By Alex Pepper

Jul 28, 2010 10:04am

Obama Surfs the Net, Explaining New Health Care Website

ABC News' Sunlen Miller reports: Seated in front of a laptop with a presidential seal, President Obama demonstrates how to use the new White House health care website, healthcare.gov, in an effort to better inform Americans about a health care bill that four months after passage has still left many Americans confused over their choices for benefits.

“It’s a good resource for understanding the new law,” Obama explains in the web video posted online this morning, “and it offers a few simple tools to help you take your health care into your own hands. For the first time ever you can see all your insurance options, public and private, in one place.”

The president then demonstrates how it works – noting that while he has “pretty good health care these days” as president – for the sake of example he would “roll back the clock” to the days when he and Michelle were just getting started in Chicago.

Mr. Obama scrolls through the state benefits of Illinois – and shows the website returning options for health care benefits, including exploring the market for individual insurance options in his area. The president plugs in his old Chicago zip code and brings up all the available private plans and pricing information comes up to compare options.

“That’s why we passed this reform, to put Americans in control of their health care,” Obama says.

The White House putting out their biggest seller, the president himself, to explain what many Americans still have questions about health care reform  is not surprising.

Today’s message follows an earlier video featuring First Lady Michelle Obama and Dr. Jill Biden regarding new preventive services available under the new health care law and HealthCare.gov.

-Sunlen Miller

User Comments

Mr. Obama scrolls through the state benefits of Illinois – and shows the website returning options for health care benefits . . . .
“That’s why we passed this reform, to put Americans in control of their health care,” Obama says.
Great!
With a super duper site like healthcare.gov we will be able to check out options from health care providers throughout the USA right? Like Obama I could check out plans in Georgia and compare them to what Arizona offers and make my own decisions thus putting me in charge right? Wow, that would be great!
What’s that? No I can’t do that?
Rats on a Stick! I didn’t think that the Demos were the Party of No.
Hey ABCNews, how many Americans are without insurance today, July 28th 2010?
Do you even know? Are you going to report on that?

Posted by: Noz | July 28, 2010, 10:30 am 10:30 am

Obamas surfing the net to see how he screwed up healthcare, has he read the complete bill yet?.. as 60% want it repealed
Or maybe he trying to see how far he has set back race relations in the US with his blundering, idiotic, racebaiting, and quick to judgement decisions
OBAMA VERSES AMERICA

Posted by: Yep I said that | July 28, 2010, 10:49 am 10:49 am

DOJ Stalling on MOVE Act for Voters in Military
Justice Department is ignoring a new law aimed at protecting the right of American soldiers to vote, according to two former DOJ attorneys who say states are being encouraged to use waivers to bypass the new federal Military and Overseas Voter Empowerment (MOVE) Act.
OBAMA VS OUR FIGHTING HEROS

Posted by: Yep I said that | July 28, 2010, 10:55 am 10:55 am

He talks about health care insurance, while his lawyers are in court fighting the states, telling the courts its a TAX not insurance.

Posted by: Lizzie | July 28, 2010, 11:04 am 11:04 am

We don’t need to be informed……we all know what it contains, how much it is going to cost us, and how bad it is for the citizens.
We just need to repeal it.

Posted by: Rick McDaniel | July 28, 2010, 11:13 am 11:13 am

The White House putting out their biggest seller, the president himself, to explain what many Americans still have questions about is not surprising.
=======
Is Obama really their “biggest seller”? He’s had trouble keeping his popularity up during this health care push.
Also, while this website sounds nifty, there are numerous private websites that do about the same thing. I know I can do it with my auto insurance (I’ve not been in the health care insurance market, but isn’t there a similar website?)
So I don’t believe that *this* is why they passed the huge health care bill.

Posted by: MayBee | July 28, 2010, 11:14 am 11:14 am

Failed president hits all-time low on RCP Average today.

Posted by: Fascist Hyena | July 28, 2010, 12:07 pm 12:07 pm

how about all the people that are unemployed whose COBRA has now run out and qualify for Medicaid…

Posted by: bzgorski | July 28, 2010, 12:12 pm 12:12 pm

Maybe the Prez can surf on over to his new financial legislation and explain to the American public how the SEC no longer has to respond to Freedom Of Information Act Requests.
Transparency for some… The Chicago Way.

