Headlines
Even After Mom’s Death, Insurance Co. Took Money
ABC News Fixer helps man, shares financial advice after death of a loved one.
'Is This a Scam?' How to Spot Short-Term Loan Con
The ABC News Fixer keeps an Alabama resident from falling into a common trap.
West Elm Delivers Some Furniture Chaos to Customer
ABC News Fixer helps Okla. woman sort out a 10K furniture mess.
Fore! FedEx Ships Golf Clubs the Wrong Direction
ABC News Fixer helps golfer get reimbursed after a vacation mix-up.
Cooking Sisters Caught in Cable Giant’s Tussle With Restaurants, Bars
Sisters say they were signed up for wrong service; DirecTV sees broader issue.
'Possessed' Fridge Attacks Woman With Projectile Ice Cubes
ABC News Fixer helps woman whose fridge “would shoot ice across the room.”
Paying for the Furniture Delivery Man’s Mistake
ABC News Fixer helps woman who was told to pay restocking fee for damaged couch.
Cruising For a Bruising With Roaming Cell Phone Charges
The ABC News Fixer helps vacationer, and AT&T shows some good will.
Travel Insurance and the Case of the Missing Trip Refund
The ABC News Fixer helps out some world travelers after an injury.
Beware Online Loan Scammers
Woman shares her story with The ABC News Fixer so others don’t suffer same fate.
Struggling to get a Straight Refund From Straight Talk Wireless
ABC News Fixer helps after repeated charges appear on wireless bill.
Woman Bumped From Flight, Gets Stuck With Rental Car Bill
Ark. woman tells ABC News Fixer that airline gate agent promised reimbursement.
After Prom Dress Emergency, ABC News Fixer Steps In
Teen Abbie Korts had to fight for a refund after dress came too late.
Getting Your Cable Company to Sweeten the Deal
The ABC News Fixer helps woman trying to get $300 Time Warner Cable gift card.
Beware Scammers and the Mobile Payment Loophole
ABC News Fixer helps Deadhead after ticket scheme.
The Phone, The Fixer and the Case of the Missing Rebate
The ABC News Fixer helps a reader receive payment for her recycled iPhone.
Bad Handwriting Causes $200-Plus Fine, Battle With Tow Company
The ABC News Fixer helps Chicago man after his car is towed from own condo lot.
Cell Phone Switch Sullied Up By Fine Print
T-Mobile’s switch promotion may not be what it seems, but ABC News Fixer helps.
Trying to Get Megabus Refund Amid Tragedy
The ABC News Fixer steps in to help grieving sister with refund troubles.
‘Glee’ Piano Player Gets a Hand From ABC News Fixer
Wife of Brad Ellis writes in when Expedia’s refund doesn’t come through.
Buying Monster Tablet Turns Into Mom's Monster Headache
The ABC News Fixer steps in to solve year-long warranty issue.
The Comcast Contract Surprise
The ABC News Fixer helps reader after unwanted bill appears.
ABC News Fixer Throws a Lifeline After Cruise Refund Goes Overboard
Cruise canceled on account of fog, but refund lost at sea.
Car Customer Battles Dealership Over Price Jump
The ABC News Fixer has tips for cautious car shoppers.
Broken Phone Racks Up Huge Bills From Beyond the Grave
ABC News Fixer helps Verizon customer sort out Kafkaesque cell phone ordeal.
What's Behind Door Number 3? Refunds for a Lowe's Customer
ABC News Fixer helps reader after door order gets out of control.
ABC News Fixer Brings Woman Back From the ‘Dead’
California woman finds DMV has her listed as “deceased.”
Officials Push for ‘Real-Time’ Mobile Payment Tech
Mobile app payments not as fast as you might think.
How to Move to a New Home Without Getting Fleeced
The ABC News Fixer gives tips on dealing with moving companies.
Top 10 Complaints From You, The American Consumer
ID theft is up-and-coming after “epidemic of data breaches."
3 Red Flags that a ‘Mortgage Rescuer’ Is Really a Fake
Another scam alert in honor of National Consumer Protection Week.
Who’s Getting Your Money? 5 Signs a ‘Charity’ Is Really a Scam
The ABC News Fixer does her part for National Consumer Protection Week.
3 Signs Your 'Loan' Is Really a Scam
The ABC News Fixer shares tips during National Consumer Protection Week.
Heading to a Summer Concert? Beware of Counterfeits
Before you get to the venue, take some advice from the ABC News Fixer.
Don’t Get 'Ghosted' By Lawn Scammers and Other Spring Lawn Care Tips
At the start of spring, the ABC News Fixer takes it outside to save you money.
5 Ways to Not Get Ripped Off on Your New Year's Resolutions
From weight loss to job hunting, match your enthusiasm with caution.
What to Tell Your College Kid About Managing Money
Shop around for banks and don't forget the fine print.
'Katie' Viewers Ask The ABC News Fixer for Help
Stephanie Zimmermann dishes consumer tips.
Videos
Getting Your Legally Parked Car Back After It Was Towed
ABC News' Fixer reports on a potential solution for when your vehicle gets taken away while parked on the street.