What Should You Do If Your Car Accelerates Out of Control?
Today federal safety officials said sudden acceleration in some 2,000 Toyotas remains under active investigation. In recent weeks, Toyota has conducted the largest recall for safety in its history. The company warned the owners of 3.8 million Toyota and Lexus vehicles of problems with accelerators getting stuck under floor mats, causing the automobiles to speed out of control.
What should you do if your car accelerates out of control? A "Consumer Reports" engineer explains in the video below.
And to see all of ABC's Brian Ross' reporting on accelerating Toyotas, CLICK HERE.
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i am not the smartest person here but if i were in this spot i would either put it in netural or turn the key off and coast to a stop
Posted by: keith | November 3, 2009, 6:39 pm 6:39 pm
Just watched ABC News and the world is now a better place without the she Sheriff and the people in the car that have enough time to call 911 TWICE about their car speeding out of control but are too stupid to put the car in NEUTRAL, PARK, OR SHUT THE CAR OFF!!!!!!!! I bet they may have even changed the radio to a different station.
Posted by: Wes Deaver | November 3, 2009, 6:42 pm 6:42 pm
I used to have a 1986 Toyota Camry back in the mid nineties and one day when my son-in-law was driving it, it accelerated beyond control. He managed to get it back to his destination. I called the Toyota dealer in the Shoals area of Alabama and they came to Nashville where this event happened and brought my car home on a carrier, fixed the problem and charged me nothing. Just before all this happened, they had been doing some work on my car and I don`t remember what it was that they worked on. I always believed something they did caused the problem in the first place but they didn`t seem to think so. It never gave me any trouble the rest of the time I had it.
I now have another Toyota Camry and occasionally the accelerator seems to want to stick when I start off from a traffic light.It is slow to accelerate when that happens.
Posted by: Judith Makinson | November 3, 2009, 6:46 pm 6:46 pm
Sounds like the Toyota is like Airbus….Override the human in control….First rule, don’t panic, follow his ideas but I would still suggest shutting the ignition off…Heaven forbid you have to stear without power stearing, for those of us that learned to drive without power stearing, it’s not as hard as the engineer says…
Posted by: Ron | November 3, 2009, 6:49 pm 6:49 pm
Didn’t watch the video, however, my daddy was in law enforcement “way back when” and he taught us that if a vehicle speeds out of control and nothing else works, drag the car on anything solid around–a rock-face on a mountainside, parked vehicles–whatever. Loss of life is far worse than damage to property.
Posted by: Lynda | November 3, 2009, 6:53 pm 6:53 pm
I have a 2001 RAV4 since I purchased the car I have had a number of accidents due to acceleration. One accident my front end of the car finally stopped when I hit a pole. Four other incidents when I was backing up. The first time they told me it was the floor mats. I took off the floor mats and had four other accidents. I wore out the rug on the driver’s side . That is proof enough that I did not use the mats. I called toyota and they told me there were no complaints about RAV 4s.
Posted by: James Allocco | November 3, 2009, 6:55 pm 6:55 pm
We don’t own a Toyota but approx. 5 years ago when our Kia Sedona van was being serviced, we had a loaner of the same model and I experienced the same problem as that of Toyota owners. I reported the problem and although the service dept. did not seem to take me seriously, I soon after received a recall notice regarding some type of cable to the throddle which I believe needed to be encased in order to protect it from freezing and malfunctioning.Just some food for thought as a possible connection.
Posted by: Eileen Walsh | November 3, 2009, 7:00 pm 7:00 pm
I, also, just watched the news on the runaway Toyotas. Is this problem with all models, all years? I didn’t hear anyting about that.
Posted by: Angie | November 3, 2009, 7:01 pm 7:01 pm
I think it’s disgraceful that ABC News and Charlie Gibson didn’t take 30 seconds to point out to their viewers that the simple solution to a stuck accelerator is to put the car in neutral and then turn off the ignition?
Posted by: Bubby | November 3, 2009, 7:09 pm 7:09 pm
As some have stated,
Step 1: turn ignition off.
Step 2: place car in neutral unless it’s a manual trans, for this trans type leave it in gear.
