with his supervisors, and he should NOT have disobeyed the orders of his supervisors.
What should Mr. Ceballos have done? Well, as an attorney, he should have read the whistleblower statues, and if he had, he would have realized that he needed to file his whistleblower disclosure complaint to the California Bar or to the California Department of Justice. Pretty simple rule to follow actually.
So unlike Nero’s disinformation scare, the whistleblower statues are alive and well, and federal government employees still have some protection from retaliation.
The moral of this ruling is simple: If you as a government employee, wish to file a whistleblower disclosure complaint of wrongdoing against your supervisors, then file your complaint “as a concerned citizen” with the agency body that has the jurisdiction and authority to investigate your complaint, such as the Office of Inspector General (OIG), the Office of Special Counsel (OSC), the Office of Professional Responsibility (OPR), Equal Employment Opportunity Commission (EEOC) — and yes, you may even file your whistleblower complaint with members of Congress or their committees.
P. Jeffrey Black
Federal Law Enforcement Officers Association
FAMS Agency Vice-President of Policy & Ethics
FLEOA Nevada State Chapter President

Posted by: P. Jeffrey Black | June 3, 2006, 8:52 pm 8:52 pm

I would love to see our supervisors flying our schedules for just one month.
I bet they would call in sick, too. The sad thing is that they are not going to do that, they are too comfortable in their office drinking coffee and finding ways to make our life miserable.
Talking about waste; our supervisors make over 100 thousand a year for doing nothing at all.

Posted by: NY | June 3, 2006, 10:51 pm 10:51 pm

In response to P. Jeffrey Black; Judging by your title, you are obviously (I hope) up to date on what has been going on with regard to the mismanagement within the FAMs. Likewise, I would not classify you as someone who is “outside “ the agency.
I thank you for your snide remarks regarding the recent Supreme Court Ruling. I hope I didn’t “scare” anyone.
It’s interesting that you failed to disclose that there was a vigorous dissent mounted by the 5 to 4 decision. At least 4 Supreme Court Justices agree that employees are less innocuous as a result of the ruling.
I would invite anyone to read the decision. Then once you are finished with that, go one step further and analyse the dissents.
Mr. Black provided several citations and then something interesting happened. In the last citation that he displays, the supposed protection that upholds all the feel-good prior quotes is revealed.
“The dictates of sound judgment are reinforced by the powerful network of legislative enactments— such as whistleblower protection laws and labor codes—available to those who seek to expose wrongdoing”.
This so-called network is nearly impossible for an employee to navigate and hangs largely on courts from which State you file in. Furthermore, the labor laws seem to not apply with the Federal Air Marshal Service as it blatantly disregards and misinterprets labor law on an at will basis. (As Mr Black should know first-hand)
Secondly, the Justices in the Majority assume safeguards such as the OIG are functioning properly and with integrity. Mr Black stated quite elegantly:
“This would be similar to being a hen and going to the fox, who is guarding the hen house, and complain about the hen house living conditions. When the fox turns around and retaliates against the hen for complaining, the hen would NOT have protections against retaliation, because the hen did not follow the required whistleblower rules and procedures that would have allowed the hen to be protected. The fox did not have the jurisdiction or authority to investigate whistleblower disclosures”
Indeed I agree with the analogy, however, lets overlay it as it pertains to FAMS
Since the TSA OIG, like the FAMS has been infiltrated at its highest ranks by SS retirees who are old buddies. This prevents flying FAMS from using this avenue for redress that you described, the Justices rely upon in their decision, and the SS upper management conspire to maintain.
The hen would be in deeper trouble now that he notifies the wolves (OIG). Since the wolves soon alert the fox (SAIC) of the hens complaints. Even though the hen followed procedure, the result was the same. Is the hen(FAM) more or less protected now?
“Restricting speech that owes its existence to a public employee’s professional responsibilities does not infringe any liberties the employee might have enjoyed as a private citizen. It simply reflects the exercise of employer control over what the employer itself has commissioned or created.”
The FAMS do not have any viable system to file a complaint: The Supreme Court has implied this only optional but does state consequences of not developing such a system. Going to the media is the PREDICTIVE outcome. This has played out with Spencer.
“A public employer that wishes to encourage its employees to voice concerns privately retains the option of instituting internal policies and procedures that are receptive to employee criticism. Giving employees an internal forum for their speech will discourage them from concluding that the safest avenue of expression is to state their views in public”.
OMS directive 3700 restricts FAMs from criticizing or ridiculing service and does not provide sufficient wording for so-called constructive criticism to occur without reprisal. It is deliberately worded with vague terms in order to retaliate against ANY critcism beit constructive or not. The FAM Forums most recently set up largely consist of upper management, operations, training, and civilians but lack the GENUINE participation of flying FAMS.
Given the lack of a viable system for constructive criticism, loss of faith and conflict of interests with the OIG and the lack of leadership to admit failures, I conclude as the Justices predict and Mr. Black suggests ; that the only way combat FAM management is to go to the media as a concerned citizen.
We’ll see if anything changes when the FULL congressional report is released.
Nero

Posted by: Nero | June 4, 2006, 8:14 pm 8:14 pm

Did the report come out? Did this already get sweeped under the rug?

Posted by: FAM | June 4, 2006, 9:18 pm 9:18 pm

just for the record, everything said about the management at FAMS can be said about TSA, We have the same poeple running things here, it is a joke!!!

