Feb 13, 2007 3:20pm

Free Long-Distance? It Couldn’t Last.

Back in October we did a story about a startup company called FuturePhone, which promised international phone calls–simply for the cost (often nothing) of a call to an out-of-the-way number in northern Iowa.  The company would then route calls over the Internet to the country you wanted to reach. We tried it, and it seemed to work.  So did David Pogue of the New York Times.  So did Michael Gartenberg of Jupiter Research, one of the country’s leading technology analysts. Each of us kept asking, "What’s the catch?"  None of us could find one. But AT&T did.  It’s fairly technical, but it has to do with where calls "terminate," and who pays for that if it’s not in a place served by your long-distance phone company.  AT&T apparently argues that it was being made to pay $2 million a month for calls that "terminated" in Iowa, even though they really reached Thailand, or Chile, or wherever else it was that people were calling.  Paul Kapustka, who runs GigaOM, has a good explanation HERE.  He writes: "Boiled down, AT&T’s main argument is that because the calls are not actually ‘terminated’ in Iowa — AT&T says Iowa is just a midpoint in what is really an international call — AT&T shouldn’t have to pay the LECs the termination fees. Telco legal sources we talked to said that while the suit’s merit can certainly be contested, what it does immediately is give AT&T a legal reason to stall payments of such monthly bills, which could effectively strong-arm the startups out of business." Our apologies to anyone who found out about the service from us and now can’t use it.  If you have any experiences we ought to know about, please tell us.  This is hardly the end of the connectivity revolution; there are more and more ways to route calls through VOIP (Voice Over Internet Protocol) without paying overseas rates. But if you go to FuturePhone’s website, you’ll see a large banner: "THIS SERVICE IS NO LONGER AVAILABLE."

User Comments

It just goes to show that there’s no such thing as a free lunch, is there?

Posted by: chuck | February 13, 2007, 3:49 pm 3:49 pm

I used it for 3 weeks and it work most of places I called outside the US.
Too bad it had to end…

Posted by: Marc Gonzakez | February 13, 2007, 4:39 pm 4:39 pm

Perfect example of corporate terrorism. AT&T wants all the profits it can get. They find an innovative company that takes advantage of local phone service to provide LD services and they go ape **** and shut them down be cause it costs them money AND they lose customers for their own over priced LD services. Typical.

Posted by: tired of gestapo | February 14, 2007, 3:45 am 3:45 am

tired of gestapo, they’re exploiting another company for their own gain.. that’s not really acceptable. It’s not corporate terrorism, it’s a company protecting themselves.
Please stop wearing your anti corporation hat and read the entire post.

Posted by: Rith | February 14, 2007, 10:29 am 10:29 am

But AT&T isn’t protecting themselves… they are being greedy.
People from New York, Texas or California are calling Iowa… they are paying their domestic long distance rates to AT&T for those calls. After that point AT&T has nothing to do with what’s happening, unless AT&T is providing the bandwidth for Futurephone. From a technical aspect it is the same as me using a dial-up provider in another state and paying the long distance fees and then using AIM to talk to friends overseas.
AT&T is still getting money… they are just upset that people are paying to call Iowa and then bypassing the phone system entirely from there. This is a perfect example of why we have anti-monopoly laws in place.

Posted by: darktigger | February 14, 2007, 4:35 pm 4:35 pm

If you don’t know what you’re talking about please don’t comment. AT&T isn’t going after uncollected money, they are protecting themselves from getting abused.
When a long-distance call is “terminated” in Iowa, a provider like AT&T that doesn’t own the local lines where that call is going to must pay 13 cents per minute to the company that does. Regulations make the termination fees to rural states like Iowa higher than elsewhere because there are usually relatively few customers.
FuturePhone was using a regulatory loophole, and then splitting proceeds with the Iowa rural telecom company whose access lines it was riding.
AT&T’s average monthly bill from the Superior Telephone Cooperative in Iowa went from $2,000 to $2,000,000 because of this scheme.
So before you spill your liberal anti-monopoly poison, just remember that AT&T could also avoid these abuses by just getting out of Iowa. Then you would have to send snail mail to your congressman to get the big bad corporations to reconnect your phone to the rest of the world.

Posted by: Dan | February 23, 2007, 11:01 am 11:01 am

Is your home making you ill?
Sick and tired of feeling sick and tired? Do you use products which contain bleach, ammonia, phosphates, formaldehyde?
There lies the cause of your symptoms! These chemicals have been proven to cause cancer yet companies still use them to boost profit. Buyer beware. Ignorance is not bliss.

Posted by: Privilege | March 6, 2007, 9:43 pm 9:43 pm

Leave a Reply

Do you have more information about this topic? If so, please click here to contact the editors of ABC News.