Can’t drive a car without power steering/brakes? Get yourself a horse and buggy, you don’t need to be operating any type of powered equipment!
Posted by: Steve | November 3, 2009, 7:27 pm 7:27 pm
I’ve ben around cars for 60 years. My job was repairing mechanical and electronic office equipment. I have also rebuilt many home devices, rather than toss them out.
I wonder if the gas pedal and/or the linkage to the fuel system may be too heavy, and not return to idle when the drivers foot is removed from the pedal.
I’ve found parts in cars that would stick in a wrong position after a few months or years, but would only work better, if the part(s) were removed, cleaned, perhaps re-alligned and re-installed, would they work correctly.
I’77, I’ve been driving many models since I was 16. Check on IT.!!
Posted by: John Cooper | November 3, 2009, 7:40 pm 7:40 pm
I agree with several posters, I was watching the story the whole time saying “Just put it in Neutral, just put it in neutral, just put it in neutral.” It’s unacceptable that they couldn’t say that.
And to the woman who said drag the car across a rock face or other cars? What are you, high? My god this country has some dumb citizens.
Posted by: Chris | November 3, 2009, 7:43 pm 7:43 pm
I have 2007 Toyota Yaris that has a check the engine light on for a yr some weeks it dosen’t come on ,when it comes on the car dies, can turn key off turn it right back on and go on down the road. I have replaced 3 throttle bodies and the complete gas pedal. It accerates itself up still and still comes up with codes to replace these parts.
Posted by: mary | November 3, 2009, 7:44 pm 7:44 pm
Someone suggested turning off the key: DON’T! You could wind up with your steering wheel locked. Better get to know your car before you wind up in an emergency.
Posted by: Cassandra | November 3, 2009, 8:24 pm 8:24 pm
P.S. to my previous comment: I had a car that accelerated and WOULD NOT TURN OFF. I put it in neutral and pulled to the side, THEN used both the handbrake and footbrake – and then turned off the key (again) till it choked and coughed and jerked before it finally quit.
Posted by: Cassandra | November 3, 2009, 8:27 pm 8:27 pm
the problem with the CHP guy was it was not his car. the dealer did not tell him about the differences between his car and the loaner, making it difficult to react in a panic situation (gee, guys, did you know there was no key to turn off, only a start button that you have to push for 3 seconds! Pretty hard to do when you are doing 100!) and the shift pattern was not the same either. Finally, the dealer put in the wrond floor mats, heavy duty jobs for the luxury SUV. Not too smart!
Posted by: mad dog | November 3, 2009, 8:44 pm 8:44 pm
Contrary to all the other posts, I have had my 2002 Camry for over 6 years, have 137,000 miles on it and have replaced only front disk pads, an $80 A/C module, tires, filters, and wiper blades. I’ve used the floor mats from the beginning. NO problems. I would take the car anywhere, despite its miles — taking a 12-hour trip tomorrow.
Posted by: Ron J | November 3, 2009, 9:04 pm 9:04 pm
Fly by wire problem..very common on g.m cars.possible same aftermarket parts.
Posted by: erich | November 3, 2009, 9:08 pm 9:08 pm
Put car in neutral. Coast to stop then turn off key
Posted by: THOMAS | November 3, 2009, 9:41 pm 9:41 pm
The engineers now should consider designing a car that can turn the engine off in a situation like this
Posted by: DelegateMath | November 3, 2009, 10:44 pm 10:44 pm
Take your foot off of the accelerator.
Posted by: Travis | November 3, 2009, 11:21 pm 11:21 pm
Chris,totally agree, this woman needs
to be taken off the road before she kills someone
Posted by: spacerook1 | November 3, 2009, 11:43 pm 11:43 pm
No one has mentioned the possibility of the car’s cruise control operating without anyone’s knowledge. That’s the only other way the accelerator can make the car go faster and without the driver being involved. Call your dealer!!
