Consumer Help & Advice | The Fixer

Dear Rebecca: You never dreamed this would be so difficult...

Dear Josefa: We've got good news and bad news...

Dear Linda: Ah, insurance problems...

Dear Lois: Just as you suspected...

Dear Mindy: Sure enough, you got some good news...

Dear Dee: Something clearly went wrong

Dear Jonava: Along comes a problem with a crazy twist end...

Dear Kristen: We were able to cut through the red tape...

Dear Phillip: You did the smart thing... but they had bad news.

Dear Dawn: We asked Amazon to look into what happened…

Dear Humberto: After we asked, the bank contacted you…

Simple tips for getting better gas mileage.

14 tips for remodeling your home.

Sometime you can solve a consumer problem yourself!

Maybe, but they can't do anything that you couldn't do yourself for free.

A guide to ordering and understanding your credit report.

A guide to interpreting your credit score – or, what does a 725 mean?

Protect yourself from identity theft with these 9 steps.

How to avoid tax time rip-offs and scams.

Stephanie Zimmermann dishes consumer tips.