Q. Dear ABC News Fixer: Last December, I bought a gelato maker on sale from BestBuy.com... All we want is a knob to be able to turn it on.
- REBECCA BENNETT, Forney, Texas
A. Dear Rebecca: We took your problem to the PR folks at DeLonghi America, the local arm of the Italian appliance manufacturer. They sounded horrified...
- REBECCA BENNETT, Forney, Texas
A. Dear Rebecca: We took your problem to the PR folks at DeLonghi America, the local arm of the Italian appliance manufacturer. They sounded horrified...
- Chief Investigative Correspondent: Brian Ross
- Chief Investigative Producer: Rhonda Schwartz
- Producer: Lee Ferran
- D.C. Reporter: Matthew Mosk
- The ABC News Fixer: Stephanie Zimmermann
- Investigative Unit: Cindy Galli, Angela Hill, Ned Berkowitz, Megan Chuchmach, Randy Kreider, Rym Momtaz