Posted by: Qwik | November 4, 2009, 12:10 am 12:10 am
The real issue does not seem to be so much How does one in the event of automatic sudden acceleration emergency by the vehicle shutdown the conventional vehicle with the standard ignition system-where one simply rotates the ignition switch one step counterclockwise to the “accessories” or “ACC” position. The actual issue instead seems to be, How does one in the event of sudden acceleration emergency shutdown the vehicle with an ignition system which utilizes a push button actuated ignition; because regarding vehicles with the push button actuated ignition system articles have said that one may depress the start button continuously for three consecutive seconds and the engine will shutdown. But the all encompassing question remains, does the three second rule apply to all vehicles with push button start ignition systems? Or do various models and manufacturers have different procedures for shutting down the engine with push button actuated ignition in a sudden acceleration emergency? Really, the automobile manufacturers should be doing more to reassure consumers about their vehicles’ safety features and what consumers should do in the event of an automatic sudden acceleration emergency caused by the vehicle. Drivers should know what to do in the event of a sudden acceleration emergency. And the Department of Motor Vehicles should consider adding to the drivers license exam a test to confirm that new drivers know how to quickly shutdown the vehicle’s engine and bring the vehicle to a complete stop in the event of a sudden acceleration emergency. In this age of vehicles that are able to accelerate to high speeds in only a few seconds consumers really must understand how to quickly and safely bring their vehicles to a stop in a sudden acceleration emergency. PS Regarding vehicles under load of acceleration, could the forces of acceleration cause the automatic transmission selector to remain locked in “Drive”? Also, some conventional conventional vehicle starting systems do not allow the ignition switch to be switched to “OFF” or “ACC” [accessories] position once the engine has been started and instead require the driver to toggle the ignition to protect the starter from being engaged in the flywheel when the engine is running. Therefore the driver would have to alternate rotating the position of the ignition switch to allow the engine to shutdown. Shouldn’t the media publish more about the various vehicle ignition system modalities with which consumers could familiarize themselves in the event of a sudden acceleration emergency with the vehicle?
Posted by: Jerry Rosen | November 4, 2009, 12:26 am 12:26 am
I use to own a Chevy Luv that accelerated and was very dangerous. I would have to put in the clutch and hit the brake to stop at a light or stop sign. At first I thought that the accelerator was sticking, but it was a mechanical defect. Eventually the motor froze up and never was fixed properly, but it was a very scary situation. We bought the truck new in around 1978, I think. It was so long ago it’s hard to remember. I hope the Toyota company will be able to fix the problem.
Posted by: Marie | November 4, 2009, 4:45 am 4:45 am
I agree with the other posters, I think it’s irresponsible that ABC News didn’t take 10 seconds to point out to their viewers that the simple solution to a stuck accelerator is to put the car in neutral and then turn off the ignition!!
Posted by: Nikkie | November 4, 2009, 10:29 am 10:29 am
I am very disappointed in Charlie Gibson and Brian Ross of ABC news. They make the Toyotas sound like a terrible risk. I have driven Toyotas since 1982 and they are wonderful cars, trucks and SUVs. ABC should look at the long and outstanding track record of Toyota before they start beating them down like they did last night. Toyotas sure beat the heck out of Chrysler and GM products. I won’t be watching your news any longer.
Posted by: Martha Delozier | November 4, 2009, 11:17 am 11:17 am
I have a Toyota RAV 4 and this
has happened to me. I had pulled
out of a parking lot and put it
in drive and it lunged forward
and scared me to death. Then the
other day when I was on a freeway,
I had the cruise control on.
When I put the brake on and then
my foot off from it, the car
accelerated. There is something
going on and I am going to call
Toyota and tell them about this.
Posted by: Nancy Keller | November 4, 2009, 11:21 am 11:21 am
I didn’t see the World News Report, but the Nightline version did have the ‘what to do if this happens’ in it. As the owner of a 2008 Highlander that was not included in the floormat recall I am very grateful to ABC news for this info. My vehicle is equipted with the push button start. While I still trust Toyota’s reliablity at the moment, I know that computerized anything can lead to weird goings on. This push button start and keyless entry makes me uncomfortable too. The more these vehicles become computerized, the more trouble we are likely to have, and the harder they may be to find and solve. The people who have critisized the drivers for not doing the right thing should remember that these people were put into life threatening situations. The average driver probably never has a reason to use the neutral gear in an automatic so to them it is simply a ‘click’ on the gear shift that they pass on the way to drive. It is amazing how many these days can’t drive a manual transmission…so why would they know anything about neutral? This is why this info the Consumer Reports driver was demonstrating is extremely important and truly may save a life. Toyota is concerned about their bottom line here as most businesses are, but they are forgetting one thing. They still have more cars to sell…and I’m not dead yet or finished buying cars.