Posted by: MM | July 28, 2010, 12:28 pm 12:28 pm

Do you think you could possibly ask Obama why he said to George Stephanopolis :that The Health Care Bill s “not a tax in any way, shape, or form.” And now his Justice Department argues in Court the Law is Constitutional because it is a Tax? Or do you think the question might make the President uncomfortable?

Posted by: pauldia | July 28, 2010, 12:38 pm 12:38 pm

Noz, allowing people to buy over state lines would be insanely stupid. Doctors and hospital office staff are already overwhelmed dealing with the dozens of ins. companies in their state. Adding hundreds of other companies would force doctors, hospitals, etc. to have to add many more people to their office staff, which the cost for would have to be passed down to patients.
And I would have to add, many people would have difficulty understanding the fine print in many of the policies, and so would be fooled into buying substandard insurance.
We see this in the auto industry all the time, some advertise their insurance is cheaper but on closer examination it doesn’t provide good coverage.

Posted by: Lydia | July 28, 2010, 1:00 pm 1:00 pm

I actually went to the government website and was happy to see it was educational, informative without being stuffy.
It would be interesting to know which of those leaving negative comments about the health care reform bill were profiting from the old system. Because there is so much good for the consumer in the actual bill, there is no reason to complain about it.
Notice the complainers don’t give any specifics about what is bad in the bill, just a lot of doom and gloom generalities. There is a reason for that, the bill actually will help working and retired Americans have better health care opportunities and protections.

Posted by: Lydia | July 28, 2010, 1:04 pm 1:04 pm

Lydia: “Notice the complainers don’t give any specifics about what is bad in the bill, just a lot of doom and gloom generalities. There is a reason for that, the bill actually will help working and retired Americans have better health care opportunities and protections.”
From CNN/Money (7/28/10):
Under the new health care legislation, beginning next year employers will have to provide coverage for dependents of employees ’till age 26.
That will further inflate coverage costs for companies at a time when employers are already bracing for a 9% jump in their health care plan expenditures in 2011.
To offset those higher expenses, companies will raise premiums on plans and systematically weed out ineligible individuals, said Tom Billet, senior consultant with human resources consultancy Towers Watson. Billet’s clients include Time Warner (TWX, Fortune 500), the parent company of CNNMoney.
So expect a letter in the mail asking for proof of family.
This could include marriage certificates, birth or adoption certificates, affidavits that establish domestic partner relationships, proof of legal guardianship and possibly even proof of immigration status.

Posted by: Mary | July 28, 2010, 1:14 pm 1:14 pm

Notice the complainers don’t give any specifics about what is bad in the bill, just a lot of doom and gloom generalities.
=======
If you look around at news stories both in print and on the internet, you will find specific complaints.
A big one is the effect it will have on many corporations and the benefits they offer. White Castle is one who recently disclosed the problems they have with it, but there are so many that Henry Waxman had planned a hearing (he thought they were bluffing).
That issue would be a good place for you to start, if you want to see specific complaints.
Another problem with the bill is the state funding problems with regard to the high risk pools.
The absurdity of requiring calorie counts on menus and breast feeding rooms in private businesses.
The government is falling behind in creating the very complex regulations the bill called for.
The difficulty in bringing costs under control, considering the ‘medicare doc fix’ problem.
Those are a few things you can look into, if you are actually interested in seeing substantive criticisms.

Posted by: MayBee | July 28, 2010, 1:32 pm 1:32 pm

Lydia: “Because there is so much good for the consumer in the actual bill, there is no reason to complain about it.”
——
“The decision is not whether or not we will ration care – the decision is whether we will ration with our eyes open.” – Obama’s recess appointment Donald Berwick, Administrator of the Centers for Medicare & Medicaid Services (CMS)
Berwick advocates cutting health costs by adopting some of the approaches of Great Britain’s National Health Services (NHS) and its National Institute for Health and Clinical Excellence (NICE).
BTW, in my state, 5% of Medicaid recipients account for 50% of the Medicaid spending.
Can’t wait to hear what Berwick’s plans are for these very costly patients.

Posted by: Mary | July 28, 2010, 1:34 pm 1:34 pm

Now I’ll complain specifically about the website.
I went to esurance and got to the screen describing private plans available in about 9 fewer clicks.
The healthcare.gov website does include information about government options, which is nice, but it is difficult to navigate and puts very little information at my fingertips about whether I qualify. (theoretically)

Posted by: MayBee | July 28, 2010, 1:40 pm 1:40 pm

What’s bad in the bill is that Obama said that it would not add to the deficit and new taxes.Obamacare will do both so Obama has lied yet again.

