Plane Plunges 6,234 Feet After Pilot Error
What goes up, must come down. Very quickly. Especially if you press the wrong button.
That lesson was learned the hard way by a Japanese pilot who nearly tipped a plane full of 117 passengers on a flight from Naha, on the southern island of Okinawa, to Tokyo nearly three weeks ago.
The 38-year-old co-pilot at the helm of the All Nippon Airways (ANA) flight hit the wrong button while trying to push the unlock door button to let the captain back into the cockpit after he stepped out to use the restroom.
But instead of pressing unlock, the co-pilot hit the rudder trim controls — a mistake that tipped the Boeing 737-700 more than 130 degrees to the left and sent it plunging 6,234 feet in 30 seconds, all while flying at a height of 41,000 feet.
Though the incident occurred Sept. 6, it was just revealed Wednesday by ANA, hours after the airline debuted its new-generation Boeing Co. 787 “Dreamliner” jets. Shin Nagase, a senior executive vice president at ANA, bowed deeply in front of TV cameras at a news conference to apologize for the trouble caused by the incident.
Computer images released by the Japan Transport Safety Board show the plane nearly turning upside down. Luckily, the flight’s passengers did not seem to realize the gravity of the situation since it was already dark outside when the incident occurred around 10:50 pm.
Two flight attendants were slightly injured, and six passengers became airsick or reported neck pains aboard the flight, which later landed safely in Tokyo.
Four senior ANA officials have been reprimanded by the airline as a result of the incident. The Japan Transport Safety Board has also launched its own independent investigation into the incident.

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I’ve flown a lot of planes including this type and this sounds like total BS to me. The controls mentioned are not the least bit similar or easily confused with each other. Furthermore, one would need to actuate the rudder trim device continuously rather than the simple push button switch used for the door. What’s the real story here? We’re not getting it.
Posted by: jed | September 29, 2011, 3:18 pm 3:18 pm
This is exactly why I don’t fly.
Posted by: Carol | September 29, 2011, 3:54 pm 3:54 pm
Passengers were not aware of the gravity of the situation??
When the ceiling feels becomes the floor, I think they would become aware!
Posted by: BJB | September 29, 2011, 4:45 pm 4:45 pm
This is exactly why I do fly, even when something like this happens, everyone comes out alive. If I made a mistake like that in my car, I’d be dead.
Posted by: Jeff | September 29, 2011, 4:52 pm 4:52 pm
38 year old, your co-pilot career is over – so sorry!
Posted by: Single Engine in Seattle | September 29, 2011, 5:30 pm 5:30 pm
Why isn’t the restroom IN the cockpit!?
Posted by: Mahna Mahna | September 29, 2011, 7:41 pm 7:41 pm
my god, we need a new compliance. we have passenger not allowed to use the restroom and pee in pans on flight , we have pilots who go to the restroom and push the wrong button; therefore, EVERYBODY IS REQUIRED TO WEAR DIAPER ON BOARD !
Posted by: new compliance | September 30, 2011, 3:49 am 3:49 am
More examples of automation-domination. Despite the industry’s efforts to reassure the public that these pilots are capable of flying their aircraft, there are frequent examples of this type that prove otherwise.
Posted by: David Baker | October 13, 2011, 11:15 am 11:15 am
The rudder trim is a large knob (much like a volume control) in the middle of the center console. The door open is a smaller 3 position selector switch on the bottom left. They are very far away from each other.
Posted by: ant | October 19, 2011, 4:16 pm 4:16 pm