Posted by: NcRnRet | November 4, 2009, 11:49 am 11:49 am
Return the car, of course, and buy something else.
Posted by: Rick McDaniel | November 4, 2009, 12:18 pm 12:18 pm
I have a 2003 Jaguar S-type that also accelerates for no reason. It is not just the gas pedal getting stuck – it tries to speed up. I have to put on the brake as hard as possible and shift into neutral whereupon the engine races way up and then returns to normal function. I have taken it in several times for service for this but it never does it while they are looking at it so they never find anything wrong. It has to be a computer problem telling it to speed up.
Posted by: David Hildebrand | November 4, 2009, 3:34 pm 3:34 pm
Please explain why there is no video on how to stop an accelerating Toyota?
Posted by: nancy | November 4, 2009, 7:08 pm 7:08 pm
I have been a Toyota Master technician for twenty-six years. I’m in and out of about a dozen customer vehicles a day. I can easily count on one hand the number of customer vehicles that have the proper floor mats, correctly installed! Approximately 75% either have factory floor mats incorrectly installed, non-factory floor mats that don’t fit properly, or two, three, or even four floor mats stacked on top of each other!! Some are clearly resting on top of the accelerator pedal, some are wedged under the brake or clutch pedals, all causing an unsafe condition. We can fix cars…we can’t fix stupidity.
Posted by: Dangerous Daver | November 4, 2009, 7:51 pm 7:51 pm
Wes Deaver is a disguting inconsiderate FOOL;HIS COMMENTS inflame ME,we are talking about 4 people who lost their LIVES . what would smartie pants deaver do in the same situation, thats right,the same thing!
Posted by: NOT wes deaver | November 4, 2009, 8:26 pm 8:26 pm
Its not surprising that people don’t know what to do when their car suddenly accelerates or if the engine suddenly dies while your rolling down the road doing 40+ mph. Most people don’t know their car has a ‘hand brake’ and wouldn’t know how to use it in an emergency. People don’t take the time anymore to learn how things work….they have the mind set that if it breaks I’ll just replace it.
Posted by: jackhammer | November 4, 2009, 8:42 pm 8:42 pm
Place vehicle in Neutral – period.
Better to blow the motor than lose a life.
Posted by: Bill | November 5, 2009, 10:15 am 10:15 am
I found it interesting that the SECOND poster (Wes Deaver) expressed the exact same thoughts I had, which is how much time the driver had to resolve the problem. They had to have at least a minute, if not more. That’s an eternity. Especially considering two factors. One, the simplicity of the solution: neutral. And, despite what the guy in the Consumer Reports video says, neutral is not that hard to find. It’s one detent up from where you are. The second factor: IT WAS A COP DRIVING!!! You know cops, right? Those ‘professionals that are highly trained how to handle emergency situations behind the wheel’. They’re supposed to be able to make split second decisions under pressure, yet this idiot couldn’t find neutral when he (or was it a she?) had an eternity to do it. Well, no one ever said it took intelligence to be a cop. And the fact that they died means they qualify for the next Darwin award. They deserve it.
Posted by: Tony | November 5, 2009, 10:30 pm 10:30 pm
Gee… Maybe they should automate EVERYTHING in EVERY device that could be unsafe in ANY WAY to protect EVERYONE from ANYTHING that could injure or kill someone.
Come on! survival of the fittest. It’s not a fault of the car but of people who aren’t trained to think creatively (and in this case, simply) in any type of crisis to solve a problem! Everyone wants someone or something else to fix it for them or “save them”.