Posted by: bobmac | July 28, 2010, 2:02 pm 2:02 pm

There are several options to help the uninsured.. help employers hire and subsidize the health plan, provide a public option of some sort for the underemployed and near hopeless and adopt many of the items Berwick likes from National Health. I would say to stop pandering to Big Pharma and the healthcare executives and workers.. but it’s a bridge too far.

Posted by: Dontget818 | July 28, 2010, 2:24 pm 2:24 pm

Berwick advocates …/
Berwick advocates transforming the American health care system from one that pays for the quantity of care into one that pays for value of care. He’s built a strong reputation as a visionary and as someone who finds innovative ways of squeezing value out of every health care dollar.
He has concrete ideas about how hospitals can provide high-quality care without high costs. To assess them, go to the IHI website. “How Do They Do That?” project lays out 10 specific examples around the country of hospitals that provide the best care for the least money. His ideals for hospitals are fivefold: no needless death, no needless pain, no helplessness, no unwanted waits and no waste.He also wrote a very interesting book called “Escape Fire.”
The NYT addresses the criticism Republicans continue to dish out, at “New Health Official Faces Hostility in Senate”

Posted by: conservatives or con artists? | July 28, 2010, 2:27 pm 2:27 pm

“Doctors and hospital office staff are already overwhelmed dealing with the dozens of ins. companies in their state.” – Lydia
Foolish talk.
Our health care providers are not that incompetent.
They can handle the insurance hoops.
If there is anything that overwhelms them it’s the constant silly CYA paper work and procedures they follow so that they may be able to protect themselves against an unjustified lawsuit.
Of course the wondrous Yeswecan Care didn’t address this costly problem at all.

Posted by: Noz | July 28, 2010, 3:05 pm 3:05 pm

“This could include marriage certificates, birth or adoption certificates, . . . .”
Well NoBo is in deep doo doo then.
How is he going to provide his full form birth certificate?
: o )

Posted by: Noz | July 28, 2010, 3:07 pm 3:07 pm

I sure hope Obama’s has a Spanish (and Chinese, Russian, Tagalog, Vietnamese, etc etc etc) version of the website. How else will his core constituency read how to get the “free” healthcare? He might also wish to hire some of those no out-of-work census workers to explain verbally the “free” Obamacare to those illegals, and even citizens, who cannot read or have access to a computer! Then again, he probably would advise his illegal friends to just visit the ER as they normally do….

Posted by: Ed | July 28, 2010, 3:13 pm 3:13 pm

Noz, malpractice costs are virtually negligible. Defensive medicine costs are larger, but still not a major factor in health care cost. The amount that private practices spend trying to recover money from insurance companies is larger than both put together.
Administrative costs consume over 30% of our health care dollars.

Posted by: Flash Override | July 28, 2010, 3:46 pm 3:46 pm

Anecdote (so salt heavily):
Duke University Hospital. With 900 beds, they have 1300 billing clerks.

Posted by: Flash Override | July 28, 2010, 3:52 pm 3:52 pm

There are probably more bad doctors than malpractice lawyers.. by many multiples..

Posted by: Dontget818 | July 28, 2010, 4:00 pm 4:00 pm

“Because there is so much good for the consumer in the actual bill, there is no reason to complain about it. ”
“Notice the complainers don’t give any specifics about what is bad in the bill, just a lot of doom and gloom generalities.”
As compared to your assertion that there is so much good in the bill? Classic fail.

Posted by: J.R. | July 28, 2010, 4:46 pm 4:46 pm

“Noz, malpractice costs are virtually negligible. Defensive medicine costs are larger, but still not a major factor in health care cost. ”
Tell that to the OBGYN who opts out of the OB practice because malpractice rates are so high that there is no incentive to continue. Your statement only applies to some fields, although I question where you obtained this info.

Posted by: J.R. | July 28, 2010, 4:55 pm 4:55 pm

“Tell that to the OBGYN who opts out of the OB practice because malpractice rates are so high that there is no incentive to continue”
If that were true you would have more doctors per capita in states with malpractice damage caps versus states without such caps or you would have seen the amount of doctors rise at a faster rate in states with caps versus those without.
38 states have tort reform, the effect had been negligible.

