By Lindsey Ellerson

Jan 18, 2010 3:43pm

Volunteers Moved to Help Haiti, But Goodwill Turns to Organized Chaos

ABC News’ Gregory Simmons reports: The scene at the Haitian Embassy this morning in Washington, D.C. was not what you might expect: volunteers toting supplies and food being turned away. 


The National Organization for the Advancement of Haitians put out a request on Sunday for recovery materials to help those affected by the earthquake in Haiti last week.  Within a few hours, there were more donated goods than could fit inside the embassy.  Bags of clothes, baby goods, food and water began piling up on the street outside and soon, it was a full on scramble to find more trucks to store and transport the goods.  The two U-Hauls the organization originally thought would be enough had already been moved out of the way to make room for others.  The situation eventually became so chaotic that the District of Columbia branch of the Department of Homeland Security was forced to step in as the organizer, securing a large warehouse behind the D.C. General Hospital to drop the supplies.

A race against the clock ensued – organizers worked to sort through the flood of donations before more goods were piled up.  Barbara Sorensen of Maryland was one of the volunteers so moved by the images from Haiti that she offered her services at the embassy on Sunday.


“I saw a picture of a man holding his little dead child and the thought of being in that place and a victim of what goes on around you without any control and the need being so great there as it is – that’s why we came,” said Sorenson.


Five hundred volunteers came out to the D.C. warehouse Monday to help.  But the outpouring of people and good intentions soon turned into a logistical nightmare inside the facility.  Huge piles of clothes, diapers, toiletries, water and food cluttered the interior, making it difficult for the volunteers to navigate the area.


Bags of supplies continued to pile up as organizers shouted over megaphones that they would not take any more donations until those already inside the warehouse had been sorted.


Magile Emile, a representative from the Greater Washington Haiti Relief Committee, says that while there have been issues getting the donation process to run as smoothly as she would like, there will be “no problems” in getting these donations into the hands of the victims who are in desperate need of them.  Emile promised that those who were not able to donate today will have many opportunities in the near future.


“We could be just like those folks in Haiti,” said volunteer Marilyn Wells as she sorted through toothpaste and baby clothes. “We had our September 11.  We’ve had our times when the nations came to us.   Now it’s time for us to go out and show how much we care.”

User Comments

In the non-profit world there is a saying: Beware of the donation that costs money. Getting the donations is only half the battle. Things need to be sorted, sometimes cleaned, organized (that takes a great deal of manpower) and then of course it is expensive to ship things to Haiti. Then the hard part really begins – getting supplies to those who need it most. In many cases, victims will not be able to seek out assistance themselves — volunteers will need to seek out the victims.
People have big hearts, but sometimes it’s best to leave the mobilizing of supplies and volunteers to those who have the most experience handling these sorts of tragedies. Companies can ship supplies much cheaper and in a more organized fashion then most of these groups who want to help, but lack the expertise to do so.

Posted by: Sak Pasé | January 18, 2010, 4:16 pm 4:16 pm

Maybe by combining the big hearts with the companies is a good idea.

Posted by: Angel | January 18, 2010, 6:06 pm 6:06 pm

Disaster relief and collective reaction to the pain we are witnessing in Haiti is theater. It is a spectacle.
We need to realize and respect the people who give goods for helping. They need to feel like they have affirmed their humanity by participating in the spectacle of pain.
Yes—it is more practical top depend on the authorities to deliver aid but it is a testament to hope for all us to offer concrete help.

Posted by: Charles Roemer | January 18, 2010, 6:55 pm 6:55 pm

Unfortunately, some of these misguided souls will go away complaining about how they and their donations were rejected–without sharing the full story.
There is no cost to volunteer disaster response training at the Red Cross. If more people took a few hours to learn, perhaps over time fewer scenes like this would happen. Also, managers of nonprofits not usually related to disaster relief should take the time to learn the basics about how relief works.

Posted by: Mary O'Shaughnessy | January 23, 2010, 6:59 pm 6:59 pm

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