Posted by: rasor | June 5, 2006, 11:55 am 11:55 am

I have a dear friend that is an Air MArshall and a husband that travels frequently. I have a very vested intrest in this matter. Now I am speaking from a lay persons point of view, and in my eyes the managers must all be insane with power and self worship. Why would the air marshall organization insist that their marshalls wear suits to work? If I am on a plane, which I was just last week with my family, I don’t want to be able to point out who the air marshall on the plane was! In fact I would love it if the air marshall on the plane ended up being 6′ 5″ 330 lbs with tattoos all over and a bandana on his head! I could care less what the guy or gal was wearing, all I care about is the effectivness of which they are able to do their jobs, and keep themslves safe in the process! A stupid suit doesn’t do that in any way! As stated before…the element of suprise is your best defense in an attack, and if you can point out an air marshall, then where is that suprise??? I as the “general pubilc” am outraged that morons like these ex ss people are running what could have been a great organization into the ground because they have egos too large to see the real world thru. It seems like they are stuck in high school wanting more of the prestige of the job then actually doing a decent job. They are the bullies of the agency and I applaud Spencer and anyone who stands up and speaks out about this matter! I know I have just touched on a small part of what these air marshall are fighting for. I know that the people who are trying to take a stand agains their corrupt supervisors are goign thru hell right now. Those are the people I want protecting me…the ones who believe in what they do and would stand up for you no matter what..and that is exactly what the wistle blowers are doing…standing up for the saftey of every american who gets on a plane. I hope and pray that this issue gets some major national attention. We as flying america should be furious! I will do my part to make sure everyone I know hears about this, and I have already written to my congressperson..I encourage any and everyone who is upset to back these wonderful air marshalls and do the same!!! I personally know the intention that made my best friend become one, and I know that intention is shared by the good guys that are in this organization! My thoughts and prayers are with you all!! Thank you for what you do in the sky and on the ground to attempt to keep us safe!

Posted by: Friend of FAM | June 6, 2006, 2:16 pm 2:16 pm

An ex-SS has been appointed head of CBP. Let’s keep a close eye on his actions. They are all the same.

Posted by: scoty | June 6, 2006, 9:59 pm 9:59 pm

For those of you that may be interested check out the news story on Channel 7 news in Denver. They have broken a story on five flying FAM’s that have also raised many of the same concerns as Spencer and more. There has been reports on the news for the last two evenings and also a report about Hedges the agent in charge of the DEN office having been alseep on a flight. All of these reports can be seen at the following address: http://www.thedenverchannel.com/
7newsinvestigates/index.html
Channel 7 attempted to interview Director Dana Brown yesterday while he was in Denver but he refused, I heard today he will be answering questions tomorrow. So there should be additional coverage then. In addition Senator Allard has demanded that the allegations be investigated and that he be notified of the status of the findings within 30 days.
Apparently management believes all of this is coming from a VERY FEW disgruntled employees and the majority of the flying FAM’s don’t have any issues. It’s time to be sure the media and Congress know that is not the case.
Not just a few FAM’s are complaining as suggested by the agency. Many, many flying FAM’s across the country are saying the same things (as is evident by the posts here)and many more would be more vocal without the threat of retaliation. All flying FAM’s have a great deal of hope that Congress will take action and thourghly investigate the allegations, not be stone walled by management and listen to the line staff. Although, most flying FAM’s believe nothing will change, even with all the media attention and Congressional investigation. DEN management has already stated as much; the hotel policies, dress code and boarding procedures are here to stay. If you don’t like it sue us or quit.
Truly, every flying FAM I know wants to do the job they were hired to do without a bull’s-eye on their back. They took this job for a reason, they believe in the mission and want to protect the flying public from another 9/11. As an employee they would like to be treated fairly and as the supervisor would like to be treated if he were in their shoes. As would any employee would expect and/or demand of their employer.
I will not sign my name to this as I too am afraid of retaliation towards my husband but I would like the five DEN FAM’s and Spencer to know I stand behind your efforts to improve the FAM service and protect the safety and well being of all FAM’s and the flying public.

Posted by: wife of a flying FAM | June 7, 2006, 7:30 pm 7:30 pm

Is not only the stupidity of the management, it is their arrogance that is killing this great program. They think they are above the law and breaking rules and procedures is a normal thing for them. God be with you if you question one of their decisions, you will be a target for retaliation.
Neither Congress nor TSA upper management will do anything to this retired SS. They are promoting people they can control; the venom is in already in their blood so this is creating a cycle of destruction.
Managers at the FAM Service including most supervisors don’t have any idea of what a supervisor should be. There is no difference between Fidel Castro and the SS retiree and is funny to see how their contracts will be extended in the near future.
The famous Focus Groups are a joke. You have the same retiree SS running them, is like giving a terrorist the task of planning what is good for America. You need flying FAM’s in them, no office junkies that tell everyone that they are flying like the rest of us.
Remember, if you should die; die with a sport jacket, you will look more professional.

Posted by: Scott | June 11, 2006, 10:52 pm 10:52 pm

As a former AirMarshal who left shortly after Quinn’s Secret Service cronies took the program over, it’s sad to read five years later that nothing has changed. The exact same issues and corrupiton I witnessed then, are still with the program to this day. Shame on congress for not having the courage to conducat a real HONEST indepth investigation. Playing muscial chairs with the management is not the answer. Real investigations with jail-time for malfiseance at the MANAGERIAL level is what is requiered. Wake up CONGRESS!!!
God Bless all of you FAMS who are still flying. You are the true hereos in this narrative

Posted by: John Fritz | October 26, 2007, 2:17 pm 2:17 pm

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