Posted by: Ryan C | July 28, 2010, 5:11 pm 5:11 pm

“That will further inflate coverage costs for companies at a time when employers are already bracing for a 9% jump in their health care plan expenditures in 2011″
Also from CNN Money
“The overall 9% cost jump expected in 2011 is slightly smaller than the 9.5% increase that PWC had forecast for 2010, but “the small decrease hides a more complicated set of forces,” the report said”

Posted by: Ryan C | July 28, 2010, 5:16 pm 5:16 pm

“Our health care providers are not that incompetent.
They can handle the insurance hoops.”
Do you have any idea the amount of overhead for a doctor’s office is spent on processing insurance claims?

Posted by: Ryan C | July 28, 2010, 5:19 pm 5:19 pm

“White Castle is one who recently disclosed the problems they have with it, but there are so many that Henry Waxman had planned a hearing (he thought they were bluffing).”
Gotta a line to google about Waxman?
And White Castle WAS full of it.

Posted by: Ryan C | July 28, 2010, 5:33 pm 5:33 pm

Ryan C you don’t live in Texas-before tort reform high-risk specialists like neurosurgeons were leaving in droves. That stopped with tort reform.

Posted by: Nephron | July 28, 2010, 5:36 pm 5:36 pm

SO WHERE ARE OBAMAS ANSWERS TO THESE BLOGGERS.
OH HE’S JUST SURFING
TAKE A POLL OBAMA – AND YOU THOUGHT 56% UNFAVORABLE WAS BAD
SERF THIS. I CAN’T FIND ONE TRY ABC CBS OR ANY OTHER SITE THERE THE SAME
YOU DON’T LIKE ARIZONA – WHY? YOU DON’T HAVE EVEN A BIRTH CERTIFICATE TO SHOW

Posted by: BillSaidIt | July 28, 2010, 5:52 pm 5:52 pm

We have been severely lied to about transparency, and now Obama expects to convince us Obamacare is good?
Obama appoints a left leaning rationer-in-chief and expects us to believe there will be no rationing.
The costs were misrepresented and Obama expects us to now believe?
The national debt of 13.2 trillion dollars would require 520 billion dollar payments per year if we were just to apply the credit card reform minimum payment rule of 4% of the balance. And those payments would be for some 50 years.
Of course the bottom line is that Obamacare is neither constitutional nor did it arise out of town hall meetings in the 435 congressional districts across this late great nation. It arose behind closed doors fed by lobbyists and special interest.
It is time to sit down and read the Declaration of Independence considering that King George seems more and more like a putty cat in comparison to Obama and His congress.

Posted by: Ed Taylor | July 28, 2010, 5:55 pm 5:55 pm

Ryan C: any combination of Waxman Hearing and Health care will get you there.

Posted by: MayBee | July 28, 2010, 5:57 pm 5:57 pm

“Ryan C: any combination of Waxman Hearing and Health care will get you there.”
Find a hearing that was canceled dealing with Catepillar, Verizon & Deere Co because those companies sought to book accounting charges
Nothing on White Castle.

Posted by: Ryan C | July 28, 2010, 6:02 pm 6:02 pm

Nothing on White Castle.
======
White Castle’s criticisms were more recent. Waxman had already canceled the hearings with the other companies.

Posted by: MayBee | July 28, 2010, 6:23 pm 6:23 pm

“White Castle’s criticisms were more recent. Waxman had already canceled the hearings with the other companies.”
So one had little to do with the other.
White Castle doesn’t have open books and given that this is being pushed by right wingers, I’ll have to wait for more information since this has the stench of being Breitbarted.

Posted by: Ryan C | July 28, 2010, 6:38 pm 6:38 pm

So one had little to do with the other.
==
????
I didn’t say they did.
Lydia was saying “complainers” weren’t giving specifics about their complaints. I listed several specific complaints she could look into, if she was interested.

Posted by: MayBee | July 28, 2010, 7:09 pm 7:09 pm

LOL Oh joy America has a new Mr. Rogers. What an absolute joke this presidency has become.

Posted by: formerdem | July 28, 2010, 7:12 pm 7:12 pm

This president is a more personable individual than previous presidents obviously. I like him. He’s honest and is concerned about the working class and poor. This infuriates the rich, right wing, and racist….. Also for the blogger who was upset wit Noz, don’t be.. Noz is almost a lockstep republican… sad

Posted by: TV | July 28, 2010, 7:35 pm 7:35 pm

“I didn’t say they did.”
Bad wording perhaps?
“A big one is the effect it will have on many corporations and the benefits they offer. White Castle is one who recently disclosed the problems they have with it, but there are so many that Henry Waxman had planned a hearing (he thought they were bluffing).”