Posted by: Kyle Morgan | November 12, 2009, 12:35 pm 12:35 pm
I have had 11 different Ford models over the past 20 years. The accelerators have never stuck and the transmission is disengaged when you put the car in neutral at any speed. Maybe simplicity is key, or maybe it’s the Ford/Volvo safety engineering at work? Gee, I think every should avoid the Lexus models that supposed to be able to parallel park by themselves.
Posted by: Mike H | November 20, 2009, 7:44 pm 7:44 pm
For those who still don’t get it…
1) Put car in neutral 2) Apply Brakes
Anyone still confused?
Posted by: David Stone | November 26, 2009, 6:20 am 6:20 am
Turn the key in the ignition back a click. Do not turn it to where the steering wheel “locks”. Geez, Cassandra… would you let your car race up to 100 MPH instead?
Every time a car goes out of control it amazes me how these fools can’t do simple things to shut it off. Turn the key back or/and neutral for automatics. It isn’t hard.
Posted by: Bob | December 17, 2009, 11:00 am 11:00 am
Many years ago when I was in my highschool’s “Driver’s Ed” class, we practiced stopping the car when going down hill without using the breaks. The situation is different, but still applies to some degree. We were taught to use the emergency break, and if that didn’t work, shift down to a lower gear.
Anyway, since this problem has been in the news for about a year now, it seems that Toyota owners should think about what you need to do ahead of time.
Shifting to neutral is probably the first thing to do. And for those of you who don’t know that “N” setting on your shift lever, there is also the “P” setting, which I would hope everyone uses, except those with manual transmissions, and I would hope that they know about the clutch. Of course the “P” setting may be a bit more damaging to your transmission than the “N” setting, but I would rather drop my transmission than drive off a cliff.
Posted by: M. Craig Weaver | January 27, 2010, 2:06 pm 2:06 pm
As prior post suggests; why not a “kill button” such as those used on ATV’s etc. This could give instant relief. Cheers, bgates
Posted by: bgates | January 31, 2010, 4:34 pm 4:34 pm
It comes down to the fundamentals of motor vehicle operation. If you have a stuck accelerator and the brakes won’t slow you down, turn of the ignition, but not to the point where the steering wheel locks up. Do parents not teach their kids anymore? I know this scenario use to be in the California DMV’s driver education material.
Posted by: Rob | February 2, 2010, 1:35 am 1:35 am
Thanks for an informative, non-panic-mode report on this issue. Most news shows don’t discuss in detail how and why this problem is occurring and how to react to it.
Your comments on shifting into neutral are valid – I was driving a friend’s truck and using the manual shifting paddle on the auto transmission. They thought I was breaking the truck. They had no idea how to shift the transmission, much less put it in neutral.
The “start” button thing was interesting too – have to HOLD IT DOWN to make it work.
But the real solution was in the Jetta – program the computer to bring the engine to idle when applying the brakes.
Since modern engines are all electronically controlled, all this takes is a FEW LINES OF COMPUTER CODE.
Toyota should reprogram the Engine Management Computers on all their cars to fix this problem.
Posted by: Robert Bell | February 21, 2010, 10:17 pm 10:17 pm
NEVER turn the engine off when the car is moving!!! You could LOCK the steering wheel and will make FATAL accident.
moving to neutral is the best thing I can think of…
Safe Driving..
Posted by: Goodan | March 13, 2010, 12:44 pm 12:44 pm
wanted to share my view, but see there is plenty here…what I would think could be done for not so smart people, DMV manuals (I know two NY and WA) should HAVE (and these do NOT) winter driving tips and require drivers to pass these and on what to do, also if brakes are not working or car speeds up..there was plenty here explained but this would at least make everyone who is learning driving be prepared and just be aware what to do…
Posted by: vrezh | March 25, 2010, 2:03 pm 2:03 pm
Nice post. Car is very essential things for every one in this busy life. You have shared best information about car of Toyota. I like your post.
Posted by: Fabric chaise sofas | June 1, 2011, 7:11 am 7:11 am
Car is essential things for every person’s life. You give nice video for control car. Its best tips to every one.
Posted by: Uninterruptible Power Supply | August 5, 2011, 4:57 am 4:57 am