Steve Jobs, clad in his signature black turtleneck, today announced that all iPhone 4 owners are eligible for free bumper cases that prevent reception problemsfrom the infamous "death grip." "We're not perfect and phones aren't perfect either," said the Apple co-founder, who refrained from apologizing for the design flaw and instead demonstrated how other major phone companies were plagued by a similar problem. "If you're still not happy, we'll give you your money back," Jobs said. But has Apple lost its luster? For a company known for flawless designs, how much will this stumble affect its reputation? What do you think? Bill Weir has the full story from Cupertino tonight. Below, check out our report on the new iPhone's many features.
iPhone Uh-Oh: Apple’s Big Blunder
Jul 16, 2010 6:08pm