Posted by: Ryan C | July 28, 2010, 7:46 pm 7:46 pm

Someone should show Mr. Obama how to get to this blog. :)
Otherwise, he is always surrounded by Yes man, Biden and Gibbs.

Posted by: young_voter | July 28, 2010, 7:53 pm 7:53 pm

All this technology gives me such a warm fuzzy feeling. 91,000 pages of secret documents leaked and we are to trust the government to our privacy?Perhaps you have a condidtion you don’t want made known so some jerk hacker in a basement finds out and blackmails you..keeping that secret for a few bucks. And we have the government with access to our credit cards and banking now thanks to nozy people with nothing better to do than to run peoples lives all in the name of protecting them.
Where are the people who cried gagged, flogged themselves and puked at the thought Boooosh was listening to their phone calls?

Posted by: david | July 28, 2010, 9:38 pm 9:38 pm

One problem with the site is that you are on your own with no outside help. Trying to navigate the different copays, coinsurance and deductible options is confusing.
Of course, Obama doesn’t tell you that going through a broker costs EXACTLY the same rate but you receive experienced unlimited help.

Posted by: Skip C | July 28, 2010, 11:04 pm 11:04 pm

“Duke University Hospital. With 900 beds, they have 1300 billing clerks.” – Flash Override
Hey Flash, well that just tells me that the system is broke.
I’m not a fan of Insurance Companies but from your example I’ll bet that is a direct result of goofy billing practices. Must be hard collecting $35.13 for a single Tylenol. What’s the going rate for a Q-tip?
Besides that, different people and companies get charged different rates for the same procedures and services.
Here’s an idea, charge the same for a Colonoscopy no matter who’s paying, that includes if it’s an individual and not an insurance company. If you don’t have insurance and want to pay for your hospital visit yourself you get charged a lot more. Why is that legal?
Hospitals made a huge mistake when they went the way of Bizzarro Billing and Charges ala the Airline Industry. It’s a sickness developed in boardrooms where substandard business men and women engage in overblown ego stroking and worthless paper ideas at which point they then infect the institutions they are running. The cure is Common Sense™ but that’s hard to come by since we don’t manufacture that here in the USA anymore.
“Defensive medicine costs are larger, but still not a major factor in health care cost.” – Flash Override
That depends greatly on who you ask.
For me, I don’t need to search for any polls or studies or experts on line to know what’s going on. I can see what happens with my normal immediate family. Extrapolate on that and Defensive Medicine costs are huge.

Posted by: Noz | July 29, 2010, 9:31 am 9:31 am

:) This is the best comment so far:
“We don’t need to be informed……we all know what it contains, how much it is going to cost us, and how bad it is for the citizens.
We just need to repeal it.”

Posted by: NBT | July 29, 2010, 12:01 pm 12:01 pm

“For me, I don’t need to search for any polls or studies or experts on line to know what’s going on. I can see what happens with my normal immediate family.”
Anecdotal preferred over empirical but only if it confirms the preconceived notion.
That’s the right wing mentality in a nutshell.

Posted by: Ryan C | July 29, 2010, 4:02 pm 4:02 pm

“Anecdotal preferred over empirical but only if it confirms the preconceived notion. ” – Ryan C
Gee, sounds like what the Man Made Global Warming People do.

Posted by: Noz | July 29, 2010, 9:10 pm 9:10 pm

Mr. Obama should do a search on “Obama Birth Certificate” and see that pitiful computer-generated in 2008 document. Let’s have the real thing… a copy of the long-form certificate with all the signatures and the baby footprints… the American people deserve no less…

Posted by: Quo Warranto? | July 30, 2010, 10:46 pm 10:46 pm

Why does US healthcare cost 2, 3, 4x as much as the rest of the worlds heathcare yet we aren’t even close to the best quality in the world?? From what I’ve heard the system created doesn’t tackle these issues and just continues to pay for these insanely priced procedures.

Posted by: Jim | August 3, 2010, 10:34 pm 10:34 pm

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Posted by: Jean Flow | August 31, 2011, 4:02 pm 4:02 pm

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